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Lms Director Jobs in Michigan (NOW HIRING)

700 Credit

LMS Onboarding Specialist

Southfield, MI · On-site

Description: LMS Onboarding Specialist - About 700Credit 700Credit is the industry leader in ... Direct and perform follow up as necessary to complete projects and elicit customer satisfaction.

FastTek

Sr. Project Coordinator

Warren, MI · On-site

The LMS Operations and Data Strategist supports Learning globally by leading learning operations ... without direct authority. Adaptability: * Adapts to changing priorities, manages competing ...

Alliance Mobile

Director of Training & Development

Troy, MI · On-site

$75K - $85K/yr

Director of Training and Development Position Summary The Director of Training and Development is ... Oversee the implementation and maintenance of learning management systems (LMS), training databases ...

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Lms Director information

What does an LMS Director do?

An LMS Director oversees the management and strategy of a Learning Management System (LMS) within an organization. They are responsible for ensuring the LMS meets the educational or training needs of users, coordinating with stakeholders to implement new features, and maintaining system functionality and security. Additionally, LMS Directors often lead teams, analyze usage data, and provide support to both instructors and learners. Their role is crucial in optimizing digital learning experiences and aligning the LMS with organizational goals.

What are the key skills and qualifications needed to thrive as an LMS Director?

To thrive as an LMS Director, you need expertise in instructional design, e-learning technologies, project management, and a relevant degree such as education technology or computer science. Familiarity with leading Learning Management Systems (e.g., Moodle, Blackboard, Canvas), SCORM compliance, and certifications in project management or instructional design are often required. Strong leadership, problem-solving abilities, and excellent communication skills help in managing teams and collaborating with stakeholders. These competencies are crucial for ensuring an effective, user-friendly LMS that meets organizational learning goals and supports continuous improvement.

How does an LMS Director typically collaborate with other departments to ensure successful implementation and ongoing management of a learning management system?

An LMS Director frequently works cross-functionally with IT, Human Resources, instructional designers, and subject matter experts to ensure the learning management system aligns with organizational goals. They facilitate regular meetings to gather feedback, address technical or content-related challenges, and ensure seamless integration with existing systems. Effective communication and project management skills are essential, as the role often requires balancing diverse departmental needs and driving consensus on system updates and training initiatives.

What is the difference between Lms Director vs Learning & Development Manager?

AspectLms DirectorLearning & Development Manager
CredentialsTypically requires a bachelor’s or master’s in education, instructional design, or related field; certifications in LMS platforms are commonUsually holds a bachelor’s degree in HR, education, or related field; certifications in training or LMS are beneficial
Work EnvironmentOversees LMS systems across organizations, often in corporate, educational, or healthcare sectorsFocuses on designing and implementing training programs within organizations, often in corporate or institutional settings
Employer & Industry UsageUsed in organizations with extensive e-learning needs, including universities, corporations, and healthcare providersCommon in HR departments, corporate training teams, and educational institutions

The Lms Director typically manages the overall LMS strategy and infrastructure, while the Learning & Development Manager focuses on creating and delivering training programs. Both roles require knowledge of LMS platforms but differ in scope and responsibilities.

What are the most commonly searched types of Lms jobs in Michigan?

The most popular types of Lms jobs in Michigan are:

What are popular job titles related to Lms Director jobs in Michigan?

For Lms Director jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Lms Director jobs in Michigan look for?

The top searched job categories for Lms Director jobs in Michigan are:

What cities in Michigan are hiring for Lms Director jobs?

Cities in Michigan with the most Lms Director job openings:

Lms Director jobs near you

LMS Onboarding Specialist

700 Credit

Southfield, MI • On-site

Full-time

Posted 13 days ago

Job description

Description:

LMS Onboarding Specialist – JOB DESCRIPTION 


About 700Credit 

700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. 700Credit offers an excellent compensation/benefit package.


Summary

700Credit is looking for a reliable Learning Management System (LMS) Onboarding Specialist to join the team at our headquarters in Southfield, MI. This person will support the training and success of clients on our LMS platform, and manage the migration of dealers to our platform or partner platform. The ideal candidate should have strong client relationship skills, effective communication abilities, and comfort working in a fast-paced, client service environment.


Responsibilities

  • Guide clients through process improvement: Provide guidance and support on business process improvement and best practices during LMS training and migration to ensure high success and client adoption of the software.
  • Follow migration standards and documentation: Adhere to installation standards, project plans, and related documentation to ensure a high level of success during setup and training.
  • Handle LMS support cases: Manage LMS support related cases as they arise.
  • Handle Adverse Action inquiries: Address Adverse Action letter inquiries from dealer clients' consumers and assist with credit disputes as needed.
  • Coordinate across teams: Exchange routine information with setup, implementation, support, and customer success teams, including priorities, timelines, and issues as they arise.
  • Track client communications: Record all communications with clients for accurate reference and reporting.
  • Drive project completion and satisfaction: Direct and perform follow up as necessary to complete projects and elicit customer satisfaction.
  • Surface referral opportunities: Identify and surface referral opportunities for compliance solutions during dealer interactions.
  • Support team collaboration: Contribute as a positive team member by supporting colleagues in a productive and constructive manner.
  • Manage client migrations end-to-end: Own the migration of existing clients from beginning to end, partnering with management and the broader team to determine client needs.
  • Serve as primary client contact: Act as the main point of contact for clients throughout the migration process.
  • Manage escalations and internal communication: Act as an escalation point for client concerns and facilitate internal communications as needed during the training and migration process.
Requirements:

Required Skills and Experience

  • Experience working in a client service environment strongly preferred, but not required 
  • Strong client relationship skills with the ability to manage multiple demands effectively 
  • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards 
  • Strong organizational skills with attention to detail
  • Excellent phone etiquette and customer service abilities 
  • Bachelor's degree preferred, or equivalent professional experience 
  • Working knowledge of dealership processes and the ability to support best practices around LMS migration and implementation preferred
  • Ability to work independently and as part of a team

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