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Lockbox Processing Jobs in Columbus, OH (NOW HIRING)

Orthopedic One

Payment Specialist

Westerville, OH · On-site

Posts payments to practice management system (lockbox, pre-collect and cash out payments within 24 ... Processes patient refunds per department policy guidelines * Completes assigned To Do's daily.

Orthopedic One

Payment Specialist

Westerville, OH · On-site

Posts payments to practice management system (lockbox, pre-collect and cash out payments within 24 ... Processes patient refunds per department policy guidelines * Completes assigned To Do's daily.

defi AUTO LLC

Cash Management Manager

Columbus, OH · On-site

$70K - $75K/yr

... lockbox, ACH, card, online bill pay), and customer research request. Essential Functions ... Enhance productivity and streamline processing to achieve at least 10% improvement year after year.

LHH US

Accounts Receivable

Columbus, OH

$24 - $26/hr

Process adjustments, write-offs, credits, rebills, and account corrections in accordance with ... Apply daily customer payments received via ACH, wire transfer, lockbox, credit card, and checks.

LHH US

Accounts Receivable

Columbus, OH

$24 - $26/hr

Process adjustments, write-offs, credits, rebills, and account corrections in accordance with ... Apply daily customer payments received via ACH, wire transfer, lockbox, credit card, and checks.

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Lockbox Processing information

See Columbus, OH salary details

$9

$17

$20

How much do lockbox processing jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for lockbox processing in Columbus, OH is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $18.80 per hour, depending on experience, location, and employer.

What is lockbox processing?

Lockbox processing is a service provided by banks to help businesses manage incoming payments more efficiently. In this process, customer payments are sent directly to a special post office box (lockbox) accessible by the bank. The bank collects, processes, and deposits these payments on behalf of the business, often scanning checks and remittance documents for electronic access. This service helps companies speed up payment collection, reduce manual handling, and improve cash flow management.

What are the key skills and qualifications needed to thrive as a lockbox processing specialist?

To thrive as a Lockbox Processing Specialist, you need strong attention to detail, data entry accuracy, and a high school diploma or equivalent. Familiarity with lockbox software, scanning equipment, check processing systems, and sometimes knowledge of banking regulations is typically required. Reliability, organizational skills, and the ability to work efficiently under tight deadlines are valuable soft skills in this role. These skills are crucial to ensure accurate and timely processing of financial transactions, minimizing errors and maintaining client trust.

What are some common challenges faced in a lockbox processing role, and how can they be managed effectively?

In Lockbox Processing, one of the main challenges is maintaining accuracy and speed while handling large volumes of financial transactions, especially during peak periods. Errors can lead to delays or misapplied payments, so attention to detail and strong organizational skills are vital. Additionally, adapting to frequent changes in client instructions and complying with security protocols can be demanding. Many teams use quality control measures and regular training to help mitigate these challenges, and collaboration with team members ensures smooth workflow and quick resolution of any discrepancies.

What is the difference between Lockbox Processing vs Accounts Receivable Clerk?

AspectLockbox ProcessingAccounts Receivable Clerk
Primary RoleProcessing incoming payments and depositsManaging customer accounts and billing
CredentialsBasic accounting knowledge, familiarity with banking proceduresAccounting or finance degree often preferred
Work EnvironmentBanking or finance department, often in office settingsOffice environment, interacting with finance teams and customers
Industry UsageFinancial institutions, corporations with large payment volumesBusinesses managing accounts receivable

Lockbox Processing focuses on handling incoming payments and deposits, often within banking or corporate finance settings. In contrast, Accounts Receivable Clerks manage customer accounts, billing, and collections. While both roles require basic accounting skills, Lockbox Processing emphasizes payment processing, whereas Accounts Receivable Clerks handle account management and reconciliation.

What does a lockbox processing clerk do?

A lockbox processing clerk handles the receipt and processing of payments sent via lockbox services. They verify payment information, enter data into financial systems, and ensure accurate posting of transactions, often using specialized software and following strict procedures to maintain data accuracy and security.

What does a lockbox processing do?

A lockbox processing job involves receiving and processing payments sent by mail on behalf of a company. The role includes opening mail, recording payment details, and depositing funds into accounts, often using specialized software and following strict security procedures. Accuracy and attention to detail are essential skills in this position.

What are popular job titles related to Lockbox Processing jobs in Columbus, OH?

For Lockbox Processing jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Lockbox Processing jobs in Columbus, OH look for?

The top searched job categories for Lockbox Processing jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Lockbox Processing jobs?

Cities near Columbus, OH with the most Lockbox Processing job openings:

Lockbox Processing jobs near you
Infographic showing various Lockbox Processing job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,043 per year, or $17.3 per hour.

Payment Specialist

Orthopedic One

Westerville, OH • On-site

Other

Re-posted 15 days ago

Orthopedic One rating

6.8

Company rating: 6.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Candidates must live in Ohio and be available for work in our Westerville, OH location. Position is eligible for remote/onsite hybrid work arrangement after completion of a 90-day introductory period.
Position Summary:Responsible for the expedient and accurate posting of payments received.
Responsibilities/Accountabilities:
Payment Entry:
  1. Completes payment entry and daily reconciliation in a timely and accurate manner including:
    1. Posts payments to practice management system (lockbox, pre-collect and cash out payments within 24 hours, online credit card payments the next business day, EFT deposits within 72 hours).
    2. Records batch totals with date and initials on payment receipt spreadsheet.
    3. Balances batches, ensuring small balance and bad debt accounts have been appropriately worked, and run transaction reports.
    4. Ensures all cash, checks, EFT and credit card payments are reconciled and balanced between EMR and bank deposits daily. Identifies and resolves any transaction exceptions to ensure accurate daily balance.
    5. Reviews practice management system daily report to confirm correct location, facility and company fields were selected for claims with Reconciliation Specialist.
    6. Ensures all EFT deposits and payments have been posted and balanced by month end.
  1. Properly communicates and documents payment denials in the practice management system and communicates with the appropriate billing representative in a timely manner.
  2. Properly handles all cash and check transactions including a two-person process to mitigate risk for the organization.
  3. Completes ancillary payment posting reports as needed (low balance accounts, unapplied payments and unbalanced insurance accounts.)
  4. Completes daily payment posting and reconciliation of unapplied payments on accounts to ensure accounts balance properly.
  5. Processes patient refunds per department policy guidelines
  6. Completes assigned To Do's daily. Ensuring response to To Do is according to status assigned (1 Normal - Respond within 3 days, 2 Priority - Respond within 2 days, 3 Urgent - Respond within 1 day).

Department Coverage:
  1. Cross trained to provide department coverage in charge entry, posting payments/denials, lockbox postings and cash out.
  2. Maintains professional knowledge regarding medical billing and coding procedures, insurance carriers, federal programs, and established payment posting workflows, etc.

Customer Service and Communications:
  1. Communicates with patients, insurance carriers and other outside entities in a professional manner as needed. Identifies solutions and responds professionally to patient concerns, i.e., pleasant tone of voice, courteous language, etc. Uses appropriate grammar and demonstrates tact and diplomacy in patient interactions, by phone and in person.
  2. Diffuses negative situations with patients and maintains a pleasant and professional tone during stressful circumstances and heavy workload.
  3. Communicates with staff members in a professional, pleasant manner; Shares information relevant to work, no gossiping or disparaging remarks, accepts work without complaint or provides reasons why assignment is unmanageable, asks and answers questions related to improving department performance.

Teamwork:
  1. Works cooperatively with coworkers, providers, and management.
  2. Shares knowledge and insights with co-workers in a constructive manner.
  3. Willingly provides coverage to department, staying beyond scheduled ending time when clinic schedule demands it, volunteering to cover time off or unexpected absences, maintaining workflow in department without direct supervision.
  4. Addresses conflicts with person directly before involving manager or uninvolved peers.
  5. Is considerate of others with regard to taking breaks or meal periods, use of computer and telephone, and noise in department.

Policies and Procedures:
  1. Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee Handbook and policies and procedures documents.
  2. Provides assistance and support to leadership in implementing policies and procedures as necessary.
  3. Actively participates in training, and conducting day to day work activity by adhering to all policies and procedures as enumerated in compliance and risk management programs.

Education, Experience, and Certification/Licensure Required:
High School Diploma or equivalent required with a minimum of two years of medical billing, bookkeeping, banking or finance experience. Certified Professional Coding education or certification is preferred. Candidates must be able to work with high volume of work while maintaining attention to detail and accuracy and demonstrate excellent oral and written communication skills. Computer skills required to operate practice management system (i.e., use Window operating system, conduct Internet searches, communicate by email, etc.).
Knowledge, Skills, and Abilities:
Demonstrates general knowledge of medical terminology and insurance industry; Able to work with high volume of work while maintaining attention to detail and accuracy; Demonstrates excellent oral and written communication skills; Able to operate practice management system and other computer programs (i.e., use Windows operating system, conduct Internet searches, communicate by email, etc.); Able to operate a calculator to accurately perform basic math functions; Able to work cooperatively as a member of the billing department to meet the needs of internal and external customers.

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