Loading Dock Manager Jobs in Channahon, IL (NOW HIRING)

Job Title: Directorof Campus Partnerships and Auxiliary Services
Department: Housekeeping and Event Services
Reports to:  VicePresident of Administration, Finance and Chief Financial Office

Status: Full-Time, Benefit Eligible                                                                                             

 Location: Lisle Campus (Required presence on site/ No relocation packageoffered)

 Rate:  64,400 - 69,800 and bonus-eligible

 Position Summary: The Director of Campus Partnershipsand AuxiliaryServices is responsible for developing, marketing, and managing theuniversity's portfolio of rentable facilities and services to externalorganizations. This position serves as the primary business development leaderfor use of campus spaces, driving revenue growth through strategicpartnerships, event sales, conferences, camps, meetings, weddings, corporateengagements, and community programs.

The Director serves as the University's chief businessdevelopment officer for externally generated campus revenue. The position isresponsible for maximizing utilization of University facilities, developingstrategic partnerships, creating entrepreneurial opportunities, and generatingsustainable non-tuition revenue consistent with the University's mission andstrategic priorities. The Director will identify new revenueopportunities, cultivate relationships with external clients, negotiateagreements, oversee event execution, and collaborate across campus departmentsto ensure high-quality customer experiences while supporting the University'smission and priorities.  As a revenue-generating role, this position is bonus-eligible.
The Director will also provide leadership and operationaloversight for Campus Services, including the Mailroom, Campus Store, and LoadingDock, ensuring efficient, customer-focused services that support theUniversity's daily operations and enhance the campus experience for students,faculty, staff, and guests.
Essential JobResponsibilities:      
1. Revenue Generation & Business Development

• Develop and execute a comprehensive strategy to increase annual unrestricted revenue through strategic utilization of university facilities, services, partnerships, and auxiliary enterprises.  
• Identify, evaluate, and launch new auxiliary business ventures with corporations, associations, government agencies and municipalities, religious and nonprofit organizations, athletic organizations, conference planners, and community groups that create sustainable non-tuition revenue for the University.
• Establish annual revenue goals and performance metrics.
• Create pricing strategies and rental packages that maximize facility utilization and profitability.
• Build and maintain a robust pipeline of prospective clients and partners.

 2.  Sales & Client Relationship Management

• Serve as the primary point of contact for external organizations seeking to utilize university facilities. May require on-site presence during hosted events.
• Conduct facility tours, presentations, and proposal development.
• Negotiate contracts, rental agreements, and service packages.
• Develop long-term partnerships that generate recurring business.

3.  Event & Facility Management

• Coordinate with campus departments including Facilities, Housekeeping, Campus Safety, Athletics, Housing, Dining, Information Technology, and Academic Affairs to support external events.
• Ensure successful planning and execution of conferences, meetings, camps, special events, and other external programs.
• Manage scheduling and utilization of rentable facilities, including meeting rooms, conference centers, residence halls, performance spaces, and outdoor venues.
• Serve as the primary point of contact and system administrator of 25Live (scheduling software).
• Oversee event logistics and ensure compliance with university policies.

4.  Campus Services

• Provide leadership and operational oversight for the University's Mailroom, Campus Store and Loading Dock - ensuring efficient, customer-focused operations for students, faculty, staff, and visitors.
• Mailroom: Oversee daily mailroom operations, including receipt, sorting, processing, distribution, and shipment of incoming and outgoing mail and packages.
• Coordinate package tracking, notification, and customer pickup processes. Monitor postage expenses and recommend cost-effective mailing and shipping practices.
• Campus Store: Oversee operations of the Campus Store, ensuring high levels of customer service and operational efficiency. Manage inventory, purchasing, merchandising, receiving, and stock control of university merchandise. Coordinate with vendors and campus departments to maintain appropriate inventory levels and product offerings. Monitor sales performance and recommend strategies to improve customer experience and revenue generation.
• Loading Dock: Manage loading dock operations, including scheduling deliveries and coordinating receiving and distribution of materials. Ensure compliance with university safety standards and receiving procedures. Maintain accurate documentation. 

5. Marketing &Promotion

• Develop customer acquisition and marketing strategies, generating leads to promote campus facilities and services.
• Collaborate with Marketing and Communications to create promotional materials, digital content, and advertising campaigns.
• Represent the University at industry conferences, trade shows, and networking events.
• Analyze market trends and competitor offerings to identify opportunities for growth.
  

6. Financial Management

• Develop annual sales plans, budgets, forecasts, and revenue projections[JF1] .  Analyze metrics by event type.
• Monitor financial performance and prepare regular reports for leadership.
• Track key performance indicators including occupancy rates, event volume, client retention, and revenue growth.
• Recommend investments and operational improvements that enhance revenue potential.

7. StrategicLeadership

• Develop short and long-term plans for expanding external engagement and facility utilization.
• Evaluate new business models, partnerships, and revenue streams.
• Ensure alignment between external event activity and institutional priorities.

• Promote a culture of customer service, innovation, and continuous improvement.