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Live Chat Support Jobs in Manchester, NH (NOW HIRING)

Direct Support Associate

Manchester, NH ยท On-site

$19 - $23/hr

... live fulfilling lives. We are currently hiring for both our Day Program. Compensation: * Day ... Schedule time to chat with our Talent Acquisition Specialist, John: www.calendly.com/eastersealsnh ...

... communities, and live fulfilling lives. We are currently hiring for our Residential Homes ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

... and live fulfilling lives. We are currently hiring for both our Day Program and our Residential ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

... communities, and live fulfilling lives. We are currently hiring for our Residential Homes ... Schedule time to chat with our Talent Acquisition Specialist, John: www.calendly.com/eastersealsnh ...

Direct Support Associate

Concord, NH ยท On-site

$19 - $20/hr

... and live fulfilling lives. We are currently hiring for both our Day Program and our Residential ... Schedule time to chat with our Talent Acquisition Specialist, Bill: Difficulty submitting your ...

Team Lead, Technical Services

Chelmsford, MA ยท On-site

$85K - $95K/yr

... live chat, while fostering a culture of innovation and continuous improvement. As a champion of creative problem-solving, you will empower your team to deliver outstanding support solutions that ...

Provide world-class technical support for partners and end customers via inbound telephone, online helpdesk, and live chat cases * Manage a high work volume with time-bound constraints * Analyze ...

Cursor Tutor

Lawrence, MA ยท Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

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Showing results 1-20

Live Chat Support information

See Manchester, NH salary details

$12

$24

$41

How much do live chat support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for live chat support in Manchester, NH is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.22 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are popular job titles related to Live Chat Support jobs in Manchester, NH?

For Live Chat Support jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Live Chat Support jobs in Manchester, NH look for?

The top searched job categories for Live Chat Support jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Live Chat Support jobs?

Cities near Manchester, NH with the most Live Chat Support job openings:

Infographic showing various Live Chat Support job openings in Manchester, NH as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $50,777 per year, or $24.4 per hour.

Internet Customer Service Specialist

Franklin Professionals

Bedford, NH โ€ข On-site

$16.75 - $22.25/hr

Other

Re-posted 12 days ago


Job description

Internet Customer Service Specialist

Location: Bedford, NH | Full-Time

Why Join Us

We are a leading provider of respiratory services and durable medical equipment, committed to improving the lives of our patients since 1982. Our team prides itself on accuracy, compassion, and exceptional service to patients, caregivers, and healthcare professionals.

Position Overview

We're seeking a tech-savvy Internet Customer Service Specialist to join our dynamic team. This role is ideal for someone who enjoys working in a digital, fast-moving environment and is comfortable managing multiple communication channels at once. You'll assist patients with online inquiries, guide them through supply orders, troubleshoot equipment issues, and support healthcare providers through phone, live chat, and email.

You'll receive comprehensive training to feel confident working with our systems, understanding our respiratory products, and delivering a high-quality customer experience.

How You Will Contribute
  • Respond promptly and professionally to patients and provider offices via phone, live chat, and email.
  • Navigate multiple systems and software platforms to enter orders, update records, and troubleshoot issues.
  • Process patient supply orders with accuracy and adherence to company guidelines.
  • Support patients with understanding and using respiratory equipment (e.g., CPAP/BiPAP devices).
  • Multitask effectively between chat queues, incoming calls, and email tickets.
  • Problem-solve technical and product-related questions with empathy and clarity.
  • Collaborate with internal team members to ensure seamless patient support.
  • Perform additional administrative and operational tasks as needed.
What We Need From You
  • Strong communication skills and a passion for delivering excellent customer service.
  • High comfort level with technologyโ€”able to toggle between multiple screens, systems, and communication tools.
  • Experience with live chat platforms, call handling, and email-based customer support preferred.
  • Organized, self-motivated, and capable of prioritizing in a fast-paced setting.
  • Problem-solving mindset with the ability to learn new systems quickly.
  • High school diploma or equivalent required.
What We Offer
  • A supportive, collaborative, and team-oriented environment.
  • Extensive training on equipment, systems, and patient communication.
  • Opportunities for growth within the healthcare, administrative, and technology-support fields.
Equal Opportunity Employer

We value diversity and are committed to providing an inclusive environment for all employees. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, veteran status, or any protected characteristic.