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Linux Support Engineer Jobs in New York (NOW HIRING)

Cognition

AI Support Engineer

New York, NY · On-site

As an AI Support Engineer, you will be responsible for resolving complex technical issues for ... Working knowledge of Linux, Docker, Git, CI/CD pipelines, cloud platforms such as AWS/GCP/Azure ...

Flow Traders

Technical Support Engineer

New York, NY · On-site

$80K - $100K/yr

As a Technical Support Engineer at Flow Traders, you will be responsible for the troubleshooting ... Experience working in a Linux environment is a plus * Familiarity with VMware, VDI, and networking ...

Flow Traders

Technical Support Engineer

New York, NY

$80K - $100K/yr

As a Technical Support Engineer at Flow Traders, you will be responsible for the troubleshooting ... Experience working in a Linux environment is a plus * Familiarity with VMware, VDI, and networking ...

UVeye

Technical Customer Support Engineer Tier 3

Teaneck, NJ · On-site

$90K - $110K/yr

We're looking for a Technical Customer Support Engineer Tier 3 for our Teaneck, NJ office to serve ... This role requires expertise in distributed systems, Linux environments, containerized applications ...

UVeye

Technical Customer Support Engineer Tier 3

Teaneck, NJ · On-site

$90K - $110K/yr

We're looking for a Technical Customer Support Engineer Tier 3 for our Teaneck, NJ office to serve ... This role requires expertise in distributed systems, Linux environments, containerized applications ...

Elliot Partnership

Senior Linux Engineer

New York, NY · On-site

* Senior Linux Systems Engineer - (Kernel & Performance) * New York, NY (Hybrid, 3 days in office ... space to support our most demanding HPC and low-latency workloads. You will act as a force ...

Jane Street

Linux Engineering Manager

New York, NY

... Linux Engineer role here). We expect managers to come in and lead by example. As well as supporting their teams, the ideal candidate will be excited to start off as an individual contributor ...

Collibra

Senior Customer Support Engineer

New York, NY · Hybrid

$116K - $145K/yr

Joining Collibra's Customer Support team Collibra is looking for a Senior Customer Support Engineer ... Hands on experience with Linux as well as experience with relational and non-relational database ...

Jane Street

Linux Engineering Manager

New York, NY · On-site

... Linux Engineer role here). We expect managers to come in and lead by example. As well as supporting their teams, the ideal candidate will be excited to start off as an individual contributor ...

Octaura

Platform Support Engineer

New York, NY · On-site

$100K - $150K/yr

The role in a nutshell The Platform Support Engineer will join Octaura's Platform Support team to ... Linux command line * Shell scripting * Java * Python * SQL * Nagios and/or Splunk * Ticketing ...

KX Inc.

KDB Product Support Engineer

New York, NY · Hybrid

$100K - $130K/yr

Overview of the Role KX is hiring a KDB+ Product Support Engineer for our New York team.You will ... Linux/Unix system administration skills. SQL/database proficiency. Strong analytical and ...

MUFG Bank, Ltd.

Linux Engineer, VP

Jersey City, NJ · On-site

This role involves managing the build and support of operating systems, including Linux (Red Hat), Cloud AWS , and Unix (AIX). The engineer will ensure the team's efficiency in handling hardware ...

MUFG

Linux Engineer, VP

Jersey City, NJ · Hybrid

This role involves managing the build and support of operating systems, including Linux (Red Hat), Cloud AWS , and Unix (AIX). The engineer will ensure the team's efficiency in handling hardware ...

FD Technologies

KDB Product Support Engineer

Manhattan, NY · On-site

$100K - $130K/yr

Overview of the Role KX is hiring a KDB+ Product Support Engineer for our New York team.You will ... Skills • Hands-on kdb+/q experience preferred. • Linux/Unix system administration skills. • ...

OSTTRA

Application Support Engineer

New York, NY · On-site

... Support Engineer to join our team in New York City. In this role, you will provide critical 2nd ... Fundamental knowledge of SQL and RDBMS, Strong understanding of Windows and Linux operating systems ...

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Linux Support Engineer information

See New York salary details

$77.1K

$162.7K

$189.3K

How much do linux support engineer jobs pay per year?

As of Jun 22, 2026, the average yearly pay for linux support engineer in New York is $162,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $166,800.00 and $183,200.00 per year, depending on experience, location, and employer.

What are typical daily responsibilities for a Linux Support Engineer?

As a Linux Support Engineer, your daily tasks often include diagnosing and resolving system or application issues, managing user permissions, performing routine server maintenance, and monitoring system performance to preempt potential problems. You may also implement patches, updates, and security configurations, as well as automate tasks through scripting to improve efficiency. Collaboration with other IT specialists, development teams, and sometimes end users is common to resolve incidents and support various projects. This dynamic role requires the ability to prioritize multiple requests while maintaining high standards of technical service and system reliability.

What are the key skills and qualifications needed to thrive in the Linux Support Engineer position, and why are they important?

To thrive as a Linux Support Engineer, you need strong expertise in Linux system administration, troubleshooting, scripting, and a relevant degree or equivalent hands-on experience. Familiarity with tools such as Bash, Python, Ansible, and monitoring systems, along with certifications like RHCE or CompTIA Linux+, is highly valued. Excellent problem-solving skills, clear communication, and the ability to work under pressure are vital soft skills for the role. These qualifications and qualities are important to quickly resolve technical issues, provide reliable support, and ensure robust system performance for clients or internal teams.

What is a Linux Support Engineer job?

A Linux Support Engineer is responsible for maintaining, troubleshooting, and supporting Linux-based systems and servers. They ensure system stability, security, and performance while assisting users with technical issues. This role often involves configuring servers, monitoring system health, and automating tasks using scripts. Additionally, Linux Support Engineers work with networking, security, and cloud technologies to optimize infrastructure. Strong problem-solving skills and knowledge of Linux distributions like Ubuntu, CentOS, or Red Hat are essential for this role.

What are popular job titles related to Linux Support Engineer jobs in New York? For Linux Support Engineer jobs in New York, the most frequently searched job titles are:
What job categories do people searching Linux Support Engineer jobs in New York look for? The top searched job categories for Linux Support Engineer jobs in New York are:
What are popular job titles related to Linux Support Engineer jobs in NY? For Linux Support Engineer jobs in NY, the most frequently searched job titles are:
Linux Support Engineer jobs near you
Infographic showing various Linux Support Engineer job openings in New York as of June 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $162,737 per year, or $78.2 per hour.
AI Support Engineer

AI Support Engineer

Cognition

New York, NY • On-site

Full-time

Posted 8 days ago

Job description

We are an applied AI lab building end-to-end software agents.
We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals.
Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.
Building Devin is just the first step-our hardest challenges still lie ahead. If you're excited to solve some of the world's biggest problems and build AI that can reason on real-world tasks, apply to join us.
About the Role
Cognition is building the AI software engineer of the future. As an AI Support Engineer, you will be responsible for resolving complex technical issues for customers using Devin and Windsurf in real-world development environments.
This role goes well beyond basic support. You will investigate ambiguous, environment-specific problems across codebases, infrastructure, developer tooling, CI/CD systems, APIs, containers, and cloud platforms. You will reproduce bugs, analyze logs, trace failures, form root-cause hypotheses, and drive issues to resolution quickly and rigorously.
We are looking for someone with strong debugging instincts, broad systems knowledge, and the ability to operate with urgency across a high volume of technical issues. You should be comfortable context-switching across problem domains, communicating clearly with customers, and partnering closely with engineering when deeper product investigation is required.
This is a unique opportunity to work at the frontier of AI-assisted software development, with real customers relying on the product every day.
Responsibilities
  • Investigate, reproduce, and diagnose complex customer issues across diverse development environments, including cloud infrastructure, CI/CD systems, APIs, containers, version control, IDEs, and enterprise deployment setups.
  • Perform root-cause analysis by reading logs, tracing code paths, correlating system behavior, forming hypotheses, and isolating failures.
  • Resolve a high volume of incoming technical issues while maintaining strong investigation quality and clear customer communication.
  • Escalate product or infrastructure issues to engineering with complete technical context, including reproduction steps, logs, environment details, and root-cause hypotheses.
  • Educate customers on best practices, workarounds, deployment patterns, and product capabilities to improve adoption and reduce recurring issues.
  • Build internal playbooks, tooling, automations, and documentation that make future investigations faster and more systematic.
  • Identify recurring failure modes and share actionable feedback with product, engineering, and deployment teams.
  • Support release testing and quality efforts across the range of environments, languages, IDEs, and workflows our customers use.
Qualifications
  • 4+ years of experience in a technical role such as software engineering, infrastructure engineering, solutions engineering, technical support engineering, or developer tooling.
  • Bachelor's degree or higher in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.
  • Working knowledge of Linux, Docker, Git, CI/CD pipelines, cloud platforms such as AWS/GCP/Azure, and networking fundamentals.
  • Demonstrated ability to reproduce, isolate, and debug technical issues from incomplete or ambiguous reports.
  • Experience analyzing logs, traces, errors, and system behavior across distributed or multi-component systems.
  • Strong ability to read and reason about code in multiple languages, such as Python, TypeScript, Java, Go, or similar.
  • Strong written communication skills, especially when explaining technical findings to customers and internal engineering teams.
  • Ability to operate with urgency in a fast-paced environment while managing a steady stream of incoming issues.
  • Passion for AI, developer tools, and the future of software engineering.
Nice to Have
  • Experience building internal tools, scripts, or automations to accelerate debugging, support, or QA workflows.
  • Familiarity with LLMs, AI-assisted development tools, IDEs, or developer productivity platforms.
  • Experience in high-volume technical support or customer engineering environments.
  • Experience debugging issues that span multiple layers of the stack, such as application logic, infrastructure, authentication, third-party APIs, networking, or deployment configuration.
  • Prior experience working directly with engineering teams to escalate, diagnose, and resolve product issues.
Equal Opportunity
Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.

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