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Lockbox Operations Manager Jobs in Oklahoma (NOW HIRING)

Manages and mentors a team of managers and supervisors, ensuring effective use of Epic workflows ... e.g., collections, lockbox, payment portals). -Ensure Epic workflows meet payer billing ...

New

Manages and mentors a team of managers and supervisors, ensuring effective use of Epic workflows ... e.g., collections, lockbox, payment portals). -Ensure Epic workflows meet payer billing ...

New

Manages and mentors a team of managers and supervisors, ensuring effective use of Epic workflows ... e.g., collections, lockbox, payment portals). -Ensure Epic workflows meet payer billing ...

New

Bank Operations; Consumer Banking Pay Transparency Salary Range: Not Available Application Deadline ... BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking ...

Bank Operations; Consumer Banking Pay Transparency Salary Range: Not Available Application Deadline ... BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking ...

Bank Operations; Consumer Banking Pay Transparency Salary Range: Not Available Application Deadline ... BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking ...

Lockbox Operations Manager information

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What does a lockbox specialist do?

A lockbox specialist manages the processing of payments received through lockbox services, which involves opening, sorting, and depositing payments such as checks and remittances. They ensure accurate data entry, reconcile transactions, and often use banking or accounting software to maintain financial records efficiently.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and managing teams. The position's seniority can vary by organization, but it generally involves significant responsibility and decision-making authority.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

How much does a lockbox processor make?

A lockbox processor typically earns between $30,000 and $50,000 annually, depending on experience, location, and employer. The role often requires attention to detail and familiarity with banking software or processing systems.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

Is operations manager a high paying job?

An Operations Manager, including Lockbox Operations Managers, typically earn a competitive salary that varies by industry, location, and experience. In financial services and banking, they often receive higher compensation due to the specialized nature of their responsibilities and required skills such as process optimization and team management.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
What are popular job titles related to Lockbox Operations Manager jobs in Oklahoma? For Lockbox Operations Manager jobs in Oklahoma, the most frequently searched job titles are:
What cities in Oklahoma are hiring for Lockbox Operations Manager jobs? Cities in Oklahoma with the most Lockbox Operations Manager job openings:
Lockbox / Remittance Processing Supervisor

Lockbox / Remittance Processing Supervisor

MidFirst Bank

Oklahoma City, OK • On-site

Full-time

Posted 15 days ago


MidFirst Bank rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

58th of 149 rated banks


Job description

This position will supervise a portion of the Lockbox staff within our Bank Operations group. This department is responsible for processing account receivable transactions for commercial customers. Items must be sorted into categories predefined by the customer, scanned into our imaging application, keyed, balanced, and finalized. This position will be responsible for scheduling, planning and defining the daily department workflow to ensure all necessary tasks are completed timely in a deadline-driven environment. This person is also responsible for the quality of the work performed, maintained through periodic quality control reviews and staff development. This position may also be required to perform production-related tasks as needed.
This position is Monday through Friday, 6:00 AM till finish (normally by 2:00 PM). The first business day after a holiday is required. Mondays and the first business day after holidays normally exceed 10 hours. Remittance Processing handles the remittance for over 200 clients and is considered a critical operations team. Employees are required to report to work during inclement weather or other situations when other departments may be closed.
*Additional hours may be required as needed.
Position Requirements:
  • 3 to 5 years of lockbox/remittance processing experience preferred
  • 1 to 3 years of supervisory experience required
  • Demonstrated leadership skills in a team environment where responsibilities rotate and cross-training is required
  • Consistently perform in a high-volume environment where workload fluctuates, but deadlines stay the same and service levels must be met
  • Effective and efficient communication skills, both by phone and email, with internal customers and business partners
  • Strong work ethic, sound judgment, critical thinking, and problem-solving skills with attention to detail
  • Ability to appropriately escalate issues or concerns
  • Self-motivated and able to complete assigned tasks independently
  • Proficiency with standard computer software, including MS Outlook and MS Excel, with the ability to quickly learn job-specific systems and web-based applications
  • Dependable, reliable, and punctual
  • Ability to perform other duties as assigned by management

In addition, the position is expected to read, reference, and interpret written departmental procedures, cross train staff on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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