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Lockbox Supervisor Jobs (NOW HIRING)

Sunwest Bank

Lockbox Processing Specialist

Irvine, CA · On-site

$20 - $25/hr

The Lockbox Processing Specialist may perform additional tasks or assist with projects as assigned by the Lockbox Supervisor and/or the Lockbox Administrator. Work Details Schedule: Monday - Friday ...

Sunwest Bank

Lockbox Processing Specialist

Irvine, CA · On-site

$20 - $25/hr

The Lockbox Processing Specialist may perform additional tasks or assist with projects as assigned by the Lockbox Supervisor and/or the Lockbox Administrator. Work Details Schedule: Monday - Friday ...

Sunwest Bank

Lockbox Processing Specialist

Irvine, CA · On-site

$20 - $25/hr

The Lockbox Processing Specialist may perform additional tasks or assist with projects as assigned by the Lockbox Supervisor and/or the Lockbox Administrator. Work Details Schedule: Monday - Friday ...

PRWT Services

Clerk-Lockbox

Philadelphia, PA · On-site

$13.75/hr

Lockbox Clerk Performs all Lockbox Clerk functions under the direction of the Supervisor. Must have knowledge of all department systems equipment. Banking and accounting experience is a MUST. Clerks ...

prwt

Clerk-Lockbox

Philadelphia, PA

$13.75/hr

SUMMARY Performs all Lockbox Clerk functions under the direction of the Supervisor. Must have knowledge of all department systems equipment. Banking and accounting experience is a MUST. RATE Clerks ...

prwt

Clerk-Lockbox

Philadelphia, PA

$13.75/hr

SUMMARY Performs all Lockbox Clerk functions under the direction of the Supervisor. Must have knowledge of all department systems equipment. Banking and accounting experience is a MUST. RATE Clerks ...

prwt

Lead-Lockbox

Philadelphia, PA

SUMMARY Supervises and coordinates the activities of Lockbox Clerical Worker under the direction of the Supervisor. Must have knowledge of all department systems equipment. Banking and accounting ...

PRWT Services, Inc.

Clerk-Lockbox

Philadelphia, PA · On-site

$13.75/hr

SUMMARY Performs all Lockbox Clerk functions under the direction of the Supervisor. Must have knowledge of all department systems equipment. Banking and accounting experience is a MUST. RATE Clerks ...

prwt

Lead-Lockbox

Philadelphia, PA · On-site

SUMMARY Supervises and coordinates the activities of Lockbox Clerical Worker under the direction of the Supervisor. Must have knowledge of all department systems equipment. Banking and accounting ...

PRWT Services, Inc.

Lead-Lockbox

Philadelphia, PA · On-site

SUMMARY Supervises and coordinates the activities of Lockbox Clerical Worker under the direction of the Supervisor. Must have knowledge of all department systems equipment. Banking and accounting ...

Busey Bank

Lockbox Remittance Specialist

Creve Coeur, IL · On-site

$18 - $20/hr

Position Summary The Lockbox Remittance Specialist I handles the servicing of all lockbox clients ... Make judgment calls regarding routine duties but refer non-routine situations to a supervisor and ...

BC Forward

Lockbox Payment Processor

Westmont, IL · On-site

$18/hr

Lockbox Payment Processor Location: (City, State) Duration: Contract - 3 months Pay Range: $18/hr ... No supervisory responsibilities. Required Skills & Qualifications: High school diploma or ...

FirsTech

Lockbox Remittance Specialist

Creve Coeur, IL · On-site

$18 - $20/hr

Position Summary The Lockbox Remittance Specialist I handles the servicing of all lockbox clients ... Make judgment calls regarding routine duties but refer non-routine situations to a supervisor and ...

BC Forward

Lockbox Payment Processor

Westmont, IL · On-site

$16 - $20.50/hr

Job Title: Lockbox Payment Processor Location: (City, State) Duration: Contract - 3 months Pay ... No supervisory responsibilities. Required Skills & Qualifications: High school diploma or ...

Eastern Bank

Lockbox Operations Processor

Medford, MA · On-site

$21.50/hr

The Lockbox Processor performs various functions related to Mail Opening, Exceptions Processing ... Record daily production by completing an Employee Production Report and submit to Supervisor at end ...

Western Alliance Bank

Lockbox Processor

Las Vegas, NV

$17.36 - $19.92/hr

Lockbox Processor Location: Ops Center What you'll do: As a Receivables Processor you'll be ... Responsible for supporting the Receivables Supervisor on executing a comprehensive, prompt and ...

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Lockbox Supervisor information

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$37K

$75.5K

$110.5K

How much do lockbox supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for lockbox supervisor in the United States is $75,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a lockbox supervisor, and how can they be addressed?

Lockbox Supervisors often encounter challenges such as maintaining high accuracy under tight deadlines, managing large volumes of transactions, and ensuring regulatory compliance. To address these, supervisors typically implement rigorous quality control procedures, provide ongoing training for team members, and leverage automation tools to streamline processes. Effective communication with the team and coordination with other departments, such as IT and compliance, are also crucial in overcoming operational hurdles and ensuring smooth workflow.

What is a lockbox supervisor?

Lockbox Supervisors oversee the operations of lockbox processing departments within banks or financial institutions. They are responsible for managing staff, ensuring timely and accurate processing of payments received via lockbox services, and maintaining compliance with regulatory and organizational standards. Their role includes supervising workflow, resolving issues, training employees, and implementing new procedures to improve efficiency. Lockbox Supervisors play a key part in maintaining the integrity and security of financial transactions handled by their teams.

What are the key skills and qualifications needed to thrive as a lockbox supervisor, and why are they important?

To thrive as a Lockbox Supervisor, you need strong knowledge of lockbox operations, cash management procedures, and a background in finance or banking. Familiarity with lockbox processing systems, payment processing software, and compliance regulations is typically required, along with relevant certifications like Certified Treasury Professional (CTP) being advantageous. Excellent leadership, attention to detail, and effective communication skills help ensure team productivity and accuracy in a fast-paced environment. These skills are crucial for maintaining operational efficiency, reducing errors, and ensuring secure, timely processing of financial transactions.
More about Lockbox Supervisor jobs
What job categories do people searching Lockbox Supervisor jobs look for? The top searched job categories for Lockbox Supervisor jobs are:
Lockbox Supervisor jobs near you
Infographic showing various Lockbox Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $75,540 per year, or $36.3 per hour.

Lockbox Processing Specialist

Sunwest Bank

Irvine, CA • On-site

$20 - $25/hr

Full-time

Posted 7 days ago

Job description

Job Title: Lockbox Processing Specialist
Department: ​Lockbox
Reports to: Lockbox Manager
Status: ​☐​ Exempt ​☒​ Non-Exempt
About the Role
The Lockbox Processing Specialist will be expected to assist with Lockbox business operations including envelope extraction, document scanning, transaction data entry, batch review and documentation, reject review, and mail desk responsibilities. Additional duties include pulling down reports and files from the Bank’s website or third‑party websites. The Lockbox Processing Specialist may perform additional tasks or assist with projects as assigned by the Lockbox Supervisor and/or the Lockbox Administrator.
Work Details
Schedule: Monday – Friday, ​8:00 AM - 5:00 PM​
Work Location: ​☒​ Onsite
Travel: ​None​
What You’ll Do
  • Receive and sort mail from the United States Postal Service
  • Open mail and prepare batches for assigned accounts based on customer processing instructions and departmental procedures
  • Maintain the document imaging process including prepping, scanning, and verification of documents
  • Retrieve files from various sources and import them into the Lockbox database using Lockbox software
  • Meet quality and quantity objectives as determined by management
  • Communicate effectively with customers via email and phone
  • Ensure compliance with HIPAA and HITECH requirements for Healthcare Lockbox processing
  • Demonstrate professionalism in communication, attitude, and teamwork
  • Adhere to Company Policies and Procedures, Safety Regulations, and applicable laws
  • Attend required training and maintain knowledge of regulations applicable to financial institutions, including BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT‑Identity Theft, IT, and GLBA
  • Perform additional duties as assigned related to the position
What We’re Looking For
(Required)
  • Business operations and/or data entry experience
  • Strong organizational and prioritization skills
  • Excellent oral and written communication skills
  • Strong PC skills including Word, Excel, and File Explorer
  • Strong attention to detail with solid follow‑up skills
  • Strong number sense when reviewing information
  • Effective problem‑solving and troubleshooting skills
  • Ability to work under pressure and manage multiple assignments
  • Ability to work effectively in a team setting
  • Ability to stand for extended periods
(Nice to Have)
  • Lockbox or financial services processing experience
  • Healthcare lockbox processing experience
Why You’ll Love Working Here
  • Team Culture
  • Growth Opportunities
  • Benefits or Perks
Posting Location(s):
​​Irvine Corporate Office; 2050 Main Street, Suite 300, Irvine, CA 92614​
Compensation
$20/hour - $25/hour + bonus + benefits
Physical Demands:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
​​☐​Sedentary: Limited activity, no lifting, limited walking
​​☐​Moderate: Mostly standing, walking, bending, frequent lifting
​​☒​Light: Office work, some lifting, bending, stooping or kneeling, walking
​​☐​Arduous: Heavy lifting, bending, crawling, climbing
The Fine Print
This job description reflects the general nature of the role and may change as business needs evolve. We are an equal opportunity employer. Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Affirmative Action Program.
Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.
Attend and complete all required classroom, computer-based, web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s “Code of Ethics and Conduct.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.
Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.
Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on Sunwest Bank’s review of criminal conviction history, including pretrial diversions or program entries.

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