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Lifeline Agent Jobs (NOW HIRING)

Galaxy Distribution LLC

LIFELINE FIELD AGENT

CA · On-site

Join our team as a Lifeline Field Sales Representative in Oklahoma, California, Kansas, or Kentucky. In this vital role, you will qualify and enroll customers in the Lifeline Program, making a ...

Galaxy Distribution LLC

LIFELINE FIELD AGENT

Iola, KS · On-site

Join our team as a Lifeline Field Sales Representative in Oklahoma, California, Kansas, or Kentucky. In this vital role, you will qualify and enroll customers in the Lifeline Program, making a ...

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$528

$884

$1.4K

How much do lifeline agent jobs pay per week?

As of Jul 13, 2026, the average weekly pay for lifeline agent in the United States is $884.29, according to ZipRecruiter salary data. Most workers in this role earn between $711.54 and $1,000.00 per week, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Lifeline Agent position, and why are they important?

Lifeline Agents need strong communication skills, attention to detail, and a high school diploma or GED, with customer service experience typically preferred. Familiarity with call center software, CRM platforms, and certification in Lifeline Program guidelines or related training is often required. Compassion, problem-solving abilities, and the ability to stay calm under pressure are standout soft skills for this role. These qualities are crucial for providing accurate assistance and support to customers seeking affordable communication services in challenging situations.

What does a typical workday look like for a Lifeline Agent?

A typical day for a Lifeline Agent involves handling inbound and outbound calls to assist customers with enrollment in the Lifeline program, answering questions about eligibility, and resolving any service or documentation issues. Agents often collaborate with other team members and supervisors to ensure seamless customer support and may handle sensitive information that requires confidentiality and care. The role can be fast-paced, especially during peak enrollment periods, but also rewarding as you help individuals access vital communication services. Most Lifeline Agents work in a call center environment, either on-site or remote, with shifts that may include evenings or weekends depending on company needs.

What is a Lifeline Agent job?

A Lifeline Agent assists individuals in enrolling in the Lifeline program, a government initiative that provides discounted phone and internet services to eligible low-income households. Their responsibilities include verifying applicant eligibility, guiding customers through the application process, and ensuring compliance with program guidelines. Lifeline Agents often work in customer service roles, either in person or remotely, to help individuals access essential communication services. Strong communication skills, attention to detail, and knowledge of Lifeline program requirements are essential for success in this role.

More about Lifeline Agent jobs
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Lifeline Agent jobs near you

LIFELINE FIELD AGENT

Galaxy Distribution LLC

Dayton, KY • On-site

Full-time

Posted 28 days ago

Job description


Summary:
Join our team as a Lifeline Field Sales Representative in Oklahoma, California, Kansas, or Kentucky. In this vital role, you will qualify and enroll customers in the Lifeline Program, making a significant impact in your community. This position is perfect for those passionate about customer service and eager to achieve excellent earnings.
Responsibilities:
  • Participate in events and field marketing activities.
  • Explain service features and benefits to potential customers.
  • Provide exceptional customer service to existing and prospective clients.
  • Meet or exceed monthly sales targets.
  • Stay updated on industry trends and developments.

Requirements
Requirements:
  • High school diploma or equivalent; some college coursework preferred.
  • Previous sales experience.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent organizational and time management skills.
  • Proficiency in Microsoft Office and CRM software.

If you are a self-driven individual with a passion for sales and customer service, we encourage you to apply. Join us in our mission to deliver exceptional coverage and services to our customers. Apply now!

Apply