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Lodging Solutions Jobs (NOW HIRING)

corpay

Accounting Manager - Lodging

Buckhead, GA · On-site +1

What We Need Corpay is a global leader in Vehicle, Corporate, and Lodging payment solutions that help businesses and consumers manage expenses and spend less. We are currently looking to hire an ...

Corpay

Accounting Manager - Lodging

Atlanta, GA · On-site

What We Need Corpay is a global leader in Vehicle, Corporate, and Lodging payment solutions that help businesses and consumers manage expenses and spend less. We are currently looking to hire an ...

corpay

Accounting Manager - Lodging

Buckhead, GA · On-site +1

What We Need Corpay is a global leader in Vehicle, Corporate, and Lodging payment solutions that help businesses and consumers manage expenses and spend less. We are currently looking to hire an ...

Corpay

Accounting Staff - Lodging

Atlanta, GA · On-site

$52K - $69K/yr

The role reports to accounting leadership within the Lodging Payments finance organization and ... Since 2000, CORPAY has developed innovative digital solutions that help businesses better track ...

Arbor Lodging

Hotel General Manager

Glendale, AZ · On-site

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of ... Can keep a proactive view of issues within the property and be attentive in arriving at a solution ...

Arbor Lodging

Hotel General Manager

Glendale, AZ · On-site

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of ... Can keep a proactive view of issues within the property and be attentive in arriving at a solution ...

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Lodging Solutions information

What is the difference between Lodging Solutions vs Hotel Front Desk Agent?

AspectLodging SolutionsHotel Front Desk Agent
Required CredentialsCustomer service skills, basic computer knowledgeHigh school diploma, customer service experience
Work EnvironmentTravel industry, remote or on-site at lodging facilitiesOn-site at hotel reception
Employer & Industry UsageTravel agencies, lodging companies, online booking platformsHotels, resorts, motels
Common Search & ComparisonCustomer support, booking managementGuest check-in/out, reservations

While Lodging Solutions often refers to services or platforms that facilitate booking and customer support in the lodging industry, a Hotel Front Desk Agent directly interacts with guests at the property, handling check-ins, reservations, and inquiries. Both roles are essential in the lodging industry but differ mainly in their scope and work environment.

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Infographic showing various Lodging Solutions job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Director of Lodging & Guest Experience

ExplorUS Corporate

Overland Park, KS • On-site

Full-time

Posted 8 days ago

Job description

At ExplorUS, we provide exceptional hospitality services in some of the most breathtaking locations across the country, including national and state parks, marinas, forests, and museums. From Hawaii to the East Coast, our dedicated teams create unforgettable experiences for visitors, with the support of our corporate office in Overland Park, Kansas.
Position Summary:
ExplorUS is seeking an experienced Director of Lodging amp; Guest Experience to support operational excellence, consistency, and guest satisfaction across our lodging portfolio.
This role partners closely with General Managers and property leadership to turn company strategy into consistent execution. The Director will provide operational support, establish standards and SOPs, conduct property visits, deliver training, support new property openings and transitions, and drive improvements in guest experience and property performance.
The role will also identify opportunities to develop guest experiences and ancillary revenue that enhance the guest experience and strengthen overall property performance. This position is located on-site, in-person at our corporate office in Overland Park, KS.
Responsibilities:
Lodging Operations amp; Property Support
  • Partner with General Managers and property teams to improve lodging operations, efficiency, quality, and profitability.
  • Support front office, housekeeping, reservations, guest services, and other lodging functions.
  • Identify operational challenges, develop action plans, and ensure timely follow-through.
  • Share best practices and drive consistent implementation of portfolio initiatives.
Site Visits, Standards amp; SOPs
  • Conduct regular property visits and operational audits.
  • Evaluate cleanliness, room readiness, maintenance, service, presentation, and overall guest experience.
  • Develop and maintain practical lodging and guest experience standards and SOPs.
  • Create post-visit action plans and follow up on completion.
  • Identify recurring issues and develop scalable portfolio-wide solutions.
Training amp; Guest Experience
  • Develop and deliver lodging and guest experience training.
  • Support the onboarding and development of General Managers and lodging leaders.
  • Monitor guest satisfaction, online reviews, and other guest experience metrics.
  • Identify recurring guest concerns and implement service improvement and recovery strategies.
  • Evaluate the guest journey from booking through post-stay and identify opportunities to improve the experience.
New Properties amp; Operational Development
  • Support new property transitions, acquisitions, and openings.
  • Assist with operational readiness, staffing, training, SOPs, room readiness, and guest experience.
  • Identify operational risks and support solutions before and during opening.
  • Provide onsite leadership and support during critical transition periods.
Guest Experiences amp; Ancillary Revenue
  • Identify and develop new guest experiences and ancillary revenue opportunities.
  • Support packages, premium experiences, recreation, weddings, upselling, seasonal activations, and shoulder-season programming.
  • Develop authentic, destination-specific experiences with potential for broader portfolio application.
  • Monitor performance and recommend improvements.
Reporting amp; Performance
  • Monitor key operational and guest experience metrics.
  • Provide leadership with clear reporting on property performance, risks, opportunities, and action plans.
  • Track progress and ensure initiatives are implemented and sustained.
  • Provide operational input on renovations, property improvements, guest rooms, amenities, and public spaces.
  • Other duties as assigned.
Qualifications amp; Experience:
  • 7+ years of progressive hotel, resort, or lodging operations experience preferred.
  • Multi-property, regional, corporate, or senior property leadership experience strongly preferred.
  • Strong knowledge of front office, housekeeping, guest services, and overall lodging operations.
  • Experience developing and implementing SOPs and operational standards.
  • Experience with training, hotel openings, transitions, acquisitions, or operational turnarounds preferred.
  • Strong understanding of guest satisfaction and reputation management.
  • Experience developing guest experiences or ancillary revenue programs is a plus.
  • Strong communication, leadership, organizational, and problem-solving skills.
  • Ability and willingness to travel extensively throughout the portfolio.
  • Experience with destination resorts, seasonal operations, outdoor hospitality, or geographically diverse properties is highly desirable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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