Bachelor's degree in Computer Science, Information Systems, or a related technical field or ... Proficiency with bug tracking and support platforms (e.g., Azure DevOps, HubSpot CRM, or similar)
Bachelor's degree in Computer Science, Information Systems, or a related technical field or ... Proficiency with bug tracking and support platforms (e.g., Azure DevOps, HubSpot CRM, or similar)
Software Support Engineer
Calabasas, CA · On-site
$80K - $1M/yr
Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences ... We're also proud to partner with some of the most iconic teams and venues in sports and ...
Quick apply
Software Support Engineer
Calabasas, CA · On-site
$80K - $1M/yr
Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences ... We're also proud to partner with some of the most iconic teams and venues in sports and ...
Vehicle Support Engineer
San Francisco, CA · On-site
$98.25/hr
The Role As a Vehicle Support Engineer , you'll sit at the critical intersection of live fleet ... This is a Tier 2 escalation role for engineers who thrive in imperfect systems. Diagnostics are ...
Quick apply
Vehicle Support Engineer
San Francisco, CA · On-site
$98.25/hr
The Role As a Vehicle Support Engineer , you'll sit at the critical intersection of live fleet ... This is a Tier 2 escalation role for engineers who thrive in imperfect systems. Diagnostics are ...
The Role As a Vehicle Support Engineer , you'll sit at the critical intersection of live fleet ... This is a Tier 2 escalation role for engineers who thrive in imperfect systems. Diagnostics are ...
The Role As a Vehicle Support Engineer , you'll sit at the critical intersection of live fleet ... This is a Tier 2 escalation role for engineers who thrive in imperfect systems. Diagnostics are ...
Support Engineer
San Francisco, CA · On-site
$120K - $160K/yr
The Role As Fable's first Support Engineer, you will own the end-to-end technical support ... Experience in early-stage (Seed-Series C) or high-growth environments. Comfortable building ...
Support Engineer
San Francisco, CA · On-site
$120K - $160K/yr
The Role As Fable's first Support Engineer, you will own the end-to-end technical support ... Experience in early-stage (Seed-Series C) or high-growth environments. Comfortable building ...
Fleet Support Engineer
San Diego, CA · On-site
... in support of Project objectives. The candidate will leverage engineering knowledge to support Live, Virtual, and Constructive (LVC) operations across Fleet Experimentation (FLEX), Fleet Reps and ...
Fleet Support Engineer
San Diego, CA · On-site
... in support of Project objectives. The candidate will leverage engineering knowledge to support Live, Virtual, and Constructive (LVC) operations across Fleet Experimentation (FLEX), Fleet Reps and ...
Support Engineer
San Francisco, CA · On-site +1
Zuma has raised over $17M in funding to date and has support from world-renowned investors ... The Role As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team ...
Support Engineer
San Francisco, CA · On-site +1
Zuma has raised over $17M in funding to date and has support from world-renowned investors ... The Role As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team ...
Support Engineer
San Francisco, CA · Remote
Zuma has raised over $17M in funding to date and has support from world-renowned investors ... The Role As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team ...
Support Engineer
San Francisco, CA · Remote
Zuma has raised over $17M in funding to date and has support from world-renowned investors ... The Role As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team ...
Fleet Support Engineer
San Diego, CA · On-site
... in support of Project objectives. The candidate will leverage engineering knowledge to support Live, Virtual, and Constructive (LVC) operations across Fleet Experimentation (FLEX), Fleet Reps and ...
Fleet Support Engineer
San Diego, CA · On-site
... in support of Project objectives. The candidate will leverage engineering knowledge to support Live, Virtual, and Constructive (LVC) operations across Fleet Experimentation (FLEX), Fleet Reps and ...
Fleet Support Engineer
San Diego, CA · On-site
... in support of Project objectives. The candidate will leverage engineering knowledge to support Live, Virtual, and Constructive (LVC) operations across Fleet Experimentation (FLEX), Fleet Reps and ...
Fleet Support Engineer
San Diego, CA · On-site
... in support of Project objectives. The candidate will leverage engineering knowledge to support Live, Virtual, and Constructive (LVC) operations across Fleet Experimentation (FLEX), Fleet Reps and ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
Support Engineer
San Francisco, CA · On-site
$127K - $210K/yr
If you're a network engineer who thinks support is maintenance mode, think again ... This is where you'll work on some of the most complex and varied network designs in the industry ...
Support Engineer
San Francisco, CA · On-site
$127K - $210K/yr
If you're a network engineer who thinks support is maintenance mode, think again ... This is where you'll work on some of the most complex and varied network designs in the industry ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
Developer Support Engineer
San Francisco, CA · On-site
$81.60 - $114/hr
By connecting evals and observability in one workflow, Braintrust gives builders the visibility to ... a Support Engineer, Developer Success Engineer, Technical Account Manager, or similar technical ...
Developer Support Engineer
San Francisco, CA · On-site
$81.60 - $114/hr
By connecting evals and observability in one workflow, Braintrust gives builders the visibility to ... a Support Engineer, Developer Success Engineer, Technical Account Manager, or similar technical ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the ...
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Other
Medical, Dental, Vision, Retirement, PTO
Posted 18 days ago
Job description
About Applied Business Software, Inc.,
Applied Business Software, Inc., (ABS), the maker of The Mortgage Office , is the industry leader in private lending and loan management technology. Since 1978, our software has powered thousands of lenders, including private money firms, municipalities, CDFIs, Tribal Nations, universities, franchisors, third-party servicers and other non-bank lenders, helping them streamline, automate, and scale their lending operations with confidence.
About the role
We are seeking a technically skilled Support Engineer to serve as the critical link between our customer-facing support team and our Engineering and Product organizations. This role owns the full lifecycle of complex technical escalations; from front-end triage and backend investigation to defect documentation and custom resolution, ensuring that only thoroughly vetted, well-documented issues reach development. You will be the technical escalation for API, SmartView, and SQL-related issues, build custom SQL and API-based solutions to resolve complex customer problems, and provide hands-on technical guidance to Tier 1 specialists.
What you'll do
Qualifications
Nice to Have
Why Join Us?
The pay range for this role is:
85,000 - 90,000 USD per year (Huntington Beach, CA)
Applied Business Software, Inc., (ABS), the maker of The Mortgage Office , is the industry leader in private lending and loan management technology. Since 1978, our software has powered thousands of lenders, including private money firms, municipalities, CDFIs, Tribal Nations, universities, franchisors, third-party servicers and other non-bank lenders, helping them streamline, automate, and scale their lending operations with confidence.
About the role
We are seeking a technically skilled Support Engineer to serve as the critical link between our customer-facing support team and our Engineering and Product organizations. This role owns the full lifecycle of complex technical escalations; from front-end triage and backend investigation to defect documentation and custom resolution, ensuring that only thoroughly vetted, well-documented issues reach development. You will be the technical escalation for API, SmartView, and SQL-related issues, build custom SQL and API-based solutions to resolve complex customer problems, and provide hands-on technical guidance to Tier 1 specialists.
What you'll do
- Conduct thorough backend investigations on all escalated issues before they reach Product or Development, including reproduction, root cause analysis, and workaround identification.
- Author detailed bug tickets and track defects through resolution, maintaining clear documentation of reproduction steps, expected behavior, and workarounds.
- Serve as the primary owner of all API, SmartView, and SQL-related support issues, diagnosing and resolving complex technical problems end-to-end.
- Develop custom solutions using SQL and internal APIs to resolve complex, customer-facing issues that fall outside standard support workflows.
- Provide technical guidance to Tier 1 Support Specialists, assisting with complex cases and building team knowledge.
- Rigorously test and reproduce escalated issues to confirm defect behavior, validate fixes, and identify interim workarounds that minimize customer impact.
- Collaborate with Engineering and Product teams by delivering well-documented, fully triaged defect reports that accelerate resolution and reduce back-and-forth.
- Communicate with customers via phone, email, or chat regarding complex or escalated support issues.
Qualifications
- Bachelor's degree in Computer Science, Information Systems, or a related technical field or equivalent work experience.
- 5+ years of experience in a technical support, support engineering, or software QA role, ideally in B2B SaaS or Fintech.
- Strong troubleshooting and debugging skills; ability to read logs, trace errors, and isolate root causes.
- Working knowledge of APIs, databases (SQL), and software integrations.
- Proficiency with bug tracking and support platforms (e.g., Azure DevOps, HubSpot CRM, or similar).
- Excellent written and verbal communication skills, with the ability to explain technical issues clearly to non-technical stakeholders.
- Ability to operate cross-functionally, building effective working relationships with Development, Product, and Customer Success teams.
Nice to Have
- Experience in mortgage, lending, or fintech software.
- Familiarity with cloud platforms (Azure, AWS) or SaaS infrastructure concepts.
- Technical writing skills for producing high-quality support and developer documentation.
- Microsoft Excel proficiency and comfort with data analysis, formulas, and logical reasoning.
- Experience with loan origination, loan servicing, or private lending workflows.
Why Join Us?
- Comprehensive health, dental, and vision coverage.
- 401(k) with company funded match.
- Mission-driven company with a 45+ year legacy and industry-leading products trusted by thousands of lenders.
- Collaborative, supportive team known for long tenure, deep expertise, and a culture built on trust and integrity.
- Help modernize and evolve the leading platform in private lending technology.
- Beautiful Huntington Beach office with a tight-knit culture.
- Competitive compensation and room for professional growth.
- Performance-based bonuses.
- Generous PTO.
- Modern workspace with on-site amenities.
- Awesome company Christmas party.
The pay range for this role is:
85,000 - 90,000 USD per year (Huntington Beach, CA)
About Applied Business Software
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Huntington Beach, CA, US