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Lifecycle Manager Jobs in New York (NOW HIRING)

GetViktor

Lifecycle Manager

New York, NY · On-site

Owner energy: vague goal in, shipped system out, without being managed through it. Even Better If * You have owned lifecycle at a Series A or B company through exactly this stage: a rebuilt or ...

The Farmer's Dog

Senior Lifecycle Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You have 6+ years of lifecycle, CRM, or retention marketing experience, ideally at a DTC or subscription business, including hands-on ownership of a lifecycle communications platform. * You have ...

The Farmer's Dog

Senior Lifecycle Manager

New York, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You have 6+ years of lifecycle, CRM, or retention marketing experience, ideally at a DTC or subscription business, including hands-on ownership of a lifecycle communications platform. * You have ...

CM.com

Customer Lifecycle Manager | Eastern US

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

The Role As our Customer Lifecycle Manager for North America, you'll own the full customer journey for every CM.com customer in the region - from the moment a deal closes through onboarding, adoption ...

Ramp

Employee Lifecycle Associate

New York, NY · On-site

$112K - $154K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role The Employee Lifecycle Associate owns the employee experience and ...

Avispa Technology

Lifecycle Marketing Manager

Manhattan, NY · On-site

$75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Lifecycle Marketing Manager PMOUNTJP00001237 * Hourly pay: $75/hr * Worksite: Leading digital streaming network (New York, NY 10036 (preferred), or Miami, FL 8900, or Burbank, CA 91502 - Onsite) * W2 ...

Avispa Technology

Lifecycle Marketing Manager

Manhattan, NY · On-site

$75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Lifecycle Marketing Manager PMOUNTJP00001237 * Hourly pay: $75/hr * Worksite: Leading digital streaming network (New York, NY 10036 - Onsite) * W2 Employment, Group Medical, Dental, Vision, Life ...

Qvest US

Manager - Contract Lifecycle Management (CLM)

New York, NY · On-site +1

$80K - $400K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Qvest US is seeking a Manager with Contract Lifecycle Management (CLM) expertise who will help us grow our CLM practice. You will engage in a number of different types of business consulting and ...

Mixpanel

Lifecycle Marketing Manager

New York, NY · Hybrid

About the Role As our Lifecycle Marketing Manager, you own the always-on programs that drive conversion from handraiser to qualified meeting. That means building the nurture infrastructure ...

BBVA

Client Lifecycle Management Associate

New York, NY · On-site

Knowledge of Client Lifecycle Management processes within Financial Institutions across the Corporate & Investment Banking environment is considered a plus. * Ability to manage multiple onboarding ...

Coast

Lifecycle Marketing Manager

New York, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role We're looking for a Lifecycle Marketing Manager to own how Coast activates, retains, and grows every customer after they sign. Our fuel card is the first product customers get from ...

Mixpanel

Lifecycle Marketing Manager

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As our Lifecycle Marketing Manager, you own the always-on programs that drive conversion from handraiser to qualified meeting. That means building the nurture infrastructure ...

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Lifecycle Manager information

How much do lifecycle managers make?

Lifecycle managers typically earn a median annual salary of around $80,000 to $120,000, depending on experience, industry, and location. Senior roles or those in high-demand sectors can offer higher compensation, often supplemented with bonuses and benefits. Strong skills in project management and data analysis can also influence earning potential.

What is a lifecycle manager?

A Lifecycle Manager is a professional responsible for overseeing the entire lifespan of a product, service, or customer relationship—from initial development or acquisition, through growth and maturity, to eventual phase-out or renewal. This role involves coordinating cross-functional teams, optimizing processes, and ensuring a smooth transition between each stage of the lifecycle. Their goal is to maximize value, reduce costs, and enhance customer or user satisfaction throughout the lifecycle. Lifecycle Managers are commonly found in industries such as technology, manufacturing, and customer success.

How does a lifecycle manager typically collaborate with cross-functional teams to ensure successful product or service delivery?

Lifecycle Managers work closely with teams across product development, marketing, sales, and customer support to oversee a product or service from inception through retirement. They facilitate communication between departments, align project timelines, and ensure that each team understands their responsibilities at every stage. This collaborative approach helps identify potential roadblocks early and ensures that customer and business needs are met throughout the lifecycle. Effective Lifecycle Managers often lead regular meetings, coordinate feedback loops, and use project management tools to keep everyone on track.

What are the key skills and qualifications needed to thrive as a lifecycle manager, and why are they important?

To thrive as a Lifecycle Manager, you need a strong understanding of product or service lifecycle processes, project management, and data analysis, often supported by a degree in business, engineering, or a related field. Familiarity with lifecycle management tools, CRM systems, and certifications like PMP or ITIL are commonly required. Outstanding communication, problem-solving, and stakeholder management skills help set top performers apart. These skills and qualifications ensure effective coordination, maximize product value, and drive business success throughout the lifecycle.

What is the difference between Lifecycle Manager vs Maintenance Manager?

AspectLifecycle ManagerMaintenance Manager
Primary FocusOverseeing product or project lifecycle from inception to disposalManaging maintenance activities to ensure equipment and facilities operate efficiently
Required CredentialsProject management certifications, engineering or business backgroundTechnical certifications, engineering or technical background
Work EnvironmentProduct development, project teams, cross-functional collaborationFacilities, manufacturing plants, technical teams
Industry UsageManufacturing, IT, product developmentManufacturing, facilities management, industrial sectors

While both roles involve managing aspects of operational processes, the Lifecycle Manager focuses on the entire product or project lifecycle, whereas the Maintenance Manager concentrates on maintaining equipment and facilities. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Lifecycle Manager jobs in New York?

For Lifecycle Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Lifecycle Manager jobs in New York look for?

The top searched job categories for Lifecycle Manager jobs in New York are:

What cities in New York are hiring for Lifecycle Manager jobs?

Cities in New York with the most Lifecycle Manager job openings:

Lifecycle Manager jobs near you
Infographic showing various Lifecycle Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Lifecycle Manager

GetViktor

New York, NY • On-site

Full-time

Posted 15 days ago

Job description

About Viktor
Viktor is the AI employee. It lives in Slack and Microsoft Teams, connects to 3,200+ tools, and does real work for real companies: finance, marketing, ops, engineering. We're building the product that replaces half the SaaS stack.
The team is small. The scope is not.
The Short Version
You own the lifecycle machine: every email and nudge that turns a signup into a daily user, a single user into a team, and a lapsed workspace into a returning one. An agency is rebuilding the system right now. In mid-August it becomes yours, and everything about where it goes next is your call. First dedicated lifecycle owner, hands-on in Customer.io daily, judged on activation, net revenue retention, and reactivated revenue. You ship every week.
What's Actually Going On Here
Tens of thousands of people sign up, and what happens after signup is decided largely by lifecycle: the emails and messages that turn a curious signup into a daily user, a single user into a team, and a lapsed workspace into a returning one. In May 2026 we closed a $75M Series A led by Accel, with Slack's founders co-investing. The product works and the market is pulling. Lifecycle is the least-owned lever we have.
Today it is run by the Head of Growth as a side quest. An agency is rebuilding the system through mid-August: ten tracks, 20 flows, structured A/B testing with holdouts, and personalisation off survey attributes, all on Customer.io with a dedicated sending domain. When their engagement ends, that system needs an owner who treats it as their number, not a vendor relationship.
That is this hire. First dedicated lifecycle owner. No team above you, no legacy spaghetti to untangle. You inherit a freshly rebuilt machine and the interesting work starts on day one.
What You'll Actually Do
  • Activation. Our biggest leak is between a user's first message to Viktor and their first scheduled task. You own the email and in-channel nudge side of closing it. (In-product activation belongs to Product; you two will be joined at the hip.)
  • Expansion. Half of paying workspaces still have only one active human. Seat expansion and usage expansion are open headroom, and the motion is dormant. You build it.
  • Retention and reactivation. Churn here is mostly voluntary and win-back is brand new. You own it and iterate on real revenue numbers.
  • The advocacy engine. Lifecycle comms for referrals, creators, and implementation specialists: one pitch per person per cycle, credits-led, never spammy. The programs have owners; the email layer is yours.
  • Segmentation and data. You define the segmentation roadmap (buyer vs end-user, team size, usage stage) and drive the data dependencies with engineering. Reach and person-attribute coverage in our ESP is a live engineering conversation, not a solved problem: you are the internal customer who keeps it moving.
  • The channel itself. Deliverability, sending domains, send hygiene, frequency capping, and the quality bar on every email that leaves the building. High touch and human, never mass and lazy.

The Bar
Judged on activation rate, net revenue retention, and reactivated revenue, not on sends shipped or campaign count. "The calendar was full" is not the bar. "More signups become teams, and more teams stay and grow" is. "I'd brief an agency to build that" is an instant no-hire. You are the builder.
How You'll Know It's Working
  • 30 days. Full command of the inherited system: every track, flow, segment, suppression rule, and dashboard. The test program runs under your hand, not the agency's.
  • 60 days. Handoff complete and invisible. First test reads actioned: losers killed or rewritten, winners scaled. First segmentation win shipped with engineering.
  • 90 days. Activation, expansion, and reactivation each have a north-star number, a live campaign system behind it, and a trend you can defend in a growth review.

Who You Are
  • You have run lifecycle for a usage-based or PLG B2B SaaS, where revenue comes from seats and usage, not cart recovery. You know why that difference changes everything.
  • Hands-on Customer.io (or an equivalent you can prove), including segments, campaigns, webhooks, and event-triggered flows you built yourself.
  • Data fluency: you write SQL, you live in product analytics, and you pull your own segments instead of filing a ticket.
  • You can put numbers on your best work: what the activation or retention metric was, what you did, what it became.
  • AI-native, for real. We use Viktor to build Viktor, and you will use it to run lifecycle from day one.
  • Owner energy: vague goal in, shipped system out, without being managed through it.

Even Better If
  • You have owned lifecycle at a Series A or B company through exactly this stage: a rebuilt or inherited system, first holdouts, first segmentation roadmap.
  • You have deliverability scar tissue: a domain you warmed, a blocklist you got off, a sender reputation you rescued.
  • You have run referral or advocacy comms and know how to promote a program without burning the list.
  • You have been the marketing-side owner of a CDP, event pipeline, or ESP migration.

Probably Not a Fit If
  • Your lifecycle experience is DTC ecommerce: replenishment, AOV, cart recovery. Great craft, different motion.
  • You grew a newsletter and call it lifecycle.
  • Your default mode is briefing an agency or a team to do the building.
  • You need the data team to pull every segment before you can start.

Why This Role Is Different
  • You inherit a freshly rebuilt system with structured testing already wired in. Most lifecycle hires spend a year untangling before they get to this starting line.
  • Lifecycle here reports into growth with a direct line to the founders. It is a revenue lever, not a service desk taking briefs.
  • Tight feedback loops most lifecycle marketers never get: the product is used daily, events flow into the ESP, and your holdouts tell you the truth in weeks.
  • You run the channel with an AI employee at your side. Viktor drafts, audits, monitors, and pulls data with you from day one.
How we work
Small team, high trust, low process. Decisions are made by owners, not committees. You will ship your first week. You will talk to users your first day.
We don't do alignment meetings or stakeholder syncs. We build things, see if they work, and iterate.
Why Viktor
We're one of the fastest-growing companies in the world. The product works. The market is pulling.
This is a rare window: everyone here owns something real. Not a task. A surface of the company that customers depend on.
That doesn't last forever. Right now, it's still true.
Compensation
Top-of-the-market salary and the kind of ownership that only exists at this stage.
The best work happens when you're in the room. Munich, New York, Dublin, and Warsaw. Remote for some roles.

Apply