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Logistics Account Manager Jobs in Springfield, MA

Reachdesk Ltd

Commercial Account Manager

Hartford, CT · On-site +1

Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help ... in account management, account executive, renewals, or similar commercially oriented roles with ...

Jbhunt

Logistics Planner

Westfield, MA · On-site

$73K - $91K/yr

High School/GED with 3-4 years experience in transportation/logistics, business administration, account management, and/or equivalent military experience Preferred Qualifications: Bachelor's Degree ...

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Ryder

Senior Logistics Manager - DTS

Charlton, MA · On-site

Summary The Senior Manager Logistics provides leadership for the Distribution Center and ... Identify and/or solve operational issues with the account(s) by implementing continuous improvement ...

Crowe LLP

Marketing Events Account Lead

Hartford, CT · Remote

The Marketing Events Account Lead is responsible for the operational planning, project management ... management, vendor coordination, and logistics execution. The ideal candidate brings strong event ...

Crowe LLP

Marketing Events Account Lead

Hartford, CT · Remote

The Marketing Events Account Lead is responsible for the operational planning, project management ... management, vendor coordination, and logistics execution. The ideal candidate brings strong event ...

Jbhunt

Transportation Manager II

Westfield, MA · On-site

High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across ...

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All JobsLogistics Account JobsLogistics Account Manager JobsLogistics Account Manager Jobs in Springfield, MA

Logistics Account Manager information

See Springfield, MA salary details

$26.8K

$63K

$88.6K

How much do logistics account manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for logistics account manager in Springfield, MA is $63,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $69,100.00 per year, depending on experience, location, and employer.

How much should an account manager earn?

A Logistics Account Manager's salary typically ranges from $50,000 to $85,000 annually, depending on experience, location, and company size. Senior or specialized roles with additional certifications can earn higher compensation, often exceeding $100,000. Salary also varies based on skills in supply chain management, negotiation, and use of logistics software.

What are the key skills and qualifications needed to thrive as a Logistics Account Manager, and why are they important?

To excel as a Logistics Account Manager, you need strong knowledge of supply chain management, customer service, and business operations, often supported by a bachelor's degree in logistics or a related field. Familiarity with transportation management systems (TMS), freight tracking software, and CRM platforms is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and resolve issues efficiently. These competencies are crucial for optimizing logistics solutions, ensuring client satisfaction, and driving business growth.

What is a Logistics Account Manager?

A Logistics Account Manager is a professional responsible for overseeing, coordinating, and optimizing the transportation and delivery of goods for clients. They act as the main point of contact between clients and logistics service providers, ensuring that shipments are managed efficiently and cost-effectively. Their duties often include managing customer accounts, negotiating rates, tracking shipments, and resolving issues that arise during the shipping process. Logistics Account Managers play a crucial role in maintaining client satisfaction and building long-term business relationships.

Can you make 6 figures in logistics?

Logistics Account Managers can earn six-figure salaries, especially with experience, advanced skills, and in high-demand markets. Salary potential increases with certifications, such as Certified Supply Chain Professional (CSCP), and strong negotiation and relationship management abilities.

What does a logistics account manager do?

A logistics account manager oversees client accounts related to transportation and supply chain services, coordinating shipments, managing relationships, and ensuring timely delivery. They often use logistics software and require strong communication and organizational skills to meet client needs and optimize logistics operations.

How does a Logistics Account Manager typically collaborate with other departments to ensure client satisfaction?

A Logistics Account Manager works closely with operations, customer service, and sales teams to deliver seamless solutions for clients. They coordinate with operations to ensure timely shipments, partner with customer service to resolve any issues quickly, and frequently communicate with sales to align on client needs and contract terms. Effective collaboration across these departments helps maintain strong client relationships and ensures that service expectations are consistently met.

What is the highest paid logistics job?

The highest paid logistics jobs are often executive roles such as Logistics Director, Supply Chain Vice President, or Chief Supply Chain Officer, with salaries exceeding $150,000 annually. These positions typically require extensive experience, strategic planning skills, and advanced certifications like CSCP or CPSM.

What Does a Logistics Account Manager Do?

A logistics account manager helps provide logistics services to clients. In this job, your duties include working to develop a relationship with clients and liaising between the client and the shipping logistics company. You need to understand the kinds of goods or commodities a company ships and also have experience with the geographical locations they operate and ship their products to. Qualifications for this career include a bachelor’s degree in marketing, management, or logistics, along with strong interpersonal, communication, and organizational skills.

What is the difference between Logistics Account Manager vs Customer Service Representative?

AspectLogistics Account ManagerCustomer Service Representative
CredentialsRelevant logistics, supply chain certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, logistics and supply chain settingsOffice or call center, customer support environments
Employer & IndustryLogistics companies, freight forwarders, supply chain firmsRetail, telecom, service industries
Search & Comparison IntentUnderstanding logistics roles, career options in supply chainCustomer support roles, communication careers

The Logistics Account Manager focuses on managing client accounts, coordinating shipments, and optimizing supply chain processes, often requiring logistics certifications. In contrast, Customer Service Representatives handle client inquiries, resolve issues, and provide support primarily related to products or services. While both roles involve communication and client interaction, the Logistics Account Manager is specialized in supply chain management within logistics firms, whereas Customer Service Representatives work across various industries emphasizing customer support.

More about Logistics Account Manager jobs
What job categories do people searching Logistics Account Manager jobs in Springfield, MA look for? The top searched job categories for Logistics Account Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Logistics Account Manager jobs? Cities near Springfield, MA with the most Logistics Account Manager job openings:
Logistics Account Manager jobs near you
Commercial Account Manager

Commercial Account Manager

Reachdesk Ltd

Hartford, CT • On-site, Remote

Other

Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location.

About us

Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees-while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.

Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We're growing and currently looking for a Commercial Account Manager in the US to join us.

Role description

As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.

Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer's business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.

Key responsibilities include the following:
  • Own retention, renewals, and growth across a portfolio of existing customers
  • Build strong, multi-threaded relationships across key stakeholders and decision-makers
  • Drive upsell, cross-sell, and expansion opportunities within existing accounts
  • Prospect to expand Reachdesk's contractual opportunities within your book of business across teams, departments, and use cases
  • Lead renewal and commercial conversations, including pricing, terms, and negotiation
  • Run strategic account planning and business reviews tied to customer priorities and measurable outcomes
  • Identify customer challenges early and work cross-functionally to solve them
  • Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes
  • Maintain strong forecasting discipline and pipeline visibility across your book of business
  • Represent Reachdesk with confidence and professionalism in executive-level discussions
About you 
  • 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue
  • Sales, SDR/BDR, or account executive experience strongly preferred
  • Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred
  • Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business
  • Track record of creating pipeline and generating new opportunities within existing accounts
  • Strong commercial judgment and problem-solving ability
  • Proven ability to build executive-level relationships across complex organizations
  • Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
  • Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment
About the benefits -Here are just some
  • Competitive salary, stock options, and 401(k) matching program
  • Dental, hearing, vision, and life insurance
  • Flexible PTO
  • A super collaborative working culture populated by innovative, fun, and dedicated people.

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location-benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

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