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Live Chat Support Jobs in Alabama (NOW HIRING)

Son's Automotive Group

BDC Manager

Montgomery, AL · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Providing training and support to the sales staff and assist in closing deals * Helping manage all ...

Sons Auto Group

BDC Manager

Montgomery, AL · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Providing training and support to the sales staff and assist in closing deals * Helping manage all ...

Son's Automotive Group

BDC Manager

Montgomery, AL · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Providing training and support to the sales staff and assist in closing deals * Helping manage all ...

Sons Auto Group

BDC Manager

Montgomery, AL · On-site

Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ... Providing training and support to the sales staff and assist in closing deals * Helping manage all ...

XACT

Customer Service Specialist - AL

Birmingham, AL · Remote

$14.99 - $15/hr

... live chat with product selection, order questions, and everything in between ● Use active ... support company growth Who You Are : ● Someone who truly gets excited about making customers ...

Proof

1099 Process Server

Birmingham, AL

Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...

Proof

1099 Process Server

Birmingham, AL

Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...

Proof

1099 Process Server

Mobile, AL

Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...

Proof

1099 Process Server

Birmingham, AL · On-site

Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...

Proof

1099 Process Server

Mobile, AL · On-site

Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...

Lennar

Internet Sales Coordinator

Huntsville, AL

$18.50 - $25.25/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

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All JobsLive Chat Support JobsLive Chat Support Jobs in Alabama

Live Chat Support information

See Alabama salary details

$11

$22

$38

How much do live chat support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for live chat support in Alabama is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.72 per hour, depending on experience, location, and employer.

What is a Live Chat Support job?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a typical day look like for someone working in Live Chat Support?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Alabama? The most popular types of Live Chat Support jobs in Alabama are:
What are popular job titles related to Live Chat Support jobs in Alabama? For Live Chat Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Alabama look for? The top searched job categories for Live Chat Support jobs in Alabama are:
What cities in Alabama are hiring for Live Chat Support jobs? Cities in Alabama with the most Live Chat Support job openings:
Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Alabama as of July 2026, with employment types broken down into 50% Full Time, 30% Part Time, and 20% Contract. Highlights an 45% In-person, and 55% Remote job distribution, with an average salary of $47,188 per year, or $22.7 per hour.

BDC Manager

Son's Automotive Group

Montgomery, AL • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 9 days ago

Job description

Salary:

SONS Kia of Montgomeryis looking for aDigital Sales Managerfor our busy sales department. What is a Digital Sales Manager? We consider our sales department as 3 departments, not the traditional 2 (New and Used). The third department is our Digital (Internet) department. A Digital Sales Manager is a full Sales Manager that has responsibility over our robust online presence and the leads it produces. This is not a BDC or Internet Manager, but a full Sales Manager that works directly with the GSM and GM of the Store.


SONS Kia of Montgomery has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence.


What We Offer:

  1. Employee & Familypurchase program
  2. Medical and Dental Insurance
  3. 401(k)
  4. Paid Vacation
  5. A fair and safe family-run business environment

Responsibilities:


  1. Work with our Sale Associates to setup procedures to:
    1. Answer customer calls and establish follows-up with sales appointments
    2. Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
    3. Provide customers with initial product information & direct them to the appropriate dealership resources
    4. Present initial financing options based on customer needs
    5. Follow up with leads that are not ready to make an appointment or no-show
    6. Utilize CRM tracking system daily


All Sales Managers are responsible for:

  1. Working directly with our employees and customers to develop relationships and help to enhance the sales process
  2. Providing training and support to the sales staff and assist in closing deals
  3. Helping manage all other aspects of the sales department
  4. Offering assistance or direction to any customer who enters the dealership showroom or sales lot including Internet Leads, Phone Calls and Lot Ups
  5. Assisting customers in selecting a vehicle by asking questions and listening carefully to their responses
  6. Explaining product performance, application, and benefits to prospects




Qualifications:

  1. Prior Internet Sales and/or BDC experience or Sales Manager Experience with direct responsibility over these departments.
  2. Must be interested in training additional sales associates and work within a team environment
  3. Enthusiastic with high energy throughout the sales workday
  4. Outgoing with a friendly personality, especially while handling objections & negotiating pricing
  5. Must have a clean & valid drivers license
  6. Must be willing to submit to a drug screen prior to employment





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