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Lifeline Program Manager Jobs (NOW HIRING)

Galaxy Distribution LLC

LIFELINE FIELD MARKETING

Bethany, OK · On-site

$19 - $26/hr

... Tribal Lifeline Program. We are seeking a candidate who ispassionate about helping people and ... management skills • Proficient in Microsoft Office and CRM software If you are a self-starter ...

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Lifeline Program Manager information

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$38.5K

$107.5K

$157K

How much do lifeline program manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for lifeline program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between Lifeline Program Manager vs Customer Service Coordinator?

AspectLifeline Program ManagerCustomer Service Coordinator
CredentialsExperience in telecommunications, knowledge of federal programs, relevant certificationsCustomer service training, communication skills, basic industry knowledge
Work EnvironmentOffice-based, program management, compliance oversightCall centers, customer support, client interaction
Employer & IndustryTelecommunications companies, government agenciesService providers, retail outlets, customer support firms

The Lifeline Program Manager focuses on managing federal assistance programs, ensuring compliance, and overseeing service delivery. In contrast, the Customer Service Coordinator handles direct customer interactions, resolving issues, and providing support. While both roles require strong communication skills, the Program Manager has a broader focus on program administration and regulatory compliance, whereas the Coordinator emphasizes customer satisfaction and support.

What states have the most Lifeline Program Manager jobs?

States with the most job openings for Lifeline Program Manager jobs include:

What are popular job titles related to Lifeline Program Manager jobs?

For Lifeline Program Manager jobs, the most frequently searched job titles are:

Infographic showing various Lifeline Program Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.

Team Leader - 988 Lifeline Program

Saint Albans, VT • On-site

Northwestern Counseling & Support Services
501 - 1,000 employees
Learn more about Northwestern Counseling & Support Servicesexternal

$30 - $32/hr

Full-time

Medical, Dental, Retirement

Re-posted 10 days ago

Job description

At NCSS, our 988 Lifeline program provides immediate, compassionate support to individuals in crisis. As one of only two 988 Lifeline centers in Vermont, we connect with people through phone, chat, and text ensuring no one has to navigate a crisis alone.
We're seeking a Team Leader who combines strong clinical skills with a collaborative leadership style. In this role, you'll lead a team that provides direct crisis support and guiding day-to-day operations of the 988 Lifeline program. You'll work closely with law enforcement, emergency responders, internal teams, and community partners to coordinate effective responses, while supporting and supervising staff and interns.
You'll also help ensure the program runs smoothly behind the scenes managing scheduling and coverage, reviewing documentation, supporting staff training and performance, and tracking data required by statewide partners. In collaboration with the Community Mental Health Services Division Director, you may also assist with broader program outcomes.
In this role, you will:
  • Provide 988 Lifeline support via phone, chat, and text
  • Help lead daily operations, including scheduling and team support
  • Supervise, train, and mentor staff and interns
  • Collaborate with emergency services and community partners
  • Support quality assurance and required data tracking
  • May include covering 988 shifts - evenings and weekends - as needed.

This is a meaningful opportunity to lead a dedicated team while making a real-time impact in the lives of those in crisis.
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
EOE
Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.
Master's Degree
Valid license (Licensed Mental Health Counselor, Licensed Social Worker or Licensed Psychologist) to practice in the State of Vermont or be licensure eligible.

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