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Live Chat From Home Jobs in Reston, VA (NOW HIRING)

Fireside21

Account Coordinator

Washington, DC · On-site

$22.75 - $29.50/hr

You'll be troubleshooting with clients by phone, in live chat or over email. * You'll work with our ... You'll do what it takes to support the core function of Congress - to hear from and respond to the ...

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Live Chat From Home information

What is a live chat from home job?

A live chat from home customer service agent works online to help customers with their questions and troubleshooting inquiries. Your responsibilities in this virtual job are to help callers with their IT issues, answer questions about your employer’s products or services, help customers troubleshoot their device or their service, and aid clients with their bills or accounts. Other duties may include facilitating returns, taking orders, and answering customer complaints. Your work takes place in a chat window where you provide customer service in real-time via typing to the people who contact you for assistance. You may be able to do this work on your phone, but most employers expect you to have a computer. When you can’t answer a question, you call a supervisor that can.

What are the key skills and qualifications needed to thrive as a live chat from home agent, and why are they important?

To thrive as a Live Chat From Home agent, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Excellent problem-solving abilities, patience, and professionalism help you stand out in handling diverse customer inquiries remotely. These skills ensure efficient, high-quality support and positive customer experiences in a virtual environment.

What are some common challenges faced by remote live chat agents and how can they be addressed?

Remote live chat agents often face challenges such as managing multiple conversations at once, maintaining consistent response quality, and staying engaged without in-person supervision. To address these, it's important to develop strong multitasking and time management skills, follow standardized scripts or guidelines, and participate in regular team check-ins or training sessions. Staying connected with your team through chat tools and seeking feedback can also help improve performance and job satisfaction.

What is the difference between Live Chat From Home vs Customer Service Representative?

AspectLive Chat From HomeCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required SkillsCommunication, typing, problem-solvingCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service experience helpsCustomer service experience often preferred
Industry UsageOnline retail, tech support, service industriesRetail, telecom, finance, and more

Live Chat From Home and Customer Service Representative roles share similar skills and industry usage, but Live Chat From Home is specifically focused on online, remote communication via chat platforms. Customer Service Representatives may work in various settings, including in-person or remote, and often handle multiple communication channels.

More about Live Chat From Home jobs

What are the most commonly searched types of Live Chat jobs in Reston, VA?

The most popular types of Live Chat jobs in Reston, VA are:

What are popular job titles related to Live Chat From Home jobs in Reston, VA?

For Live Chat From Home jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Live Chat From Home jobs in Reston, VA look for?

The top searched job categories for Live Chat From Home jobs in Reston, VA are:

What cities near Reston, VA are hiring for Live Chat From Home jobs?

Cities near Reston, VA with the most Live Chat From Home job openings:

Live Chat From Home jobs near you
Infographic showing various Live Chat From Home job openings in Reston, VA as of August 2026, with employment types broken down into 71% Full Time, 15% Part Time, 9% Temporary, and 5% Contract. Highlights an 61% In-person, 17% Hybrid, and 22% Remote job distribution.

LIVE IN CAREGIVER CNA, HHA, PCA

FCP LIVE-IN LLC

Silver Spring, MD

$54K - $63K/yr

Per diem

Re-posted 22 days ago

Job description

WE ARE HIRING! GREAT OPPORTUNITY FOR HOME HEALTH/MEDICAL PROFESSIONALS WHO DON'T WANT TO WORK IN A MEDICAL SETTING. 

Are you a certified CNA, HHA, or PCA looking for a job that makes a difference? Are you compassionate, caring, dedicated and have experience working with the elderly? Are you interested in earning $54,236 to $63,336 a year for your hard work?
FCP Live-In is hiring for Live-In Caregiver positions throughout Massachusetts, Connecticut, Rhode Island, Maine, New Hampshire, Vermont and Florida.
About the Position:
Live-In Caregivers perform personal care activities that assist the client with activities of daily living which include (but are not limited to):

  • Personal hygiene, bathing, dressing
  • Ambulation assistance and help with prescribed range of motion exercises
  • Medication oversight and reminders
  • Companionship, socializing with the client, purposeful engagement, facilitating wellness
  • Cooking, meal and snack preparation
  • Shopping (grocery, household, other),running errands, transport to appointments
  • Perform homemaking activities including
  • Dementia/Alzheimer’s Care
  • Hospice Care

About the Company:
FCP Live-In has been an industry leader in home care for over 29 years and specializes exclusively in Live-In Care. FCP’s Live-In Caregiver approach has been built on the foundation that “there’s no place like home”, especially as people age. By providing continuing care to clients in their homes, our outstanding services maximize our clients’ ability to maintain their independence as long as possible and minimize the effects of illness, accident or disability.
Why Choose FCP:
We believe great care begins by taking care of our employees. So we’ll reward you with competitive pay and benefits, paid training, continuous educational and development opportunities, in addition to:

  • $54,236 to $63,336 a year (if you work a full schedule 63 hours a week).
  • Free transportation to and from cases
  • Flexible scheduled time off
  • Have on call 24/7 support


Come join our team of dedicated and caring professionals.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


 

You are a certified CNA, HHA, PCA and have experience working with the elderly.
Successful clearance of health screens as required by state regulations.
Successful clearance of state, federal and company background and reference checks.
Must have flexible availability with the willingness to work throughout VT,NH,ME,CT,MA,RI and FL

Apply