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Live Chat Support Jobs in Rio Rancho, NM (NOW HIRING)

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

Showing results 21-27

Live Chat Support information

See Rio Rancho, NM salary details

$11

$23

$39

How much do live chat support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for live chat support in Rio Rancho, NM is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.68 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are popular job titles related to Live Chat Support jobs in Rio Rancho, NM? For Live Chat Support jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Rio Rancho, NM look for? The top searched job categories for Live Chat Support jobs in Rio Rancho, NM are:
Infographic showing various Live Chat Support job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 63% Full Time, 4% Part Time, and 33% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $48,969 per year, or $23.5 per hour.

Retail Sales Specialist - Cameras

Best Buy

Albuquerque, NM

$33K - $38K/yr

Other

Retirement, PTO

Posted 21 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,775 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

As a Retail Sales Specialist in our cameras department, you’ll greet customers, ask questions and provide product demonstrations as you sell complete solutions. You’ll achieve individual and department goals by reaching revenue, margin, solution and operational targets. We’ll give you the training needed to become an expert on cameras that help customers capture lifelong memories.
What you’ll do
  • Help customers in-store, over the phone and via online chat
  • Achieves team and individual goals while providing an excellent customer shopping experience
  • Maintain a high level of knowledge through ongoing learning and certifications, coach other sales floor employees on new vendor technology and services
  • Use available tools to stay current on promotional initiatives and help achieve profitable growth through critical business drive times
  • Generate future opportunities by discovering the deeper needs of our customers
  • Maintain the cameras department’s merchandising and readiness to serve customers
Basic qualifications
  • Must be at least 18 years old
  • Ability to work successfully as part of a team
Preferred qualifications
  • Prior experience serving as a specialist in premium, luxury or complex technology solutions
  • 1 year of experience working with consumer electronics
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

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BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966