Lifeline Representative information
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$12.26 - $14.14
3% of jobs
$14.14 - $16.02
4% of jobs
$16.02 - $17.90
16% of jobs
$18.13 is the 25th percentile. Wages below this are outliers.
$17.90 - $19.78
15% of jobs
The median wage is $21.22 / hr.
$19.78 - $21.66
16% of jobs
$21.66 - $23.54
14% of jobs
$24.90 is the 75th percentile. Wages above this are outliers.
$23.54 - $25.42
11% of jobs
$25.42 - $27.29
9% of jobs
$27.29 - $29.17
4% of jobs
$29.17 - $31.05
4% of jobs
$31.05 - $32.93
4% of jobs
How much do lifeline representative jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for lifeline representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.
Lifeline Representatives are professionals who assist eligible low-income individuals in enrolling in the federal Lifeline program, which provides discounted phone and internet services. Their responsibilities include verifying applicant eligibility, explaining program benefits, helping with the application process, and ensuring compliance with federal and state regulations. They often work for telecommunications companies or third-party agencies and must be well-versed in Lifeline program guidelines. Lifeline Representatives play a crucial role in bridging the digital divide and ensuring that essential communication services are accessible to those in need.
To thrive as a Lifeline Representative, you need a solid understanding of eligibility requirements, program guidelines, and strong customer service skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, data entry tools, and telecommunication industry software is typically required. Exceptional interpersonal communication, patience, and problem-solving abilities help build trust with clients and ensure efficient service delivery. These skills are crucial for accurately assisting eligible customers, maintaining compliance, and fostering positive client experiences.
Lifeline Representatives often handle high call volumes and interact with individuals who may be frustrated or unfamiliar with the Lifeline program's requirements. Managing complex eligibility documentation and ensuring compliance with federal regulations can also be demanding. To navigate these challenges, representatives benefit from strong communication skills, patience, and a thorough understanding of program guidelines. Continuous training and support from team leaders are key to maintaining accuracy and delivering positive customer experiences.
What cities are hiring for Lifeline Representative jobs?
Cities with the most Lifeline Representative job openings:
What states have the most Lifeline Representative jobs?
States with the most job openings for Lifeline Representative jobs include:
What are popular job titles related to Lifeline Representative jobs?
For Lifeline Representative jobs, the most frequently searched job titles are:
