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Live Chat Support Jobs in Racine, WI (NOW HIRING)

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · Remote

$119.20K - $125.10K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · On-site +1

$119.20K - $125.10K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Imagine Learning

Virtual Teacher

Milwaukee, WI · On-site +1

... support your success in this dynamic role. As a Virtual Teacher you are responsible for assisting students academically with concept comprehension synchronously and/or asynchronously via live chat ...

Imagine Learning

Virtual Teacher

Milwaukee, WI · On-site +1

$44.95K/yr

... support your success in this dynamic role. As a Virtual Teacher you are responsible for assisting students academically with concept comprehension synchronously and/or asynchronously via live chat ...

Varsity Tutors

Cursor Tutor

Milwaukee, WI · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

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Live Chat Support information

See Racine, WI salary details

$11

$23

$39

How much do live chat support jobs pay per hour?

As of May 29, 2026, the average hourly pay for live chat support in Racine, WI is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What is a Live Chat Support job?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What does a typical day look like for someone working in Live Chat Support?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
More about Live Chat Support jobs
What are popular job titles related to Live Chat Support jobs in Racine, WI? For Live Chat Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Racine, WI look for? The top searched job categories for Live Chat Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for Live Chat Support jobs? Cities near Racine, WI with the most Live Chat Support job openings:
Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Racine, WI as of May 2026, with employment types broken down into 53% Full Time, 26% Part Time, and 21% Contract. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $48,817 per year, or $23.5 per hour.

Customer Service Representative

Palmen Motors Kenosha Campus

Kenosha, WI

$15.50 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 hours ago

Job description

We've recently changed our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the best to grow our family here at Palmen and our wages and benefits reflect that. 

  • Paid Time Off and flexible scheduling 
  • Creative and competitive pay plan options 
  • Health, dental, and vision insurance
  • 401K program with a company match 

Reporting to our Customer Care Manager, our Business Development Center Representative will ensure that all inquiries that come through the phone and internet have a great experience finding what they need. This role has the unique opportunity to be an expert on all parts of the business and deliver information in a clear, efficient and helpful way. The ideal candidate will strive to exceed the customer satisfaction benchmark and go above and beyond to ensure a positive dealership experience. 

What We Offer

  • Competitive hourly rate with uncapped commission 

  • Medical, vision, and dental insurance

  • 401K with company match

  • Paid vacation

  • Saturday lunches

  • Employee discounts on sales and service

  • Paid training

  • Competitive pay plans

Qualifications

  • At least one previous role based in customer service experience
  • Excellent verbal and written communication skills
  • Strong computer skills Microsoft Word, Excel, and Outlook
  • Time management, prioritization skills, and ability to multitask required
  • Organized, positive, hardworking and friendly personality
  • Ambitious, goal oriented mentality and eager to improve
  • Team orientated
  • Valid driver’s license
 

Responsibilities (not limited to)

  • Answer customer calls and establish follow-ups with service appointments
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
  • Provide customers with initial service information
  • Assist service/sales personnel and deliver messages promptly
  • Follow up with leads that are not ready to make an appointment currently
  • Follow up with no-show appointments
  • Follow up with customers after visits
  • Maintain Customer Success Index at or above company standards
  • Other duties as assigned
Here at Palmen Auto Stores we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. Palmen Motors has been family owned and operated by the Palmen family for over 85 years and the majority of our staff have been with us for decades as well. Don't be surprised if you find that the employee you're working with has been here for 5, 10, 20 or even 30 years! Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team! 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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