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Life Insurance Call Center Jobs in Arizona (NOW HIRING)

Ascensus

Bilingual Call Center Representative

Phoenix, AZ · On-site

$19/hr

Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance ... Note: For call center roles specifically, it is a requirement to either hardwire your equipment ...

CoolSys

Representative 1, Call Center

Phoenix, AZ · On-site

$17 - $20.91/hr

Company sponsored life insurance, as well as optional AD&D, short and long-term disability ... Qualifications * 1+ years of experience in a call center or similar B2B customer service role.

MDS Communications

Call Center Sales Agent

Mesa, AZ

$16.15 - $17.65/hr

Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

Teleperformance

Call Center Supervisor

Scottsdale, AZ · On-site

$28 - $30.60/hr

This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage ... Purpose Develop, implement, assess and improve day-to-day operations of inbound call centers in ...

Teleperformance

Call Center Supervisor

Scottsdale, AZ · On-site

This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage ... Purpose Develop, implement, assess and improve day-to-day operations of inbound call centers in ...

CoolSys

Representative 2, Call Center

Phoenix, AZ · On-site

$19.71 - $22.63/hr

Company sponsored life insurance, as well as optional AD&D, short and long-term disability ... Minimum 2 years of Call Center/Dispatch experience or experience in a fast-paced and mission ...

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Life Insurance Call Center information

See Arizona salary details

$9

$16

$23

How much do life insurance call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for life insurance call center in Arizona is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.69 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in a life insurance call center?

A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.

What are the key skills and qualifications needed to thrive in a life insurance call center position, and why are they important?

To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.

What is a life insurance call center?

A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.

What are the most commonly searched types of Life Insurance Call Center jobs in Arizona? The most popular types of Life Insurance Call Center jobs in Arizona are:
What are popular job titles related to Life Insurance Call Center jobs in Arizona? For Life Insurance Call Center jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Life Insurance Call Center jobs in Arizona look for? The top searched job categories for Life Insurance Call Center jobs in Arizona are:
What cities in Arizona are hiring for Life Insurance Call Center jobs? Cities in Arizona with the most Life Insurance Call Center job openings:
Life Insurance Call Center jobs near you
Infographic showing various Life Insurance Call Center job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,371 per year, or $16 per hour.

Call-by-Call Manager

Grand Canyon Home Services LLC

Youngtown, AZ • On-site

$19 - $29/hr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Benefits:
  • Your Birthday is a Paid Day Off
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development

Are You A Perfectionist? Extremely Detail Oriented? Hard Working? Task Oriented? Able To Hold Others Accountable?

Family owned, Local Air Conditioning, Heating and Plumbing company with an amazing reputation is looking for a Call-by-Call Manager! We have been in business for over 25 years and have built a reputation of being an honest, trustworthy company with an A+ BBB rating. We are looking for a trustworthy, reliable and highly organized "boss"... aka: Call-by-Call Manager to join our team!! This position is in place to ensure exceptional service delivery on every customer call (phone calls and field service calls). This role is pivotal in enhancing our operations, improving customer satisfaction, and driving operational efficiency.
***If you’re a clock-puncher who wants to do as little as possible, then please stop reading this right now. This is not for you!...
Who Are We?

We’re Grand Canyon Home Services LLC. We started over 25 years ago – just one guy and a truck doing heating and cooling work. Today, we continue to grow and are becoming market leaders who want to DOMINATE the West Valley market with Plumbing, Heating, Cooling, Electric, Duct Cleaning, Drain and Sewer Services… and more. We have served thousands of happy customers.... and it feels like we’re only getting started. We’re adding more team members, and you should see the plan we have for growth beyond this.
We’re looking for team members who are striving to push themselves and their team members beyond their personal limits, to earn the money and recognition they deserve, and to have an amazing life-long career in an environment where you work with friends every day.

What’s So Different Here?

Our target is simple: to serve our clients at the highest level and make friends in the process.
 
Responsibilities:
Oversee daily call center operations and manage team performance.
Analyze phone call and service call metrics to identify trends and areas for improvement.
Develop strategies to enhance call handling and customer satisfaction.
Provide leadership and direction to call center staff.
Requirements:
Experience in call center management or a leadership role.
Strong analytical and problem-solving skills.
Excellent communication and team management abilities.
Proficiency in relevant HVAC efficiency and  technology.