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Lifeline Program Representative Jobs (NOW HIRING)

Galaxy Distribution LLC

LIFELINE FIELD MARKETING

Bethany, OK · On-site

$19 - $26/hr

As a Lifeline Representative, you will be responsible for helping qualify customers and enroll them in the Tribal Lifeline Program. We are seeking a candidate who ispassionate about helping people ...

Galaxy Distribution LLC

LIFELINE FIELD MARKETING

Shawnee, OK · On-site

$17.75 - $24.25/hr

As a Lifeline Representative, you will be responsible for helping qualify customers and enroll them in the Tribal Lifeline Program. We are seeking a candidate who is passionate about helping people ...

Galaxy Distribution LLC

LIFELINE FIELD MARKETING

Calvin, OK · On-site

$17.50 - $24/hr

As a Lifeline Representative, you will be responsible for helping qualify customers and enroll them in the Tribal Lifeline Program. We are seeking a candidate who ispassionate about helping people ...

Galaxy Distribution LLC

LIFELINE FIELD MARKETING

Harrah, OK · On-site

$19.25 - $26.50/hr

As a Lifeline Representative, you will be responsible for helping qualify customers and enroll them in the Tribal Lifeline Program. We are seeking a candidate who ispassionate about helping people ...

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Lifeline Program Representative information

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How much do lifeline program representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for lifeline program representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What is a Lifeline Program Representative?

Lifeline Program Representatives are professionals who assist eligible individuals in enrolling in and maintaining access to the federal Lifeline program, which provides discounted phone or internet services to low-income consumers. Their duties often include verifying applicant eligibility, guiding customers through the application process, and providing information about program benefits and requirements. They may work for telecommunications companies or organizations partnered with the Lifeline program, and they ensure compliance with federal regulations and protect against fraud. Lifeline Program Representatives play a crucial role in helping bridge the digital divide for underserved communities.

What are the key skills and qualifications needed to thrive as a Lifeline Program Representative?

To thrive as a Lifeline Program Representative, you need a thorough understanding of eligibility guidelines, excellent customer service abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, enrollment software, and federal Lifeline program protocols is often required. Strong communication, problem-solving, and attention to detail set top performers apart in this role. These skills ensure accurate enrollment, regulatory compliance, and positive customer experiences for those seeking affordable telecommunications services.

What are the main challenges faced by Lifeline Program Representatives when assisting clients, and how can they effectively address them?

Lifeline Program Representatives often encounter challenges such as helping clients who may lack documentation, have limited digital literacy, or are unfamiliar with program requirements. To address these issues, representatives must be patient, detail-oriented, and able to clearly explain eligibility criteria and application steps. Building rapport and maintaining empathy are essential, as is staying up-to-date with regulatory changes to provide accurate guidance. Collaborating closely with supervisors and other team members also ensures complex cases are handled efficiently, benefiting both clients and the organization.

What is the difference between Lifeline Program Representative vs Customer Service Representative?

AspectLifeline Program RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, knowledge of Lifeline programHigh school diploma, customer service skills
Work EnvironmentCall centers, community outreach, government agenciesCall centers, retail, office settings
Employer & IndustryTelecom companies, government programsVarious industries including retail, telecom, finance
Common Search IntentAssistance with Lifeline program, eligibility, enrollmentHandling customer inquiries, support, problem-solving

The main difference is that Lifeline Program Representatives focus on assisting clients with government-subsidized phone programs, requiring specific knowledge of eligibility and enrollment. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles involve communication skills and call center work, Lifeline Program Representatives specialize in social service programs, making their roles more targeted.

What cities are hiring for Lifeline Program Representative jobs?

Cities with the most Lifeline Program Representative job openings:

What states have the most Lifeline Program Representative jobs?

States with the most job openings for Lifeline Program Representative jobs include:

What are popular job titles related to Lifeline Program Representative jobs?

For Lifeline Program Representative jobs, the most frequently searched job titles are:

Infographic showing various Lifeline Program Representative job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,986 per year, or $22.6 per hour.

LIFELINE FIELD MARKETING

Bethany, OK • On-site

Galaxy Distribution LLC
See more jobs at Galaxy Distribution LLCexternal

$19 - $26/hr

Full-time

Re-posted 19 days ago

Job description


LifeLine Field Sales Representative Job Description
We are hiring highly motivated Lifeline field Representatives in Oklahoma to join our team. As a Lifeline Representative, you will be responsible for helping qualify customers and enroll them in the Tribal Lifeline Program. We are seeking a candidate who ispassionate about helping people and providing customer service.Would you like to make a difference in your community while earning an exceptional income?
Responsibilities:
• Work events and field marketing events
• Explain the features and benefits of our services to potential customers
• Provide excellent customerservice to existing and potential customers
• Meet or exceedmonthly sales targets
• Keep up-to-date with industry trendsand developments
Requirements
• High school diploma or equivalent; some college courseworkpreferred
• Prior sales experience preferred
• Excellentcommunication and interpersonal skills
• Ability to workindependently and as part of a team
• Strong organizational andtime management skills
• Proficient in Microsoft Office and CRM software
If you are a self-starter with a passion for sales andcustomer service, we encourage you to apply for this excitingopportunity. Join our team and be a part of our mission to providethe best coverage and services to our customers. Apply now!

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