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Lilly Direct Jobs in Indiana (NOW HIRING)

... the Lilly Corporate Center in Indianapolis, IN. The individual selected for this position will join a talented group of anatomic and clinical pathologists reporting to the Senior Director of ...

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Lilly Direct information

What is Lilly Direct?

Lilly Direct is a direct-to-patient service provided by Eli Lilly and Company, offering a convenient way for patients to access select Lilly medications online. Through Lilly Direct, patients can connect with independent telehealth providers, obtain prescriptions, and have medications shipped directly to their homes. This service aims to improve medication accessibility, particularly for chronic conditions like diabetes, obesity, and migraine. Lilly Direct also provides resources and support for patients to manage their health more effectively.

What are the key responsibilities for professionals working in Lilly Direct’s patient support and digital health teams?

Professionals in Lilly Direct’s patient support and digital health teams typically manage patient onboarding, address medication access challenges, and provide guidance on using digital tools for therapy management. A significant part of the role involves collaborating with healthcare providers, pharmacists, and internal Lilly experts to ensure patients receive timely and accurate support. Team members often contribute to process improvements, help troubleshoot technology issues, and participate in cross-functional meetings to align on patient care initiatives. This environment offers opportunities for career growth in both clinical and digital health pathways.

What are the key skills and qualifications needed to thrive as a Lilly Direct specialist, and why are they important?

To thrive as a Lilly Direct specialist, you need a strong understanding of pharmaceutical products, healthcare systems, and customer service, often supported by a background in pharmacy, nursing, or healthcare administration. Familiarity with CRM software, prescription management platforms, and HIPAA compliance is typically required. Excellent communication, problem-solving, and organizational skills help you effectively support patients and healthcare providers. These competencies are essential for ensuring accurate medication delivery, compliance with regulations, and a positive patient experience.

What is the difference between Lilly Direct vs Lilly Customer Service Representative?

AspectLilly DirectLilly Customer Service Representative
Primary RoleDirect sales and customer engagement for Lilly productsHandling customer inquiries and support for Lilly products
Required CredentialsSales certifications, knowledge of pharmaceutical productsCustomer service training, communication skills
Work EnvironmentField sales, client meetings, healthcare settingsCall centers, office-based support
Employer & Industry UsagePharmaceutical sales teams at LillyCustomer support teams at Lilly

While both roles involve interaction with Lilly products, Lilly Direct focuses on sales and direct customer engagement, often in the field, whereas Lilly Customer Service Representatives primarily handle inquiries and support via phone or online channels. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Lilly Direct jobs in Indiana?

For Lilly Direct jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Lilly Direct jobs in Indiana look for?

The top searched job categories for Lilly Direct jobs in Indiana are:

What cities in Indiana are hiring for Lilly Direct jobs?

Cities in Indiana with the most Lilly Direct job openings:

Infographic showing various Lilly Direct job openings in Indiana as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Senior VC Director @ Eli Lilly in Indianapolis, IN

VC Stack

Indianapolis, IN • On-site

$162 - $237.60/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities

In a company-wide effort to speed innovation to patients, Lilly Ventures leverages emerging external innovation to enable Lilly to influence and better understand the evolving healthcare ecosystem and the role of hardware and software in the context of Lilly’s prioritized therapeutic areas. This newly designed role will provide strategic depth to the company’s external innovation strategy and influence next generation drug discovery, development, and commercialization. In addition, it will lead a variety of transaction types and promote a team culture of Diversity & Inclusion.

This Position On The Lilly Ventures Team Will
  • Identify, propose, and execute direct equity investments in early-stage life sciences and health technology companies, with pull-through of strategic insights from portfolio companies
  • Foster external strategic relationships (e.g., venture capital funds, corporate venture capital funds, incubators, health systems, and others) to identify and anticipate opportunities
  • Drive innovative thinking across business units, functions, and therapeutic areas on investment decisions that have a critical impact on external innovation
  • Anticipate the evolution of the market and competition, especially regarding its impact on innovation, acquisitions, and collaborations, to gain competitive advantage
  • Solve unique and complex problems with broad impact on the business
  • Work within small team dynamics to advance multiple projects simultaneously
  • Coach and mentor team member(s) while building a strong team culture of Diversity & Inclusion.
Basic Qualifications

Graduate degree (JD, MBA, MD, PhD) preferred, or a bachelor’s degree with a minimum of 7-10 years of experience in commercial or business development roles in healthcare, or drug discovery and development. Recognized as an internal expert for area of expertise.

Additional Skills/Preferences

Minimum of 3-5 years experience outside of the biopharmaceutical industry

High level of emotional intelligence with exceptional collaboration with colleagues at all levels

Effective problem solving, analytical, and project management skills to evaluate and resolve highly complex or unusual business and organizational problems

Exceptional business acumen, broad learning agility, and market knowledge

Demonstrated negotiation, persuasion, and influence skills

Excellent written and verbal communication skills

Business development, investment, and/or alliance management experience

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form https://careers.lilly.com/us/en/workplace-accommodation for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$162,000 – $237,600

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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