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Remote Virtual Receptionist Jobs in Reston, VA (NOW HIRING)

CSR I Operations (Temporary, Remote Lawrence KS)

VA ยท On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote Lawrence KS) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

CSR I Operations (Temporary, Remote McAllen, TX)

VA ยท On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote McAllen, TX) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

CSR II Operations (Temporary, Remote Lawrence KS)

VA ยท On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

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Remote Virtual Receptionist information

See Reston, VA salary details

$10

$18

$25

How much do remote virtual receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote virtual receptionist in Reston, VA is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.77 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are the most commonly searched types of Virtual Receptionist jobs in Reston, VA?

The most popular types of Virtual Receptionist jobs in Reston, VA are:

What are popular job titles related to Remote Virtual Receptionist jobs in Reston, VA?

For Remote Virtual Receptionist jobs in Reston, VA, the most frequently searched job titles are:

What cities near Reston, VA are hiring for Remote Virtual Receptionist jobs?

Cities near Reston, VA with the most Remote Virtual Receptionist job openings:

Infographic showing various Remote Virtual Receptionist job openings in Reston, VA as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,552 per year, or $18.5 per hour.

$46K - $60K/yr

Full-time

Posted 4 days ago


Job description

Summary
The United States Attorney's Office for the District of Columbia's mission is to enforce the criminal laws of the United States and the District of Columbia, represent the interests of the United States in civil litigation, and respond to the public safety needs of the community by leading an effective, well-coordinated law enforcement effort that contributes to the overall goal of improving the quality of life in the District of Columbia.
Learn more about this agency
Duties
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This Information Receptionist (OA) provides front desk, clerical, and office automation support to the U.S. Attorney's Office. The position assists visitors and callers, prepares and maintains documents and records, processes incoming correspondence, and performs other administrative duties that support daily office operations.
If selected for this position, you will join a well-respected team that is responsible for providing Information Receptionist (OA) support in the U.S. Attorney's Office, District of Columbia, Administrative Division, Support Services Section, located in Washington, District of Columbia, focusing in the areas of Reception and Customer Service, Office Automation and Document, and Records and Administrative Support
Typical work assignments will include:
  • Receiving and screening visitors, verifying identification, issuing visitor badges, and directing visitors to the appropriate office or waiting area.
  • Answering telephone calls and providing general information or directing callers and visitors to the appropriate office, agency, or staff member.
  • Preparing, editing, formating, and proofreading correspondence, reports, graphics, tables, and other documents using office automation software, and ensuring proper spelling and grammar.
  • Receiving, reviewing, recording, and distributing incoming mail, electronic correspondence, and other materials to the appropriate staff.
  • Maintaining administrative records and files, processing closed case files, and assisting with witness vouchers, logs, and other office support activities.

Requirements
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Conditions of employment
  • You must be a United States Citizen or National to apply for this position.
  • Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
  • Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation.
  • A probationary period may be required.
  • If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
  • Must provide resume and supporting documents (See required documents).
  • You must meet all qualifications requirements by the closing date of the announcement.
  • As needed, additional selections may be made using this announcement.

Qualifications
MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience and/or education for the respective grade level in which you are applying:
To qualify at the GS-05 level, you must possess:
Specialized Experience: At least one year of specialized experience equivalent to the GS-04 level in the Federal service (obtained in either the public or private sectors) performing (3) of the (4) duties listed below:
  • Assisting visitors and callers by answering routine questions and directing them to the appropriate person or office.
  • Using office software to prepare, edit, format, proofread, store, and retrieve documents.
  • Receiving, reviewing, routing, and maintaining mail, records, files, or other administrative materials.
  • Maintaining accurate logs, records, or tracking information and performing routine clerical support duties.

OR
Education: To qualify based on education for this grade level you must have four years above high school level to substitute education for experience. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (Must submit transcripts.)
OR
Combination of Education and Specialized Experience: You must have a combination of the specialized experience and education as described above that totals 100% when combined. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. (Must submit transcripts).
And
Typing Proficiency: To be qualified, you must type at least 40 words per minute based on a 5-minute sample with three or fewer errors. (A typing test may later be required.)
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
If your resume does not support your questionnaire answers, we will not allow credit for your response(s). For more information on the qualifications for this position, click here.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see https://www.ed.gov/
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.In addition, when reviewing applicant's transcripts, assumptions will not be made. Applicants MUST state which coursework is relevant.
Additional information
Payment of relocation expenses will not be authorized.
Background Investigation: To ensure the accomplishment of its mission, the Department of Justice requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for a clearance as a condition of placement in this Moderate-Risk position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. Additional information about ICTAP eligibility, click here.
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria. Additional information about CTAP eligibility, click here.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments: Procedures for Requesting a Reasonable Accommodation for Online Assessments.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.