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Loan Modification Negotiator Jobs (NOW HIRING)

This position submits loan modification workups and reviews appeal requests for loans where loss mitigation has been denied. This position will also be responsible for preparing loans for foreclosure ...

Loan Workout Specialist

Clinton, NJ · On-site

$83K - $107K/yr

The role primarily requires strong analytical, negotiation, and project management skills, along ... Develop and recommend loan modification, forbearance, restructuring, or liquidating strategies.

Loan Workout Specialist

Clinton, NJ · On-site

$83K - $107K/yr

The role primarily requires strong analytical, negotiation, and project management skills, along ... Develop and recommend loan modification, forbearance, restructuring, or liquidating strategies.

The role primarily requires strong analytical, negotiation, and project management skills, along ... Develop and recommend loan modification, forbearance, restructuring, or liquidating strategies.

Collections Specialist

Houston, TX · On-site

$17 - $22.75/hr

Knowledge ofloan modification proceduresandIntegrated Loan Servicing (ILS)systems is preferred * Bilingual fluencyinEnglish and Spanishisrequired

This position submits loan modification workups and reviews appeal requests for loans where loss mitigation has been denied. This position will also be responsible for preparing loans for foreclosure ...

... a loan modification. Investigate all available sources of credit and financial information including reporting services, credit bureaus, and other companies for trade references. Understand the ...

... a loan modification. Investigate all available sources of credit and financial information including reporting services, credit bureaus, and other companies for trade references. Understand the ...

... a loan modification. Investigate all available sources of credit and financial information including reporting services, credit bureaus, and other companies for trade references. Understand the ...

... a loan modification. Investigate all available sources of credit and financial information including reporting services, credit bureaus, and other companies for trade references. Understand the ...

... a loan modification. Investigate all available sources of credit and financial information including reporting services, credit bureaus, and other companies for trade references. Understand the ...

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Loan Modification Negotiator information

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$8

$38

$70

How much do loan modification negotiator jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for loan modification negotiator in the United States is $38.10, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $45.19 per hour, depending on experience, location, and employer.

What are loan modification negotiators?

Loan modification negotiators are professionals who work with borrowers and lenders to restructure existing loan terms, typically to help homeowners avoid foreclosure. They negotiate changes such as lower interest rates, extended loan periods, or reduced monthly payments to make the loan more affordable for the borrower. These negotiators assess the borrower's financial situation, prepare required documentation, and act as intermediaries to facilitate agreements that benefit both parties. Their goal is to find a mutually acceptable solution that keeps the borrower in their home while ensuring the lender recoups their investment.

Can you negotiate a loan modification?

A Loan Modification Negotiator is a professional who works with lenders and borrowers to negotiate changes to loan terms, such as interest rates or repayment schedules. They use negotiation skills and financial analysis to help clients achieve more manageable loan conditions, often requiring knowledge of mortgage laws and lender policies.

How much does a loan officer make on a $500,000 loan?

A loan modification negotiator or loan officer typically earns a commission or fee based on the loan amount, often around 0.5% to 1% of the loan value. For a $500,000 loan, this could translate to $2,500 to $5,000 in fees or commissions, depending on the company's compensation structure and the specific role involved.

Is it hard to become a loan processor?

Becoming a loan processor typically requires a high school diploma or equivalent, with some employers preferring post-secondary education or experience in banking or finance. The role involves strong organizational skills, attention to detail, and familiarity with loan processing software; training is often provided on the job. Overall, it is a role accessible to those with basic financial knowledge and good communication skills.

Can you get a job as a negotiator?

A loan modification negotiator is a professional who works with lenders and borrowers to modify loan terms and prevent foreclosure. To become one, relevant skills include communication, negotiation, and knowledge of mortgage laws, often supported by certifications or training. Job opportunities typically require experience in finance, real estate, or customer service, and may involve working in an office or remotely.

What are some common challenges faced by Loan Modification Negotiators, and how can they be effectively managed?

Loan Modification Negotiators frequently encounter challenges such as navigating complex borrower financial situations, managing tight deadlines, and communicating between borrowers and lenders with differing priorities. To manage these effectively, strong organizational skills, attention to detail, and clear, empathetic communication are essential. Building a thorough understanding of loan products and modification programs also helps negotiators advocate for workable solutions, ensuring a smoother process for all parties involved.

What are the key skills and qualifications needed to thrive as a Loan Modification Negotiator, and why are they important?

To thrive as a Loan Modification Negotiator, you need a solid understanding of mortgage lending, loan workout processes, and relevant financial regulations, often supported by experience in banking or real estate. Proficiency with loan servicing platforms, document management systems, and sometimes certification in mortgage or credit counseling are commonly required. Strong negotiation, problem-solving, and interpersonal communication skills help you effectively mediate solutions between lenders and borrowers. These competencies ensure successful resolution of delinquent loans, minimize financial losses, and support homeowners through challenging circumstances.

What is the difference between Loan Modification Negotiator vs Loan Processor?

AspectLoan Modification NegotiatorLoan Processor
CredentialsTypically requires knowledge of mortgage laws, negotiation skills, and sometimes licensingRequires understanding of loan documents, credit analysis, and documentation skills
Work EnvironmentMostly office-based, interacting with clients and lendersOffice setting, reviewing and verifying loan documents
Employer & IndustryMortgage companies, banks, loan modification firmsBanks, credit unions, mortgage lenders
Search & Comparison IntentUnderstanding roles in mortgage modification and negotiationLoan processing procedures and responsibilities

The Loan Modification Negotiator focuses on negotiating terms to modify existing loans, often requiring negotiation skills and mortgage knowledge. In contrast, a Loan Processor handles the paperwork and documentation needed to approve loans. Both roles are essential in the mortgage industry but serve different functions in the loan lifecycle.

More about Loan Modification Negotiator jobs
What states have the most Loan Modification Negotiator jobs? States with the most job openings for Loan Modification Negotiator jobs include:
What job categories do people searching Loan Modification Negotiator jobs look for? The top searched job categories for Loan Modification Negotiator jobs are:
Infographic showing various Loan Modification Negotiator job openings in the United States as of June 2026, with employment types broken down into 8% As Needed, 6% Full Time, 85% Part Time, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $79,243 per year, or $38.1 per hour.
Loan Workout Specialist - Lenexa, Kansas

Loan Workout Specialist - Lenexa, Kansas

CommunityAmerica Credit Union

Lenexa, KS • On-site

Full-time

Posted 14 days ago


CommunityAmerica Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Summary

The Loan Workout Specialist provides loan workout options to members who risk repossession, foreclosure, or charge-off due to financial hardships by managing their loss mitigation requests.  Work directly with members to explain the loan modification process, taking applications, and provide repayment solutions; ensuring that loss mitigation requests, including but not limited to short sales, workout loans, short-term modifications, and debt management proposals, are handled in a timely manner.  In addition, the Loan Workout Specialist will work with debt management companies, attorneys and real estate agents based on the type of loss mitigation request.

Role Hours:

  • Monday-Friday from11am-8pm CT
Duties & Responsibilities
  • Correspond directly with members to identify hardships and reasons for non-payment on credit union loans.
  • Utilize knowledge and experience to determine suitability of workout plans for members experiencing financial hardships. Evaluate temporary or permanent loss mitigation programs such as, but not limited to account re-ages, loan extensions, repayment plans, forbearance agreements, loan workouts/modifications, and short sales.
  • Identify, maintain, track, and log requested documentation from members for loss mitigation review.
  • Perform financial analysis, evaluate collateral value, and determine overall risk to mitigate losses.
  • Work with members who are experiencing temporary hardships, utilizing credit union emergency/disaster assistance programs, such as the Endurance Plan.
  • Negotiate and close short sales, communicating directly with members, attorneys and/or real estate agents; understanding residential real estate contracts, addendums, and effectively negotiate the short sale in the credit union's best interests.
  • Manage modification proposals received from non-profit-third-party debt management companies (i.e. consumer credit counseling), including analysis of the proposal within credit union agreement guidelines, corresponding with the agency the acceptance or denial of the proposal; processing modifications and follow-up on non-payment.
  • Obtain Financial Counseling Certification and provide financial counseling to members through the workout process.
  • Follow and apply state and federal laws in the review and processing of items.
  • Make sound decisions that consider credit union risk and member service.
  • Backup other duties within the department.
  • Promote honest and open communication throughout the credit union, demonstrating behaviors that are consistent with the credit union's values, philosophies, and leadership characteristics.
  • Work with other credit union departments to ensure the workflow or process is providing the best service to the members.
  • Other duties as assigned.
Requirements

Education and Experience Requirements:

  • Associate degree in business administration or two (2) years of experience in a financial institution in an operations/back office or teller position.
  • One (1) year Contact Center or Customer Service experience.

Required Knowledge, Skills and Abilities:

  • Extensive knowledge of financial institution operations processes.
  • Knowledge of standard loss mitigation requirements and programs.
  • Knowledge and ability to apply rules and regulations pertaining to direct responsibilities and other duties within the department.
  • Knowledge of credit union services and products.
  • Ability to communicate effectively in writing and verbally.
  • Ability to handle highly emotional chats and phone calls with professionalism and empathy while still adhering to the departments policies and guidelines.
  • Ability to resolve interpersonal conflict and miscommunications.
  • Knowledge of spreadsheet software and ability to use word processing software.
  • Must be able to be bonded.

Preferred Knowledge, Skills and Abilities:

  • Bachelor's degree preferred.
  • Extensive CommunityAmerica experience preferred.
Employment Type: FULL_TIME

What CommunityAmerica Credit Union employees say

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