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Logistics Account Manager Jobs in Ridgewood, NJ (NOW HIRING)

MLabs

Founding Account Manager

New York, NY · On-site

$100K - $180K/yr

The client is seeking a high-caliber Founding Account Manager to join the team in either their New ... Logistics, Manufacturing, or Government Tech sectors. Knowledge of insurance industry mechanics or ...

Reachdesk Ltd

Commercial Account Manager

New York, NY · On-site +1

Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help ... in account management, account executive, renewals, or similar commercially oriented roles with ...

BDA

Associate Account Manager - Harper & Scott

New York, NY · Hybrid

$134K - $140K/yr

... Logistics, eCommerce, and supplier partners to ensure seamless execution Monitor project status and ... for Account Manager responsibilities Develop presentation, communication, and client management ...

Celsius

Key Account Manager (NE)

New York, NY · On-site +1

$95K - $107K/yr

... logistics. * Knowledge and experience of internal functions (i.e., Sales Resources, Business ... Key account management - meeting directly with buyers/decision makers at key retail accounts to ...

Celsius

Key Account Manager (NE)

New York, NY · Remote

$95K - $107K/yr

... logistics. * Knowledge and experience of internal functions (i.e., Sales Resources, Business ... Key account management - meeting directly with buyers/decision makers at key retail accounts to ...

Nametag

Channel Account Manager

New York, NY

We are hiring a Channel Account Manager (CAM) who is responsible for building and scaling an ... Develop event strategy, prioritization, alignment, logistics, promotion, execution, and follow-up, ...

Celsius

Key Account Manager (NE)

New York, NY · Remote

$95K - $107K/yr

... logistics. * Knowledge and experience of internal functions (i.e., Sales Resources, Business ... Key account management - meeting directly with buyers/decision makers at key retail accounts to ...

Fooda

Strategic Account Manager

New York, NY · On-site

$60K - $85K/yr

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had ... Position Overview The Strategic Account Manager is the dedicated leader responsible for the success ...

Fooda

Strategic Account Manager

New York, NY · On-site

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had ... Position Overview The Strategic Account Manager is the dedicated leader responsible for the success ...

The TMC Group

Senior Account Coordinator

Manhattan, NY · On-site

$60K - $70K/yr

... management team and help deliver exceptional experiential marketing programs. This is an ideal ... Support partner outreach, program logistics, and campaign execution * Help maintain project ...

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All JobsLogistics Account JobsLogistics Account Manager JobsLogistics Account Manager Jobs in Ridgewood, NJ

Logistics Account Manager information

See Ridgewood, NJ salary details

$27.8K

$65.5K

$92.1K

How much do logistics account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for logistics account manager in Ridgewood, NJ is $65,509.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $71,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a logistics account manager?

To excel as a Logistics Account Manager, you need strong knowledge of supply chain management, customer service, and business operations, often supported by a bachelor's degree in logistics or a related field. Familiarity with transportation management systems (TMS), freight tracking software, and CRM platforms is typically required. Outstanding communication, negotiation, and problem-solving skills help build lasting client relationships and resolve issues efficiently. These competencies are crucial for optimizing logistics solutions, ensuring client satisfaction, and driving business growth.

What is a logistics account manager?

A Logistics Account Manager is a professional responsible for overseeing, coordinating, and optimizing the transportation and delivery of goods for clients. They act as the main point of contact between clients and logistics service providers, ensuring that shipments are managed efficiently and cost-effectively. Their duties often include managing customer accounts, negotiating rates, tracking shipments, and resolving issues that arise during the shipping process. Logistics Account Managers play a crucial role in maintaining client satisfaction and building long-term business relationships.

How does a logistics account manager typically collaborate with other departments to ensure client satisfaction?

A Logistics Account Manager works closely with operations, customer service, and sales teams to deliver seamless solutions for clients. They coordinate with operations to ensure timely shipments, partner with customer service to resolve any issues quickly, and frequently communicate with sales to align on client needs and contract terms. Effective collaboration across these departments helps maintain strong client relationships and ensures that service expectations are consistently met.

What does a logistics account manager do?

A logistics account manager helps provide logistics services to clients. In this job, your duties include working to develop a relationship with clients and liaising between the client and the shipping logistics company. You need to understand the kinds of goods or commodities a company ships and also have experience with the geographical locations they operate and ship their products to. Qualifications for this career include a bachelor’s degree in marketing, management, or logistics, along with strong interpersonal, communication, and organizational skills.

What is the difference between Logistics Account Manager vs Customer Service Representative?

AspectLogistics Account ManagerCustomer Service Representative
CredentialsRelevant logistics, supply chain certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, logistics and supply chain settingsOffice or call center, customer support environments
Employer & IndustryLogistics companies, freight forwarders, supply chain firmsRetail, telecom, service industries
Search & Comparison IntentUnderstanding logistics roles, career options in supply chainCustomer support roles, communication careers

The Logistics Account Manager focuses on managing client accounts, coordinating shipments, and optimizing supply chain processes, often requiring logistics certifications. In contrast, Customer Service Representatives handle client inquiries, resolve issues, and provide support primarily related to products or services. While both roles involve communication and client interaction, the Logistics Account Manager is specialized in supply chain management within logistics firms, whereas Customer Service Representatives work across various industries emphasizing customer support.

Is a logistics account manager a stressful job?

A logistics account manager role can be stressful due to managing multiple client accounts, coordinating shipments, and meeting tight deadlines. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially during peak periods or when resolving issues with shipments or deliveries.
More about Logistics Account Manager jobs
What job categories do people searching Logistics Account Manager jobs in Ridgewood, NJ look for? The top searched job categories for Logistics Account Manager jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Logistics Account Manager jobs? Cities near Ridgewood, NJ with the most Logistics Account Manager job openings:
Logistics Account Manager jobs near you
Infographic showing various Logistics Account Manager job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,509 per year, or $31.5 per hour.

Founding Account Manager

MLabs

New York, NY • On-site

$100K - $180K/yr

Full-time

Medical, Retirement

Posted 10 days ago

Job description

Location: New York; London
On-site Full-time
Compensation: Base: $100K - $180K
Our client is a fast-growing, venture-backed technology and services company backed by top-tier investors (including Y Combinator, Atomico, and Eurazeo) with over $15M in funding. Operating within a high-value industry, the client provides end-to-end operational and AI-enabled infrastructure solutions that help partners achieve significantly faster processing times, superior service quality, and optimized economics.
The client is seeking a high-caliber Founding Account Manager to join the team in either their New York City or London office. This is an on-site, high-intensity role designed for a commercially minded, relationship-driven professional looking to own key accounts end-to-end. Working closely with executive leadership, the Founding Account Manager will serve as the primary internal quarterback for strategic accounts, driving onboarding, client retention, account expansion, and cross-functional operational execution.
Key Responsibilities
  • Lead Onboarding and Go-Live Execution: Build structured implementation plans, manage project timelines, and coordinate cross-functional resources to ensure seamless client launches.
  • Cross-Functional Coordination: Collaborate closely with Operations, Claims, and Product teams to resolve issues rapidly, unblock bottlenecks, and maintain strong client trust.
  • Account Governance & Cadence: Drive executive updates, oversee SLA compliance, manage escalation pathways, and build tailored account success plans.
  • Risk Mitigation & Retention: Identify delivery risks early, proactively de-escalate potential issues, and secure ongoing renewals and referenceable client relationships.
  • Revenue Expansion: Identify and close upsell and cross-sell opportunities across new lines, geographic regions, volume tiers, and program expansions.
  • Process Optimization: Translate operational learnings into scalable, repeatable playbooks, frameworks, and team routines to support long-term growth.

Requirements
  • Experience: 5 to 10 years of experience in high-touch, relationship-driven Account Management within B2B core infrastructure, enterprise software, or complex operational services. (Note: Pure Customer Success experience will not be considered for this position).
  • Deal Size: Proven track record of managing enterprise accounts valued at $150k+ Annual Contract Value (ACV).
  • Target Achievement: Demonstrated history of hitting or exceeding revenue and performance targets within the past 12 months.
  • Industry Background: Relevant background in InsurTech, FinTech (B2B/B2B2C), RegTech, PropTech, ConstructionTech, LegalTech, Logistics, Manufacturing, or Government Tech sectors. Knowledge of insurance industry mechanics or third-party administration is a strong plus.
  • Career Stability: Stable employment trajectory, with no more than 3 job moves within the past 5 years.
  • Location & Work Authorization: Must be based in (or willing to relocate to) London or New York City, with full legal authorization to work in the UK or US without requiring current or future sponsorship.
  • Workplace Preference: Ability and willingness to work fully on-site in a high-intensity, high-output office environment.

Benefits
  • Competitive base compensation exceeding industry standard benchmarks.
  • Quarterly performance bonus structure (up to 15% of quarterly salary).
  • Early-stage equity participation package (stock options).
  • Comprehensive medical insurance coverage.
  • Retirement benefits, including a 401(k) with a 5% employer match (US) or employer pension contributions (UK).
  • Fast-tracked career progression opportunities within a rapidly scaling organization.

Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.
Commitment to Equality and Accessibility:
At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.
MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd's Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

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