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Life Insurance Call Center Jobs in Arizona (NOW HIRING)

MDS Communications

Call Center Associate

Mesa, AZ

$16.15 - $17.65/hr

Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

MDS Communications

Call Center Agent

Mesa, AZ

$16.15 - $17.65/hr

Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

RemX

$16/Hr. Remote Call Center Rep.

Phoenix, AZ · On-site +1

$16/hr

Great Work/Life balance and Access to courses to help sharpen your skill set. What You'll Do ... Place calls to insurance companies on behalf of patient needs. * Adhere to call center metrics and ...

Kimbrell Agency

Life Insurance Agent

Queen Creek, AZ · On-site

$50K - $100K/yr

You'll call these clients, set appointments, and meet virtually to help them find the best ... This role does require a Life and Health Insurance License, but don't worry-we'll help you obtain ...

CoolSys

Representative 1, Call Center

Phoenix, AZ

$17 - $20.91/hr

Company sponsored life insurance, as well as optional AD&D, short and long-term disability ... Qualifications * 1+ years of experience in a call center or similar B2B customer service role.

CoolSys

Representative 1, Call Center

Phoenix, AZ · On-site

$17 - $20.91/hr

Company sponsored life insurance, as well as optional AD&D, short and long-term disability ... Qualifications * 1+ years of experience in a call center or similar B2B customer service role.

Powelson Consulting

Call Center Banker

Phoenix, AZ · On-site

$15.50 - $19.75/hr

\n \n \n \n \n At Powelson Consulting, we are looking for a Call Center Banker for our Financial ... life and financial goals, and pairing new solutions and services to meet client needs. \n \n \n \n ...

Kimbrell Agency

Life Insurance Agent

Queen Creek, AZ · Remote

$50K - $100K/yr

You'll call these clients, set appointments, and meet virtually to help them find the best ... This role does require a Life and Health Insurance License, but don't worry--we'll help you obtain ...

CoolSys

Representative 2, Call Center

Phoenix, AZ

$19.71 - $22.63/hr

Company sponsored life insurance, as well as optional AD&D, short and long-term disability ... Minimum 2 years of Call Center/Dispatch experience or experience in a fast-paced and mission ...

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All JobsLife Insurance Call Center JobsLife Insurance Call Center Jobs in Arizona

Life Insurance Call Center information

See Arizona salary details

$9

$16

$23

How much do life insurance call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for life insurance call center in Arizona is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.69 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in a life insurance call center?

A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.

What are the key skills and qualifications needed to thrive in a life insurance call center position, and why are they important?

To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.

What is a life insurance call center?

A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.

What are the most commonly searched types of Life Insurance Call Center jobs in Arizona? The most popular types of Life Insurance Call Center jobs in Arizona are:
What are popular job titles related to Life Insurance Call Center jobs in Arizona? For Life Insurance Call Center jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Life Insurance Call Center jobs in Arizona look for? The top searched job categories for Life Insurance Call Center jobs in Arizona are:
What cities in Arizona are hiring for Life Insurance Call Center jobs? Cities in Arizona with the most Life Insurance Call Center job openings:
Life Insurance Call Center jobs near you
Infographic showing various Life Insurance Call Center job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,371 per year, or $16 per hour.

Call Center Representative

Chiricahua Community Health Centers, Inc

Douglas, AZ • On-site

$14.50 - $18.25/hr

Full-time

Medical, Dental

Posted 4 days ago

Job description

Job Title: Call Center Representative
Reports To: Supervisor, Call Center
Job Summary: Confirms patient appointments and verifies patient insurance and demographic information.
Qualifications and Requirements:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Job duties may be modified at any time based on business needs.
Essential Job Duties:
  • Answers phone calls expediently and refers inquiries to the appropriate parties as needed.
  • Schedules and confirms patient appointments over the phone.
  • Explains health center procedures to patients.
  • Verifies medical insurance coverage and eligibility and expires any insurances that are not active.
  • Verifies dental insurance coverage and eligibility, deductible, and maximum coverage.
  • Informs patients of account balances and correct billing amounts.
  • Notifies patients of insurance co-pays.
  • Verifies patient demographic information.
  • Ensures accuracy of information in telephone messages and deciphers the correct amount to charge self-pay or sliding fee schedule patients.
  • Takes payments over the phone.
  • Provides referral status information to patients.
  • Working assigned weekends as required.
  • Other duties as assigned.

Required Minimum Qualifications - Education, Experience, Certificates & Licenses:
  • High School Diploma or GED.
  • Three to six months customer service experience.

Preferred Qualifications - Education, Experience Certificates & Licenses:
  • One year of experience in a medical setting providing office support preferred.

Required Language Skills:
  • Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
  • Bilingual in English and Spanish may be required based on current staffing patterns, patient population, and/or duty assignment.

Physical Requirements:
  • Ability to occasionally exert enough force to move objects weighing up to 10 pounds.
  • Ability to continuously remain in a stationary position.
  • Ability to occasionally move about inside the workplace to access files, office machinery, etc.
  • Possesses hand-eye coordination and manual dexterity necessary to constantly operate computers, telephone, and other office machinery.
  • Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
  • Ability to discern the nature of sounds at a normal spoken volume.

Other Required Knowledge, Skills, and Abilities:
  • Ability to add, subtract, multiply, and divide in all measure, using whole numbers, common fractions, and decimals.
  • Ability to gather data in an organized fashion from varied sources.
  • Ability to take direction and perform assignments accordingly.
  • Knowledge of prepaid health plans preferred.
  • Knowledge of HIPAA and Corporate Compliance rules and regulations.
  • Computer literacy required.
  • Knowledge of Electronic Health Records preferred.
  • Ability to provide excellent customer service by mail, telephone, and in-person.
  • Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
  • Ability to display a positive attitude towards patients, providers, supervisors, and other staff.

Work Environment & Conditions:
  • Work environment is typical of an administrative office setting with no substantial exposure to adverse environmental conditions.

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