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Live Chat Assistant Jobs in Wisconsin (NOW HIRING)

Trek Bicycle

Customer Care - eCommerce, Guide

Waterloo, WI · On-site

$15.50 - $21/hr

Help customers choose the right bikes, accessories, and other Trek products to ensure an awesome biking experience. * Assist customers via email, phone, live chat, or video within expected standards.

Mason

Customer Care Specialist

Chippewa Falls, WI · On-site

$19/hr

... live chat, and social media. You will work collaboratively with a dedicated team of agents to ... Assist customer in understanding and utilizing our products and offerings effectively.

mason

Customer Care Specialist

Chippewa Falls, WI

$19/hr

... live chat, and social media. You will work collaboratively with a dedicated team of agents to ... Assist customer in understanding and utilizing our products and offerings effectively.

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · Remote

$119K - $125K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · On-site +1

$119K - $125K/yr

Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Alta Resources

Technical Customer Care Rep

Neenah, WI · On-site

... live chat interactions. This role is responsible to facilitate, analyze and resolve any customer ... Additional duties may include balancing of orders, updating reports, assist in the final testing of ...

David's Bridal, LLC.

Retail Supervisor

Brookfield, WI · On-site

$14.20 - $17.94/hr

As a member of the management team, you will assist in building and retaining a high performing ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

Cargill

Processing Area Operator

Milwaukee, WI

$22.50/hr

... live well. This position is in our Food Enterprise where we are committed to serving food ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Production Technician

Milton, WI · On-site

$19 - $22/hr

... live well. This position is in our specialized portfolio enterprise where we serve diverse ... New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ...

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Showing results 21-40

All JobsLive Chat JobsLive Chat Assistant JobsLive Chat Assistant Jobs in Wisconsin

Live Chat Assistant information

What challenges do live chat assistants face when managing multiple conversations?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What skills and qualifications are needed to be a live chat assistant?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

What is a live chat assistant?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.

What are the most commonly searched types of Live Chat jobs in Wisconsin?

The most popular types of Live Chat jobs in Wisconsin are:

What are popular job titles related to Live Chat Assistant jobs in Wisconsin?

For Live Chat Assistant jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Live Chat Assistant jobs in Wisconsin look for?

The top searched job categories for Live Chat Assistant jobs in Wisconsin are:

What cities in Wisconsin are hiring for Live Chat Assistant jobs?

Cities in Wisconsin with the most Live Chat Assistant job openings:

Live Chat Assistant jobs near you
Infographic showing various Live Chat Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Sales Appointment Coordinator

Palmen Buick GMC Cadillac

Kenosha, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 hours ago

Job description

We've recently changed our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the best to grow our family here at Palmen Buick GMC Cadillac and our wages and benefits reflect that. 

  • Paid Time Off and flexible scheduling 
  • Creative and competitive pay plan options 
  • Health, dental, and vision insurance
  • 401K program with a company match 

Reporting to our General Manager, our Business Development Center Representative will ensure that all inquiries that come through the internet have a great experience finding what they need. This role has the unique opportunity to be an expert on all parts of the business and deliver information in a clear, efficient and helpful way. The ideal candidate will strive to exceed the customer satisfaction benchmark and go above and beyond to ensure a positive dealership experience. 

What We Offer

  • Medical, vision, and dental insurance
  • 401K with company match
  • Paid vacation
  • Saturday lunches
  • Employee discounts on sales and service
  • Paid training
  • Competitive pay plans

Qualifications

  • At least one previous role based in customer service experience
  • Excellent verbal and written communication skills
  • Strong computer skills Microsoft Word, Excel, and Outlook
  • Time management, prioritization skills, and ability to multitask required
  • Organized, positive, hardworking and friendly personality
  • Ambitious, goal oriented mentality and eager to improve
  • Team orientated

Responsibilities (not limited to)

  • Answer customer calls and establish follow-ups with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
  • Provide customers with initial sales information
  • Assist service/sales personnel and deliver messages promptly
  • Follow up with leads that are not ready to make an appointment currently
  • Follow up with no-show appointments
  • Follow up with customers after visits
  • Maintain Customer Success Index at or above company standards
  • Other duties as assigned

Here at Palmen Buick GMC Cadillac we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. Palmen Buick GMC Cadillac has been family owned and operated by the Palmen family for over 85 years and the majority of our staff have been with us for decades as well. Don't be surprised if you find that the employee you're working with has been here for 5, 10, 20 or even 30 years! Here at Palmen Buick GMC Cadillac, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team! 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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