Holliston, MA · Hybrid
$20 - $30/hr
Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is ... Respond to customer inquiries promptly and professionally via phone, email, and live chat.
Holliston, MA · Hybrid
$20 - $30/hr
Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is ... Respond to customer inquiries promptly and professionally via phone, email, and live chat.
Holliston, MA · On-site
$20 - $30/hr
Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is ... Respond to customer inquiries promptly and professionally via phone, email, and live chat.
Holliston, MA · On-site
$20 - $30/hr
Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is ... Respond to customer inquiries promptly and professionally via phone, email, and live chat.
Acton, MA · On-site
$17.50 - $24/hr
Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat * Answer questions about products, pricing and availability * Offer support for troubleshooting and ...
Acton, MA · On-site
$17.50 - $24/hr
Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat * Answer questions about products, pricing and availability * Offer support for troubleshooting and ...
Acton, MA · On-site +1
$40K - $50K/yr
Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat * Answer questions about products, pricing and availability * Offer support for troubleshooting and ...
Acton, MA · On-site +1
$40K - $50K/yr
Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat * Answer questions about products, pricing and availability * Offer support for troubleshooting and ...
Shrewsbury, MA · On-site
$18.50 - $19.50/hr
This position provides support for motorists seeking information regarding the Massachusetts Motor ... live chat. * Generate consumable/heavy wear orders when requested by inspection stations.
Shrewsbury, MA · On-site
$18.50 - $19.50/hr
This position provides support for motorists seeking information regarding the Massachusetts Motor ... live chat. * Generate consumable/heavy wear orders when requested by inspection stations.
Shrewsbury, MA · On-site
$18.50 - $19.50/hr
This position provides support for motorists seeking information regarding the Massachusetts Motor ... live chat. * Generate consumable/heavy wear orders when requested by inspection stations.
Shrewsbury, MA · On-site
$18.50 - $19.50/hr
This position provides support for motorists seeking information regarding the Massachusetts Motor ... live chat. * Generate consumable/heavy wear orders when requested by inspection stations.
Leominster, MA · On-site
$16 - $20.75/hr
Communicating clearly and professionally via phone, live chat, and email * Maintain knowledge of ... We value autonomy to manage your work while providing ongoing training and support, and career ...
Leominster, MA · On-site
$16 - $20.75/hr
Communicating clearly and professionally via phone, live chat, and email * Maintain knowledge of ... We value autonomy to manage your work while providing ongoing training and support, and career ...
Communicating clearly and professionally via phone, live chat, and email * Maintain knowledge of ... We value autonomy to manage your work while providing ongoing training and support, and career ...
Quick apply
Communicating clearly and professionally via phone, live chat, and email * Maintain knowledge of ... We value autonomy to manage your work while providing ongoing training and support, and career ...
Worcester, MA · On-site
$16 - $20/hr
... live chat, and various other customer service requests. • Provides back up Sr. Customer Support Specialist to help coach and mentor new team members as needed. • Ensures compliance with all ...
Worcester, MA · On-site
$16 - $20/hr
... live chat, and various other customer service requests. • Provides back up Sr. Customer Support Specialist to help coach and mentor new team members as needed. • Ensures compliance with all ...
Hopkinton, MA · On-site
$74K - $96K/yr
Take ownership of technically sophisticated customer-reported issues from web, phone, chat and ... live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Hopkinton, MA · On-site
$74K - $96K/yr
Take ownership of technically sophisticated customer-reported issues from web, phone, chat and ... live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Newton, MA · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Newton, MA · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Waltham, MA · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Waltham, MA · Remote
$18 - $40/hr
About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Acton, MA · On-site
$21.25 - $23.50/hr
... Live Support Chat inquiries (requests for quotes, questions about travel requirements/restrictions, etc.). Communicates effectively with clients and prospective clients via their preferred method of ...
Acton, MA · On-site
$21.25 - $23.50/hr
... Live Support Chat inquiries (requests for quotes, questions about travel requirements/restrictions, etc.). Communicates effectively with clients and prospective clients via their preferred method of ...
Framingham, MA · On-site
$47 - $51/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Framingham, MA · On-site
$47 - $51/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Newton, MA · On-site
$3.0K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
New
Newton, MA · On-site
$3.0K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
New
Newton, MA · On-site
$62 - $66/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Newton, MA · On-site
$62 - $66/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Newton, MA · On-site
$56 - $60/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Newton, MA · On-site
$56 - $60/hr
With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Newton, MA · On-site
$2.8K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
New
Newton, MA · On-site
$2.8K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
New
Newton, MA · On-site
$2.2K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Newton, MA · On-site
$2.2K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Westborough, MA · On-site
$1.9K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Westborough, MA · On-site
$1.9K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
$12.47 - $15.15
2% of jobs
$15.15 - $17.84
11% of jobs
$19.34 is the 25th percentile. Wages below this are outliers.
$17.84 - $20.52
22% of jobs
The median wage is $22.57 / hr.
$20.52 - $23.20
20% of jobs
$23.20 - $25.88
16% of jobs
$27.15 is the 75th percentile. Wages above this are outliers.
$25.88 - $28.57
9% of jobs
$28.57 - $31.25
8% of jobs
$31.25 - $33.93
5% of jobs
$33.93 - $36.61
4% of jobs
$36.61 - $39.29
1% of jobs
$39.29 - $41.98
1% of jobs
$12
$24
$41
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
The most popular types of Live Chat Support jobs in Worcester, MA are:
For Live Chat Support jobs in Worcester, MA, the most frequently searched job titles are:
The top searched job categories for Live Chat Support jobs in Worcester, MA are:
Cities near Worcester, MA with the most Live Chat Support job openings:
$20 - $30/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
5.9
Based on 25 frontline employees who took The Breakroom Quiz
406th of 740 rated retailers
Description
Title: Customer Support Specialist
Location: Holliston, MA (hybrid; 3 days in office)
Pure Hockey is seeking a Customer Support Specialist to join our fast-growing and dynamic customer service team. As the largest retailer of hockey equipment in the U.S., we take pride in delivering exceptional service and support to our valued customers.
In this role, you will serve as a key liaison between our company and both current and prospective customers. The ideal candidate will take full ownership of resolving customer inquiries, concerns, and complaints with professionalism and efficiency.
At Pure Hockey, we are committed to providing effective solutions and creating meaningful, long-term relationships with our customers.
Responsibilities
Requirements
Benefits
$20-$30 per hour
PM20
Get the full story on Breakroom
Sourced by ZipRecruiter
Retail
51 - 200 Employees
Holliston, MA, US
1994
