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Logistics Account Manager Jobs in Springfield, MA

Nexeo Plastics

Account Manager

Wilbraham, MA

From material selection to supply chain and inventory solutions, we go beyond traditional logistics ... The Account Manager position will drive profitable growth in a defined territory by providing ...

Reachdesk Ltd

Commercial Account Manager

Hartford, CT · On-site +1

Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help ... in account management, account executive, renewals, or similar commercially oriented roles with ...

American Iron and Metal

Associate Account Manager

Hartford, CT · On-site

$124.10K - $129.10K/yr

... Account Manager to join our dedicated team! In this role, you'll engage directly with catalytic ... Team Collaboration: Work closely with our operations and logistics teams, ensuring smooth ...

American Iron and Metal

Associate Account Manager

Hartford, CT · On-site

$124.10K - $129.10K/yr

... Account Manager to join our dedicated team! In this role, you'll engage directly with catalytic ... Team Collaboration: Work closely with our operations and logistics teams, ensuring smooth ...

Deloitte

Manager - Bulk Logistics

Hartford, CT · Hybrid

Partner with account teams to shape proposals and solution offerings, integrating both traditional ... Manager - Bulk Logistics (Maritime and/or Rail) We are a team of strategic advisors, architects ...

Deloitte

Manager - Bulk Logistics

Hartford, CT · Hybrid

Partner with account teams to shape proposals and solution offerings, integrating both traditional ... Manager - Bulk Logistics (Maritime and/or Rail) We are a team of strategic advisors, architects ...

Crowe LLP

Marketing Events Account Lead

Hartford, CT · On-site +1

Marketing Events Account Lead Position Summary The Marketing Events Account Lead is responsible for ... management, vendor coordination, and logistics execution. The ideal candidate brings strong event ...

Sun Gro Horticulture

Logistics Coordinator

Agawam, MA · On-site

$53K/yr

Life Insurance * Health Spending Account * Employee Support and Mental Wellness * Short term ... Ability to manage complex transactional or emotional customer situations promptly and ...

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See Springfield, MA salary details

$27.4K

$64.5K

$90.7K

How much do logistics account manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for logistics account manager in Springfield, MA is $64,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $70,800.00 per year, depending on experience, location, and employer.

What Does a Logistics Account Manager Do?

A logistics account manager helps provide logistics services to clients. In this job, your duties include working to develop a relationship with clients and liaising between the client and the shipping logistics company. You need to understand the kinds of goods or commodities a company ships and also have experience with the geographical locations they operate and ship their products to. Qualifications for this career include a bachelor’s degree in marketing, management, or logistics, along with strong interpersonal, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a Logistics Account Manager, and why are they important?

To excel as a Logistics Account Manager, you need strong knowledge of supply chain management, customer service, and business operations, often supported by a bachelor's degree in logistics or a related field. Familiarity with transportation management systems (TMS), freight tracking software, and CRM platforms is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and resolve issues efficiently. These competencies are crucial for optimizing logistics solutions, ensuring client satisfaction, and driving business growth.

How does a Logistics Account Manager typically collaborate with other departments to ensure client satisfaction?

A Logistics Account Manager works closely with operations, customer service, and sales teams to deliver seamless solutions for clients. They coordinate with operations to ensure timely shipments, partner with customer service to resolve any issues quickly, and frequently communicate with sales to align on client needs and contract terms. Effective collaboration across these departments helps maintain strong client relationships and ensures that service expectations are consistently met.

What is a Logistics Account Manager?

A Logistics Account Manager is a professional responsible for overseeing, coordinating, and optimizing the transportation and delivery of goods for clients. They act as the main point of contact between clients and logistics service providers, ensuring that shipments are managed efficiently and cost-effectively. Their duties often include managing customer accounts, negotiating rates, tracking shipments, and resolving issues that arise during the shipping process. Logistics Account Managers play a crucial role in maintaining client satisfaction and building long-term business relationships.

What is the difference between Logistics Account Manager vs Customer Service Representative?

AspectLogistics Account ManagerCustomer Service Representative
CredentialsRelevant logistics, supply chain certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, logistics and supply chain settingsOffice or call center, customer support environments
Employer & IndustryLogistics companies, freight forwarders, supply chain firmsRetail, telecom, service industries
Search & Comparison IntentUnderstanding logistics roles, career options in supply chainCustomer support roles, communication careers

The Logistics Account Manager focuses on managing client accounts, coordinating shipments, and optimizing supply chain processes, often requiring logistics certifications. In contrast, Customer Service Representatives handle client inquiries, resolve issues, and provide support primarily related to products or services. While both roles involve communication and client interaction, the Logistics Account Manager is specialized in supply chain management within logistics firms, whereas Customer Service Representatives work across various industries emphasizing customer support.

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Logistics Account Manager jobs near you
Account Manager

Account Manager

Nexeo Plastics

Wilbraham, MA

Other

Medical, Dental, Vision, Life, PTO

Posted 8 days ago

Job description

Albany, NY, Massachusetts (US-MA) United States (US) 

Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia.  From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more.  Our people, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers.  Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy.

The Account Manager position will drive profitable growth in a defined territory by providing solutions to current and customer acquisitions. As an entrepreneurial-minded individual, you will achieve volume, revenue, and margin growth targets by growing Nexeo's share with existing and new customers through all stages of the sales cycle. The Account Manager is dedicated to achieving team goals with a focus on acquiring, penetrating, managing, and retaining customers critical to the success of the overall business.

Background

Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base. From material selection to supply chain and inventory solutions, we provide value-added services globally across many industries. Our people, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity, identify efficiencies, and unlock value for our customers.

What You Will Do

  • Strategize Your Territory: Develop and execute a plan on how you will exceed your sales goals. The plan will include your understanding of the potential customer targets in your region and the advantages of Nexeo's Supplier base, its product offerings vs. competitors.
  • Build and Manage Your Sales Pipeline: Build a strong, balanced sales funnel by continually prospecting, qualifying and prioritizing the strongest prospects.  You will leverage the CRM and other Nexeo tools to keep organized and drive opportunities forward.
  • Collaborate Across Teams: You will collaborate with your colleagues in pricing, operations, service and legal to identify and present solutions that best meet the needs of potential customers.
  • Drive Partnership & Leadership: Develops relationships among internal teams and within the customer organization.
  • Strategic Market & Technical Acumen: Leverage in-depth market knowledge and technical expertise to identify customer needs and influence their strategy, driving business growth and long-term relationships..
  • Own Your Territory: Leverage deep market and technical acumen to build a robust pipeline and drive growth by presenting our full value proposition, negotiating win-win solutions, and managing the full sales cycle with proactive administration.

What We Offer

  • Uncapped commission plan
  • Awesome sales skills training
  • Great benefits: healthcare, dental, & vision insurance (we pay a substantial portion of employee medical insurance!) as well as life and disability insurance and other ancillary benefits
  • Generous Vacation/PTO plan
  • Supportive team and clear sales strategy

 What You Bring

  • Education & Experience: Bachelor's degree (preferably in engineering, chemistry, business, or a related field) with a minimum of 3-5 years of experience in plastics distribution sales or a related industry.
  • Sales & Business Acumen: Proven ability to prospect and acquire new customers, consistently achieving long-term sales growth. Must be adept at using logic and reasoning to solve problems and identify alternative solutions.
  • Technical Skills: Proficiency in CRM and ERP systems (e.g., Salesforce, SAP) and the Microsoft Office Suite.
  • Communication & Collaboration: Excellent verbal and written communication skills with the ability to build and maintain strong relationships with both internal and external stakeholders. Must be able to work effectively in a team-oriented, fast-paced environment.
  • Travel: Willingness to travel up to 50% overnight, depending on the assigned territory. 

Join our team as an Account Manager to leverage your sales skills and drive for success. If you're ready to forge your own path and contribute to our growth, apply now!

Nexeo Plastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.

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