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Local Microsoft Help Desk Jobs in Conroe, TX (NOW HIRING)

Eclaro

Service Desk Technician

Houston, TX · On-site

$19 - $20/hr

Required Qualifications: * 2+ years of experience in a Service Desk, Help Desk, or Desktop Support role. * Strong working knowledge of Microsoft Office / Microsoft 365. * Experience supporting ...

Eclaro

Service Desk Technician

Houston, TX

$19 - $20/hr

Required Qualifications: 2 years of experience in a Service Desk, Help Desk, or Desktop Support role. Strong working knowledge of Microsoft Office / Microsoft 365. Experience supporting Windows and ...

Enchanted Rock, LLC

Helpdesk Analyst

Houston, TX · On-site

$19.50 - $26.75/hr

... desk, or helpdesk environments. * Working knowledge of: * Microsoft 365 administration (basic to intermediate) * Windows OS, MacOS, iOS, and common business applications * Identity and access ...

Targa

Service Desk Support

Houston, TX

Maintain and expand knowledge of Microsoft technologies including Windows, Office 365, and cloud ... Minimum of 3+ years of related IT support or service desk experience. * Strong analytical ...

Targa Resources

Service Desk Support

Houston, TX · On-site

Maintain and expand knowledge of Microsoft technologies including Windows, Office 365, and cloud ... Minimum of 3+ years of related IT support or service desk experience. * Strong analytical ...

Targa

Service Desk Support

Houston, TX

Maintain and expand knowledge of Microsoft technologies including Windows, Office 365, and cloud ... Minimum of 3+ years of related IT support or service desk experience. * Strong analytical ...

nssco

IT Support Specialist

Houston, TX

... the help desk system. * Troubleshoot and resolve issues related to Windows, Microsoft Outlook ... Some local travel between company facilities is required.

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Local Microsoft Help Desk information

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$28

How much do local microsoft help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for local microsoft help desk in Conroe, TX is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Conroe, TX? The most popular types of Microsoft Help Desk jobs in Conroe, TX are:
What are popular job titles related to Local Microsoft Help Desk jobs in Conroe, TX? For Local Microsoft Help Desk jobs in Conroe, TX, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Conroe, TX look for? The top searched job categories for Local Microsoft Help Desk jobs in Conroe, TX are:
What cities near Conroe, TX are hiring for Local Microsoft Help Desk jobs? Cities near Conroe, TX with the most Local Microsoft Help Desk job openings:
Local Microsoft Help Desk jobs near you

Helpdesk Engineer II

New Charter Technologies LLC

Houston, TX

Full-time

Posted 20 days ago

Job description

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.

In this Helpdesk Engineer II role, you will use your technical and customer service skills to take care of our clients, while also learning and advancing quickly, playing a key role in our company's growth. You will answer incoming phone calls for our help desk and will resolve client requests.
This role offers a strong foundation for technical growth and hands-on experience that can propel your career forward. You will have the opportunity to participate in our structured career development program, with a clear path toward advancement to a Level III Systems Engineer role within the organization.

Required Qualifications:

  • 3-4+ years of progressive experience in a help desk, technical support, or IT service desk role (MSP or multi-client environment preferred).

  • Strong foundational knowledge of Windows 10/11 operating systems, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), and common desktop applications.

  • Basic understanding of networking concepts, including IP addressing, DNS, DHCP, and VPN connectivity.

  • Familiarity with remote support tools such as ConnectWise Control, LogMeIn, Datto or similar platforms.

  • Experience with ticketing systems (e.g., ConnectWise Manage, Zendesk, Freshdesk, or ServiceNow) and ability to document issues clearly and thoroughly.

  • Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.

  • Strong customer service orientation with a calm, patient, and professional demeanor under pressure.

  • Ability to prioritize and manage multiple tasks in a fast-paced environment whilemaintainingattention to detail.

  • Willingness to learn and grow, with a proactive attitude towardacquiringnew technical skills and certifications.

  • Experience installing, troubleshooting, andmaintainingperipherals (scanners, fax machines, printers, etc.)

  • Experience troubleshooting standard hardware issues and running diagnostics

  • Demonstrated experience following standard IT Security practices

  • An understanding of howa small changecanimpactthe bigger picture of a technology network

  • A passion for developing hard and soft skills and career advancement

Preferred Qualifications

  • CompTIA A+, Network+, or ITIL Foundationcertification (or willingness to obtain within 6 months of hire).

  • Experience with Active Directory(user account creation, password resets, group membership).

  • Exposure to cloud platformssuch as Microsoft Azure or Google Workspace.

  • Basic scripting or automation knowledge(e.g., PowerShell, batch files) is a plus.

  • Familiarity with cybersecurity best practices, including phishing awareness and endpoint protection tools.

Who We are:

At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!Learn more here:Why New Charter.

New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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