Live Chat Manager Jobs in Michigan (NOW HIRING)

Location: Saginaw, Michigan (Hybrid)

Do you have:

• administrative or receptionist job experience
• an interest in travel and events
• a strong attention to detail
• are comfortable working with people
• want to work from home at times
• and enjoy variety?

We'd love to talk to you about becoming a Program Administrator in our Meetings & Incentives group!

This is an early career role in administration based at Morley in Saginaw, Michigan. We run travel programs around the world for Fortune and Global 500 clients.

You'll make sure participants receive the materials and information they need to enroll in and prepare for their trips. Because of your work, they'll feel cared for and ready to have a great experience on site. 

What You'll Do

• Support client programs and internal clients
• Communicate daily with fellow associates, program participants and vendors
• Oversee / coordinate the program enrollment process
• Serve as a resource to answer participant questions 
• Facilitate accurate reporting, documentation and filing
• Carry out overall administrative tasks for programs as directed

Hybrid Schedule

This is a hybrid role, where you will work partly from home and partly on site at our Saginaw, Michigan, campus. Please note you will work on site more frequently during the initial training period.

While on site, you'll work in a friendly, casual environment at our corporate office in Saginaw Township, close to shopping and restaurants. You’ll also have access to our free on-site workout facility and enjoy perks such as tickets to local events.

Questions Before You Apply? 

Required Skills

• PC / web proficiency, including the Microsoft Office suite
• Communication skills (spoken and written) – important when interacting with program participants
• A positive, self-starter attitude with a solid work ethic, strong attention to detail and ability to meet deadlines
• Excellent organizational and interpersonal skills 

Eligibility Requirements

• Must have the ability to pass a pre-employment background check and drug screen
• High school diploma or equivalent
• Interest in the travel and events industry 
• One or more years’ experience in a relevant or related profession (administrative support, receptionist, customer service center, banking representative or other role involving significant face-to-face / over-the-phone interaction) 
• Able to:
  • Lift 25 lbs. of meeting materials
  • Stand, bend, stoop and walk
  • Support after hours to troubleshoot if needed
  • Work at our office in Saginaw, Michigan, when needed

Remote Work Requirements

• High-speed internet access at home that you are able to connect to via Ethernet or landline
• Secluded and distraction-free work environment

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

• 24/7 online access to doctors through Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

• Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
• Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
• Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy

#LI-Hybrid

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

• 24/7 online access to doctors through Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

• Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
• Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
• Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy

#LI-Hybrid