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Lifeline Agent Jobs (NOW HIRING)

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Lifeline Agent

Pawling, NY · On-site

$10/hr

Lifeline Agent Position Work on your own terms! This position offers full scheduling flexibility to fit your lifestyle. We are seeking motivated and reliable individuals to join our team as Lifeline ...

Ready 4 Work

Lifeline Agent

Dover, DE · On-site

$10/hr

Lifeline Agent Position Work on your own terms! This position offers full scheduling flexibility to fit your lifestyle. We are seeking motivated and reliable individuals to join our team as Lifeline ...

ContactPoint 360

CSR - Lifeline Agent

Pharr, TX · On-site

$13 - $17.75/hr

... Lifeline Agents who know how to build trust, solve problems, and support individuals through ... Our CEO started on the phones as a customer service agent. Around here, nothing is impossible when ...

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Lifeline Agent information

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How much do lifeline agent jobs pay per week?

As of Sep 10, 2026, the average weekly pay for lifeline agent in the United States is $884.29, according to ZipRecruiter salary data. Most workers in this role earn between $711.54 and $1,000.00 per week, depending on experience, location, and employer.

What is a lifeline agent?

A Lifeline Agent assists individuals in enrolling in the Lifeline program, a government initiative that provides discounted phone and internet services to eligible low-income households. Their responsibilities include verifying applicant eligibility, guiding customers through the application process, and ensuring compliance with program guidelines. Lifeline Agents often work in customer service roles, either in person or remotely, to help individuals access essential communication services. Strong communication skills, attention to detail, and knowledge of Lifeline program requirements are essential for success in this role.

What does a lifeline agent do?

A typical day for a Lifeline Agent involves handling inbound and outbound calls to assist customers with enrollment in the Lifeline program, answering questions about eligibility, and resolving any service or documentation issues. Agents often collaborate with other team members and supervisors to ensure seamless customer support and may handle sensitive information that requires confidentiality and care. The role can be fast-paced, especially during peak enrollment periods, but also rewarding as you help individuals access vital communication services. Most Lifeline Agents work in a call center environment, either on-site or remote, with shifts that may include evenings or weekends depending on company needs.

What skills and qualifications are needed to be a lifeline agent?

Lifeline Agents need strong communication skills, attention to detail, and a high school diploma or GED, with customer service experience typically preferred. Familiarity with call center software, CRM platforms, and certification in Lifeline Program guidelines or related training is often required. Compassion, problem-solving abilities, and the ability to stay calm under pressure are standout soft skills for this role. These qualities are crucial for providing accurate assistance and support to customers seeking affordable communication services in challenging situations.

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Lifeline Agent jobs near you
Infographic showing various Lifeline Agent job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,983 per year, or $22.1 per hour.

Lifeline Agent

Pawling, NY • On-site

Ready 4 Work
See more jobs at Ready 4 Workexternal

$10/hr

Other

Re-posted 5 days ago

Job description

Lifeline Agent Position

Work on your own terms! This position offers full scheduling flexibility to fit your lifestyle. We are seeking motivated and reliable individuals to join our team as Lifeline Agents. This is a rewarding opportunity for those who enjoy flexible work, have strong technological skills, and want to make a difference in their community.

Responsibilities:
  • Assist clients in qualifying for and receiving phones through government assistance programs.
  • Set up and provide guidance on how to use devices effectively.
  • Research and identify suitable locations within your area to assist clients.
  • Manage scheduling and appointments independently.
Requirements:
  • Proficiency with technology and ability to assist others in using devices.
  • Must have a smartphone and/or tablet.
  • Must pass a background check.
  • Must have personal vehicle and valid driver's license are required.
  • Excellent organizational skills, including the ability to set up tables for outreach events.
  • Strong communication and interpersonal skills.
  • Candidates must qualify for government assistance programs (e.g., food stamps, heating assistance, TANF, Medicaid, Social Security, low-income assistance).
  • You must provide an email address to receive training links.

Compensation: This is a commission-based position. Agents earn $10 per phone successfully provided to qualifying clients. Payments are made through a mobile paying app.

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