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Lockbox Operations Manager Jobs in Irving, TX (NOW HIRING)

City of Denton

Treasury Supervisor

Denton, TX · On-site

$94K - $122K/yr

... lockbox operations, remote deposit capture, and banking errors. Oversee all aspects of cash, check and debit/card acceptance for the City, including management of the City's Cash Handling Policy and ...

City of Denton, TX

Treasury Supervisor

Denton, TX · On-site

$94K - $122K/yr

... lockbox operations, remote deposit capture, and banking errors. * Oversee all aspects of cash, check and debit/card acceptance for the City, including management of the City's Cash Handling Policy ...

DirectedLINK LLC

Accounts Receivable Manager

Irving, TX

$115K - $130K/yr

Shared Services / Finance Operations Work Authorization: Applicants must be authorized to work in ... Oversee daily application of lockbox, Automated Clearing House (ACH), wire, check, and electronic ...

Alamo Management Group

Accounting Manager

Dallas, TX

... Lockbox services, and other treasury management functions. * Collaborate with department leadership to achieve strategic initiatives and operational objectives. * Serve as the escalation point for ...

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Lockbox Operations Manager information

See Irving, TX salary details

$29.8K

$60.9K

$113.8K

How much do lockbox operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for lockbox operations manager in Irving, TX is $60,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $74,400.00 per year, depending on experience, location, and employer.

What is a lockbox operations manager?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What skills and qualifications are needed to be a lockbox operations manager?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.

What are common challenges faced by a lockbox operations manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What are popular job titles related to Lockbox Operations Manager jobs in Irving, TX?

For Lockbox Operations Manager jobs in Irving, TX, the most frequently searched job titles are:

What job categories do people searching Lockbox Operations Manager jobs in Irving, TX look for?

The top searched job categories for Lockbox Operations Manager jobs in Irving, TX are:

What cities near Irving, TX are hiring for Lockbox Operations Manager jobs?

Cities near Irving, TX with the most Lockbox Operations Manager job openings:

Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in Irving, TX as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,934 per year, or $29.3 per hour.

Cash and Trade Processing Representative

Citigroup, Inc.

Irving, TX • On-site

$39K - $46K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Citibank rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

Business Overview:
The Public Sector Lockbox business is a 24/7 operational unit which provides a variety of services to government clients to assist them in managing their receivables and important documents. The functions of this business include Mailroom, Batching, Scanning, Dispatch and Data Entry for a variety of clients. A successful candidate must be able to work most holidays and weekends and successfully complete the background and Treasury File process.
Responsibilities:
Primary responsibility for this position is to process Public Sector applications specifically in client-impacting and quality control functions such as intercept, sRGB review, end-of day cutoff, dispatch auto verification, reject processing, data entry, etc.
• Responsibilities may also include accurate data entry of both alpha and numeric data entry to process Public Sector Records
• As a critical member of operations production team, meet and/or exceed production and quality standards across minimum of three of the site's functional areas, as well as being a subject matter expert
• Professionally interact with team members, peers and managers across shifts to ensure client timelines and quality requirements are met
• Fully understand the full operational flow and perform multiple operational functions as business needs fluctuate throughout the business day
• Within a strictly regulated environment, adhere to all departmental policies, client requirements, and compliance guidelines
• Expected to identify potential issues, recommend solutions and escalate to local management as necessary
• Expected to identify and submit process improvements
• May support training needs
• May participate in projects and/or committees as appropriate
Qualifications:
Required
  • A demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment.
  • Public Sector Lockbox operations experience preferred.
  • Strong proficiency and productivity in at least three functions (mailroom, batching, scanning, data entry, dispatch, and etc.) Proficiency includes all aspects of that function.
  • Must have consistently proven high-quality metrics above standard in the functional areas.
  • Must have strong attention to detail, proficiency with numbers, and solid organization skills.
  • Demonstrated ability to appropriately respond under pressure and effectively multi-task in a fast-paced environment.
  • Demonstrated history of flexibility, performing various functions within multiple functional areas.
  • Intermediate Microsoft Office required. TMS and Citrix skill preferred.
  • Effective written and verbal communication skills.
  • Ability to perform a full shift of standing and lifting up to 40 lbs.
  • Demonstrated history of working independently while being a respectful team member.
  • Able to work additional hours based on business needs.
  • Able to work a weekend day.
  • Manual dexterity required, all tasks are repetitive.
  • U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position.
  • Must pass an extensive background check (renewed every 5 years).
  • High School diploma or GED required.
  • Shift: Sunday to Wednesday 5:00pm - 3:30am

Job Family Group:
Operations - Transaction Services
Job Family:
Cash Management
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$39,520.00 - $46,810.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Aug 18, 2026
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

What Citibank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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