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Local Ombudsman Jobs in Ohio (NOW HIRING)

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Local Ombudsman information

See Ohio salary details

$35.7K

$72.5K

$119.3K

How much do local ombudsman jobs pay per year?

As of Sep 6, 2026, the average yearly pay for local ombudsman in Ohio is $72,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $97,400.00 per year, depending on experience, location, and employer.

What is a local ombudsman?

Local Ombudsmen are independent officials who investigate and address complaints about public services provided by local authorities, such as councils or social care providers. Their role is to ensure that individuals receive fair treatment and that their concerns are thoroughly examined. Local Ombudsmen provide a free and impartial service, aiming to resolve disputes and recommend improvements when poor service or maladministration is found. They act as a check on local government actions, helping to maintain public trust and accountability. Their decisions can lead to changes in policy or practice to benefit the wider community.

What are some common challenges faced by local ombudsmen when advocating for residents in long-term care facilities?

Local Ombudsmen often encounter challenges such as navigating complex family dynamics, addressing concerns in facilities with limited resources, and ensuring residents' rights are respected while balancing facility policies. They may also face resistance from staff or administration when advocating for changes. Building trust with residents and maintaining confidentiality are critical, and Ombudsmen must employ strong communication and problem-solving skills to effectively resolve complaints and facilitate positive outcomes.

What are the key skills and qualifications needed to thrive as a local ombudsman, and why are they important?

To thrive as a Local Ombudsman, you need expertise in dispute resolution, knowledge of relevant laws and regulations, and often a degree in social work, law, or a related field. Familiarity with case management systems, public records databases, and sometimes certification through ombudsman or mediation organizations is typical. Outstanding interpersonal skills, impartiality, and strong communication are essential for effectively mediating conflicts and advocating for individuals. These competencies are vital for building trust, ensuring fair outcomes, and protecting the rights of those you serve.

Do local ombudsmen get paid in the United States?

Yes, local ombudsmen in the United States are typically paid employees who receive a salary or stipend for their work. Compensation varies depending on the organization, location, and level of responsibility, and some positions may require relevant certifications or experience.

How to work as a local ombudsman?

To work as a local ombudsman, candidates typically need a background in social work, law, or public administration, along with strong communication and conflict resolution skills. Relevant experience in advocacy or customer service is beneficial, and some positions may require certification or training specific to the jurisdiction. The role often involves investigating complaints, mediating disputes, and advocating for fair treatment within the community or organization.

Is being a local ombudsman a good job?

A local ombudsman is a role that involves investigating and resolving complaints from the public about organizations or services. It requires strong communication, problem-solving skills, and knowledge of relevant regulations; the job can offer a sense of community impact and job stability, but workload and emotional demands vary by organization.

What are the most commonly searched types of Ombudsman jobs in Ohio?

The most popular types of Ombudsman jobs in Ohio are:

What are popular job titles related to Local Ombudsman jobs in Ohio?

For Local Ombudsman jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Local Ombudsman jobs in Ohio look for?

The top searched job categories for Local Ombudsman jobs in Ohio are:

What cities in Ohio are hiring for Local Ombudsman jobs?

Cities in Ohio with the most Local Ombudsman job openings:

Local Ombudsman jobs near you
Infographic showing various Local Ombudsman job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,473 per year, or $34.8 per hour.

LTC Ombudsman Specialist

EASTERSEALS CENTRAL & SOUTHEAST OHIO INC

Hilliard, OH • On-site

Full-time

Posted 17 days ago

Key responsibilities

  • Perform intake for complaints related to long-term care services and supports.

  • Investigate and work to resolve problems with Long-Term Service and Support providers.

  • Establish a presence within facilities, provide outreach and education about consumer rights, and maintain documentation on complaints and outcomes.

Job description

PURPOSE: Advocates on behalf of consumers receiving long-term care services and support. Establishes cooperative relationships with LTC providers and Managed Care plans monitoring the quality of care provided, educating clients and staff about the Resident's Bill of Rights, and advocating for these rights.

ESSENTIAL FUNCTIONS:

• Perform intake for complaints pertaining to the delivery of long-term care services and supports regardless of the consumers setting.

• Provide Outreach to consumers and sponsors regarding the Long-term Care Ombudsman Program, provisions of the MyCare Ohio Demonstration and            resident/consumer rights through public presentations, benefits counseling, and complaint handling.

• Provide ombudsman core services in a manner consistent with Federal and State requirements and local program procedures.

• Investigate and work to resolve problems with Long-Term Service and Support providers.

• Collect and maintain accurate documentation on complaints and outcomes and assist in providing systems-level analysis and recommendations.

• Establish a regular presence within facilities based on assigned territories or as needed.

• Perform Complaint Handling based on procedures established by the LTCOP to bring about person-centered care.

• Attend the SLTCOP sponsored training and continuing education events.

• Provide support to other Area Agency program committees and workgroups to benefit Ombudsman Program and consumers.

• Maintain strict confidentiality of consumer information according to Agency policy.

EXPERIENCES: At a minimum, Associates Degree in Human Services, Health Services, Social Services, or related field plus 2 years commensurate experience and/or education within emphasis in consumer advocacy or related experience.

SKILLS:

• Must attend 100 clock hours of professional development, 20 clock hours of orientation, an observation of a survey or inspection and pass the required            Ombudsman Specialist examination to become certified. Must complete 18 CEUs per program year.

• Good oral and written communication skills, interviewing skills and problem-solving skills.

• Knowledgeable in Microsoft Word and Excel.

• Ability to travel a multi-county service area and access private homes and facilities, which may not be readily accessible.

• Capacity for developing effective relationships and the ability to understand and empathize with the concerns of the consumer of long-term care services.

ATTRIBUTES:

• Possess cultural awareness and sensitivity.

• Be flexible.

• Demonstrate sound work ethics.

• Performs duties with respectful communications & behaviors.

• Takes responsibility for exhibiting behaviors that contribute to service excellence.

PHYSICAL REQUIREMENTS:

• Must be able to lift, carry push or pull a minimum of 50 pounds.

• Ability to use a keyboard and video display terminal to receive, retrieve and/or audit information and data

ACCESS TO PROTECTED HEALTH INFORMATION: E-mail, Protected Health Information (PHI) paper and Electronic PHI

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