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Lifeline Representative Jobs (NOW HIRING)

Galaxy Distribution LLC

LIFELINE FIELD AGENT

CA · On-site

Join our team as a Lifeline Field Sales Representative in Oklahoma, California, Kansas, or Kentucky. In this vital role, you will qualify and enroll customers in the Lifeline Program, making a ...

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How much do lifeline representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for lifeline representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What is a lifeline representative?

Lifeline Representatives are professionals who assist eligible low-income individuals in enrolling in the federal Lifeline program, which provides discounted phone and internet services. Their responsibilities include verifying applicant eligibility, explaining program benefits, helping with the application process, and ensuring compliance with federal and state regulations. They often work for telecommunications companies or third-party agencies and must be well-versed in Lifeline program guidelines. Lifeline Representatives play a crucial role in bridging the digital divide and ensuring that essential communication services are accessible to those in need.

What are the key skills and qualifications needed to thrive as a lifeline representative?

To thrive as a Lifeline Representative, you need a solid understanding of eligibility requirements, program guidelines, and strong customer service skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, data entry tools, and telecommunication industry software is typically required. Exceptional interpersonal communication, patience, and problem-solving abilities help build trust with clients and ensure efficient service delivery. These skills are crucial for accurately assisting eligible customers, maintaining compliance, and fostering positive client experiences.

What are some common challenges faced by lifeline representatives, and how can they effectively manage them?

Lifeline Representatives often handle high call volumes and interact with individuals who may be frustrated or unfamiliar with the Lifeline program's requirements. Managing complex eligibility documentation and ensuring compliance with federal regulations can also be demanding. To navigate these challenges, representatives benefit from strong communication skills, patience, and a thorough understanding of program guidelines. Continuous training and support from team leaders are key to maintaining accuracy and delivering positive customer experiences.

What cities are hiring for Lifeline Representative jobs?

Cities with the most Lifeline Representative job openings:

What states have the most Lifeline Representative jobs?

States with the most job openings for Lifeline Representative jobs include:

What are popular job titles related to Lifeline Representative jobs?

For Lifeline Representative jobs, the most frequently searched job titles are:

Infographic showing various Lifeline Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $46,986 per year, or $22.6 per hour.

LIFELINE FIELD AGENT

Cadiz, KY • On-site

Galaxy Distribution LLC
See more jobs at Galaxy Distribution LLCexternal

Full-time

Re-posted 26 days ago

Job description


Summary:
Join our team as a Lifeline Field Sales Representative in Oklahoma, California, Kansas, or Kentucky. In this vital role, you will qualify and enroll customers in the Lifeline Program, making a significant impact in your community. This position is perfect for those passionate about customer service and eager to achieve excellent earnings.
Responsibilities:
  • Participate in events and field marketing activities.
  • Explain service features and benefits to potential customers.
  • Provide exceptional customer service to existing and prospective clients.
  • Meet or exceed monthly sales targets.
  • Stay updated on industry trends and developments.

Requirements
Requirements:
  • High school diploma or equivalent; some college coursework preferred.
  • Previous sales experience.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent organizational and time management skills.
  • Proficiency in Microsoft Office and CRM software.

If you are a self-driven individual with a passion for sales and customer service, we encourage you to apply. Join us in our mission to deliver exceptional coverage and services to our customers. Apply now!

Apply