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Live Operations Manager Jobs in Kentucky (NOW HIRING)

Arb Interactive, Inc

$140 - $190/hr

Role Overview As the Director of Live Operations, you own the vision, strategy, and operational ... Manage, coach, and grow the live ops team (Leads/Managers), including performance management and ...

Michelin

Area Operations Manager

Louisville, KY · On-site

Area Operations Manager Build a Career That Matters with One of the World's Most Respected ... If respect for people, teamwork and trust are some values you live by you should consider joining ...

Michelin

Area Operations Manager

Louisville, KY

Area Operations Manager Build a Career That Matters with One of the World's Most Respected ... If respect for people, teamwork and trust are some values you live by you should consider joining ...

Wellpath / Correct Care Solutions

$125 - $145/hr

... to live our mantra to "Always Do The Right Thing!", and to collectively do our part to heal the ... How you make a difference The Area Operations Manager provides operational and administrative ...

CLEAR

Assistant Operations Manager (CVG)

Hebron, KY · On-site

$25.50/hr

The Assistant Operations Manager will be a part of our airport leadership team, reporting to the ... live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR ...

CLEAR

Assistant Operations Manager (CVG)

Hebron, KY

$25.50/hr

The Assistant Operations Manager will be a part of our airport leadership team, reporting to the ... way people live, work, and travel. Whether its at the airport, stadium, or right on your phone ...

Verisma

$110 - $150/hr

Senior Client Operations ManagerSummary of Position The Senior Manager, Client Operations is a ... Live by and promote Verisma's Core Values Minimum Qualifications * High school diploma, required;

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All JobsLive Operations JobsLive Operations Manager JobsLive Operations Manager Jobs in Kentucky

Live Operations Manager information

See Kentucky salary details

$26.9K

$55.1K

$102.9K

How much do live operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for live operations manager in Kentucky is $55,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $67,300.00 per year, depending on experience, location, and employer.

What does a live operations manager do?

A Live Operations Manager is responsible for overseeing and optimizing the ongoing performance and user experience of a live product or service, such as an online game, app, or digital platform. Their duties often include monitoring real-time data, managing in-game events or content updates, responding to user feedback, and collaborating with development, marketing, and customer support teams. The goal is to ensure the product runs smoothly, remains engaging, and meets business objectives. Live Operations Managers play a crucial role in retaining users and driving revenue through continuous improvement and timely interventions.

What are the key skills and qualifications needed to thrive as a live operations manager?

To thrive as a Live Operations Manager, you need strong analytical skills, project management experience, and a background in business or computer science. Familiarity with real-time monitoring tools, incident management systems, and platforms like Jira or Tableau is often required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills in this role. These qualities are crucial for ensuring smooth live service delivery, quickly resolving issues, and maintaining a high-quality user experience.

What are some common challenges faced by live operations managers, and how can candidates prepare to address them?

Live Operations Managers often face the challenge of balancing real-time issue resolution with longer-term process improvements. They must respond quickly to unexpected incidents, manage cross-functional communication under pressure, and ensure service levels are consistently met. To prepare, candidates should develop strong crisis management skills, stay updated on best practices in incident response, and build effective relationships with both technical and non-technical teams. Proactive organization and the ability to remain calm under pressure are key to thriving in this dynamic role.

What is the difference between Live Operations Manager vs Live Event Coordinator?

AspectLive Operations ManagerLive Event Coordinator
Required CredentialsExperience in operations, project management, and industry-specific knowledgeEvent planning experience, organizational skills, and sometimes certifications in event management
Work EnvironmentCorporate or gaming industry settings, overseeing live events and operationsEvent venues, conferences, or festivals, managing event logistics
Employer & Industry UsageTech companies, gaming firms, live broadcastingEvent planning companies, corporate event teams, entertainment industry
Search & Comparison IntentUnderstanding operational roles in live settingsPlanning and executing live events

The Live Operations Manager focuses on overseeing the entire live operations process, ensuring smooth execution and managing teams. In contrast, the Live Event Coordinator handles the logistics and coordination of specific events. Both roles require organizational skills, but the Operations Manager typically has broader responsibilities across multiple events or platforms.

What is a live operations manager job description?

A live operations manager oversees the real-time functioning of digital platforms, games, or live services, ensuring smooth user experiences and resolving issues promptly. They coordinate cross-functional teams, monitor performance metrics, and implement updates or fixes using tools like analytics software and communication platforms. Strong problem-solving, communication skills, and knowledge of operational processes are essential for this role.

What are popular job titles related to Live Operations Manager jobs in Kentucky?

For Live Operations Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Live Operations Manager jobs in Kentucky look for?

The top searched job categories for Live Operations Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Live Operations Manager jobs?

Cities in Kentucky with the most Live Operations Manager job openings:

Live Operations Manager jobs near you
Infographic showing various Live Operations Manager job openings in Kentucky as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 7% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,113 per year, or $26.5 per hour.

Director of Live Operations

Arb Interactive, Inc

On-site

$140 - $190/hr

Other

Posted 8 days ago

Job description

We are ARB Interactive, the team behind Modo Casino, one of the top Social+ platforms in the US. Founded in 2022, we've grown to nearly 200 team members and were named one of LinkedIn's 2025 Top 50 Startups in the United States. We move fast, think big, and love bold ideas that push boundaries (and buttons). From new rewards to fresh game mechanics, every challenge is a chance to innovate and have fun doing it. Our culture is collaborative, curious, and full of laughter because great ideas grow best between coffee, code, and a few epic high-fives.

Role Overview

As the Director of Live Operations, you own the vision, strategy, and operational leadership of our live operations function. You’ll set the roadmap for events, promotions, and player engagement initiatives that drive retention and monetization across the platform, and lead the team responsible for executing that roadmap day-to-day. You will bring deep gaming or mobile gaming experience, a strong point of view on what great live ops looks like at scale, and the leadership skills to build and develop a high-performing team. You'll report to the VP of Retention and be a key strategic partner across Product, Marketing, Commercial Insights, and Engineering.

Core ResponsibilitiesStrategy & Vision
  • Define the live ops strategic roadmap including event cadence, engagement mechanics, and monetization approach, aligned to company retention and revenue goals
  • Bring an informed point of view on live ops best practices from gaming/mobile gaming, and evolve our playbook accordingly
  • Set and own KPI targets for engagement, retention, and event-driven revenue; report progress to VP of Retention and broader leadership
  • Identify new opportunities (event types, mechanics, personalization) ahead of competitors
  • Work cross-functionally with Product and Data teams to ensure we stay ahead of the competitive landscape, and to track the performance of each tool and event
Team Leadership
  • Manage, coach, and grow the live ops team (Leads/Managers), including performance management and career development
  • Build scalable processes, documentation, and tools so the team can execute reliably as scope grows
  • Hire and structure the team appropriately as the function scales
Execution Oversight
  • Ensure flawless execution of the events calendar, including tournaments, promotions, and seasonal content through the team you lead
  • Own escalation and resolution of major operational issues in real time
  • Review and approve event/promotion plans before launch
Revenue & Player Engagement
  • Partner with Commercial Insights to optimize promotion economics and ROI
  • Partner with CRM/Marketing on reactivation, loyalty, and lifecycle campaigns
  • Balance monetization design against player experience and long-term retention health
Cross-Functional Leadership
  • Represent live ops in cross-functional and leadership planning (Product, Engineering, Marketing, VIP, Commercial Insights)
  • Negotiate resourcing and prioritization with other department heads
  • Partner with Platform/Engineering on the technical roadmap needed to support new live ops capabilities
QualificationsRequired
  • 6+ years in live operations, with at least 2+ years in a people-management or leadership role
  • Proven track record building/owning a live ops roadmap in gaming or mobile gaming (social casino experience a strong plus)
  • Demonstrated ability to lead and develop a team
  • Strong analytical rigor - comfortable owning KPIs and defending strategy with data
  • Experience partnering with Product, Marketing, and Analytics/Commercial teams at a strategic level
Preferred
  • Experience specifically in social casino or social gaming products
  • Deep understanding of virtual economies, player psychology, and monetization mechanics
  • Experience scaling a live ops function/team from a smaller footprint
  • Bachelor's degree in Business, Marketing, or related

ARB Interactive uses AI-assisted tools as part of our recruitment process, including skills matching, assessments, and interview note-taking. These tools help our talent team work efficiently and provide a consistent experience across candidates. All hiring decisions are made by our human recruitment and hiring team — AI tools assist, but do not determine, outcomes. Candidate information processed through these tools is handled in accordance with our Privacy Policy. If you have questions about our process or wish to request an accommodation, please contact recruiting@arbinteractive.com.

Diversity Commitment: We are focused on building a diverse and inclusive team. We welcome people of all backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Important Security Notice: Our recruitment team will only contact candidates through official channels using @arbinteractive.com email addresses and via our recruiting platform, Ashby. If you find a position on a third party careers page (LinkedIn, Indeed, etc.), the job posting will redirect you to our careers page https://jobs.ashbyhq.com/arb-interactive to begin your application. We will never request payment, banking information, or personal identification details during the application process.

If you're ever uncertain about the legitimacy of communication claiming to be from our company, please forward it to recruiting@arbinteractive.com for verification before responding or clicking any links.

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