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Loan Document Reviewer Jobs (NOW HIRING)

Carvana

Loan Document Specialist

Tempe, AZ · On-site

$24/hr

Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via ... Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program ...

Carvana

Loan Document Specialist

Tempe, AZ · On-site

$24/hr

Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via ... Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program ...

Wheatland Bank

Loan Documentation Specialist

Spokane, WA · On-site

$20.68 - $31.01/hr

... reviews, various loan collateral and type reporting as well as providing back up for the Loan QC Manager and Loan Document Drafting team. Employee will have extensive contact with Loan Officer and ...

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How much do loan document reviewer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for loan document reviewer in the United States is $34.31, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $47.36 per hour, depending on experience, location, and employer.

What does a loan document reviewer do?

A Loan Document Reviewer is responsible for examining and verifying loan documents to ensure they are accurate, complete, and comply with regulatory and company guidelines. They check for missing or incorrect information, confirm that all signatures and necessary paperwork are present, and make sure the documentation meets underwriting and legal standards. This role helps protect lenders from potential risks by identifying discrepancies and ensuring each loan file is ready for approval and funding.

What are the key skills and qualifications needed to thrive as a loan document reviewer?

To thrive as a Loan Document Reviewer, you need strong attention to detail, knowledge of loan documentation, and familiarity with industry regulations, typically supported by a background in finance, banking, or a related field. Proficiency with loan origination systems, document management software, and sometimes certifications in mortgage or banking compliance are commonly required. Exceptional organizational skills, analytical thinking, and effective communication help you identify discrepancies and interact with team members or clients. These skills ensure accuracy, regulatory compliance, and efficient loan processing, which are critical for minimizing risk and maintaining trust in financial transactions.

What are some common challenges faced by loan document reviewers, and how can they be effectively managed?

Loan Document Reviewers often encounter challenges such as tight deadlines, high volumes of documentation, and the need to ensure complete accuracy in compliance with regulatory standards. Managing these challenges effectively requires strong organizational skills, attention to detail, and the ability to prioritize tasks efficiently. Regular communication with loan officers and underwriters helps clarify any ambiguities and ensures a smooth workflow. Staying updated on regulatory changes and utilizing document management software can also significantly enhance efficiency and reduce errors.
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Loan Document Reviewer jobs near you
Infographic showing various Loan Document Reviewer job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $71,374 per year, or $34.3 per hour.

Loan Document Specialist

Carvana

Tempe, AZ • On-site

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Carvana rating

7.0

Company rating: 7.0 out of 10

Based on 279 frontline employees who took The Breakroom Quiz

144th of 734 rated retailers

Job description

Customer Care Advocate
Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As the voice of Carvana, you'll be revolutionizing the car-buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable.
Why join Customer Care?
Your Launchpad to a Carvana Career: We believe in a "Careers Not Jobs" philosophy. Customer Care is our ultimate training ground-strong performance opens the door to frequent pay increases and exclusive internal opportunities across Leadership, Strategy & Analytics, AI Support, Product, and People Operations. 90% of our leaders were promoted from within - and we can't wait to see where this opportunity takes you!
The Human Touch, Powered by AI: We are integrating AI into everything we do. You will work alongside an AI co-pilot that handles the administrative busywork (like drafting call notes and summarizing previous cases). By letting AI do the heavy lifting, you can focus entirely on what matters most: building genuine human connections.
Fast-Track Your Earnings!
Your compensation grows as quickly as your skills do. We start this role at a competitive $20/hr, but by consistently hitting your performance goals, your pay scales up fast:
  • Day 1 (starting pay): $20/hr
  • Month 4: $21/hr
  • Month 6: $22/hr
  • Ongoing: After 6 months, you unlock our "Careers Not Jobs" program, making you eligible for an additional $0.50 increase every 90 days.

Stay on track, and you'll be earning $24+/hr by your one-year work anniversary!
About the Role:
This is a full-time, hourly role with an assigned schedule (typically 38-45 hours per week). The role includes regular weekend and potential holiday shifts, along with overtime opportunities based on business needs.
In this role, you will:
  • Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls).
  • Adapt and thrive in a fast-paced environment where new products and innovations keep us ahead of the competition. Staying current with evolving technology and product updates is a core part of the day-to-day
  • Problem-solve with a purpose, using your critical thinking skills alongside AI technology to actively listen to customer needs and find effective solutions in real-time.
  • Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja.
  • Delivering high-quality interactions worthy of our moms is non-negotiable. Our always-on AI coach supports every customer interaction with real-time feedback and coaching, helping you continuously improve your professional communication.
  • Other duties as assigned.
What You Bring:
  • Experience: A Bachelor's degree OR 2+ years of customer service experience in a fast-paced or high-volume environment. High school diploma or GED required.
  • Tech-savviness: Ability to navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively.
  • Resilience & Critical Thinking: You have a high capacity for learning, can adapt quickly to rapid change, and make thoughtful, caring decisions that support customers throughout their car-buying journey.
  • You enjoy servicing customers over the phone, and have a strong attention to detail while handling casework.
  • Ability to read, write, speak, and understand English

Investing in You: Benefits & Perks
At Carvana, we know when our people thrive, we all win. That's why we've built a Total Rewards package that goes beyond the basics-designed to support your growth, your well-being, and your success every step of the way.
Financial Well-being:
  • Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program for those who already have one
  • 401(k) retirement plan with Carvana matching contributions
  • Opportunity for overtime based on business need
  • Employee Stock Purchase Plan and Carvana Shares annual grant program, allowing you to become a Carvana shareholder

Health & Wellness:
  • 100% company-paid healthcare premiums for comprehensive medical coverage
  • Dental and vision benefits to care for your overall health
  • Wellness programs focused on supporting your mental, physical, and financial health
  • Pet care savings program because we know your furry friends are family too!

Work-Life Balance:
  • Generous paid time off starting with 13 days in your first year, increasing to 20 days in year two and beyond
  • 9 company-paid holidays, including your birthday, because we celebrate you!

And more!
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

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About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011

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