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Life Alert Customer Service Jobs in Wisconsin (NOW HIRING)

NEB Corp.

Customer Service Representative

West Bend, WI · On-site

$16.25 - $22/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a ... Employer Paid Life and AD&D Insurance * Voluntary Life, Flexible Spending Accounts, Accident ...

The Royal Group

Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

Customer Service Representative Innovative Fiber, a TRG company and subsidiary of Schwarz Partners ... Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) ...

NEB Corp.

WI · On-site

$16 - $21.75/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a ... Employer Paid Life and AD&D Insurance * Voluntary Life, Flexible Spending Accounts, Accident ...

NEB Corp.

Customer Service Representative

Cedar Grove, WI · On-site

$17 - $23/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a ... Employer Paid Life and AD&D Insurance * Voluntary Life, Flexible Spending Accounts, Accident ...

Pentair

Customer Service Rep

Delavan, WI · Hybrid

$21/hr

Customer Service Representative - Delavan, WI (Hybrid) At Pentair, you will workalongsidepassionate ... We put ourmissioninto practice,helping the world sustainably move, improve, and enjoy water, life ...

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All JobsLife Alert Customer Service JobsLife Alert Customer Service Jobs in Wisconsin

Life Alert Customer Service information

See Wisconsin salary details

$9

$18

$27

How much do life alert customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for life alert customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a Life Alert Customer Service?

A Life Alert Customer Service job involves assisting customers with inquiries, troubleshooting device issues, and responding to emergency alerts. Representatives provide support to users, family members, and caregivers to ensure they understand how the Life Alert system functions. The role requires strong communication skills, compassion, and the ability to remain calm under pressure. Employees may also handle account management tasks, such as updating customer information or processing service requests.

What are the key skills and qualifications needed to thrive in the Life Alert Customer Service position, and why are they important?

To thrive as a Life Alert Customer Service representative, you need strong communication skills, attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and emergency response protocols is typically required. Compassion, patience, and active listening set top performers apart in this role. These abilities are crucial for providing prompt, accurate assistance to individuals in urgent or stressful situations, ensuring their safety and peace of mind.

What are the typical daily responsibilities for a Life Alert Customer Service representative?

Life Alert Customer Service representatives handle incoming calls from subscribers who may be experiencing emergencies or have questions about their services. They quickly assess each caller’s needs, provide reassurance, and follow established protocols to dispatch emergency assistance or offer guidance. Additionally, they document all interactions, update client information, and collaborate with supervisors and emergency response teams to ensure effective support. The role involves attentiveness to detail, the ability to multitask, and a commitment to delivering calm, compassionate service during high-stress situations.

What are popular job titles related to Life Alert Customer Service jobs in Wisconsin?

For Life Alert Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Life Alert Customer Service jobs in Wisconsin look for?

The top searched job categories for Life Alert Customer Service jobs in Wisconsin are:

Life Alert Customer Service jobs near you
Infographic showing various Life Alert Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Rep

Modine Manufacturing Company

Onalaska, WI • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Modine Manufacturing rating

6.1

Company rating: 6.1 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

432nd of 489 rated machine equipment manufacturers

Job description

Customer Service Rep
Job Posting Location: Onalaska WI
Posting Start Date: 7/15/26
Req Id: 9189
Required Travel: 0 - 10%
Remote, Onsite or Hybrid?: Onsite
Posted Pay Range: 20.00
For more than 100 years, Modine has solved the toughest thermal management challenges for mission-critical applications. Our purpose of Engineering a Cleaner, Healthier World™ means we are always evolving our portfolio of technologies to provide the latest heating, cooling, and ventilation solutions. Through the hard work of more than 11,000 employees worldwide, our Climate Solutions and Performance Technologies segments advance our purpose with systems that improve air quality, reduce energy and water consumption, lower harmful emissions, enable cleaner running vehicles, and use environmentally friendly refrigerants. Modine is a global company headquartered in Racine, Wisconsin (U.S.), with operations in North America, South America, Europe, and Asia. For more information about Modine, visit modine.com.
Position Description
Position Description:
We are looking for team players who are curious enough to ask questions and explore new ideas, passionate enough to serve our customers, and ready to take ownership of challenges and grow with us. We are a team, first and foremost, and we take pride in our collaborative efforts! The Customer Service Representative serves as the front line of communication between the company and its customers, delivering responsive and solution-oriented support. This role involves handling inquiries, processing requests, and ensuring a positive customer experience across multiple communication channels.
Key Responsibilities
Key Responsibilities:

  • Respond to customer questions, complaints, and service requests via phone, email, or chat in a courteous and timely manner.
  • Assist with order processing, account updates, billing inquiries, and product/service troubleshooting.
  • Accurately document customer interactions and outcomes in CRM or ticketing systems.
  • Escalate unresolved or complex issues to appropriate departments while maintaining ownership of the customer experience.
  • Provide accurate information about products, services, policies, and procedures.
  • Follow company guidelines for customer interactions, data privacy, and service expectations.
  • Meet or exceed individual performance goals related to response time, accuracy, and customer satisfaction.
Required Education & Qualifications
Required Qualifications:
  • 1-2 years of customer service or call center experience preferred.
  • Strong verbal and written communication skills with a friendly and professional demeanor.
  • Ability to work efficiently under pressure and manage high volumes of customer inquiries.
  • Comfortable using customer service software, CRM tools, and basic office applications.
  • Good problem-solving skills and a customer-first mindset.
  • Reliable, punctual, and able to follow established procedures and protocols.
  • Bilingual skills (preferred in some roles or regions).
Education Requirements:
  • High school diploma or equivalent required.
  • Additional training or coursework in communication, customer service, or office systems a plus.
Why Choose Modine?
Health & Well-being:
  • Day One
    • Competitive health, dental & vision insurance coverage
    • Employee Assistance Program
  • After 90 days of continuous employment
    • Maternity Leave (12 weeks at 100% pay)
      • 8 weeks of short term disability leave paid at 100%
      • 4 weeks of paid parental leave paid at 100%
    • Paternity Leave (4 weeks at 100% pay)
Financial Benefits:
  • 401k Retirement plan and company paid match
  • Life Insurance
  • Health Savings Account (HSA) with employer contribution
  • Flexible Spending Accounts (FSA)
  • Short Term Disability (company paid)
  • Long Term Disability
Work-Life Balance:
  • Competitive time-off policies
  • Tuition Reimbursement

To view full benefits information: MyModine Benefits
Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Modine provides a competitive benefit package, which could include paid vacation, short term disability, 401(k), health, dental, vision, life insurance, flex spending benefits, tuition reimbursement, Health Savings Account and much more. Human Resources will provide more detail upon your hiring.
#LI-
#LI-Onsite
#LI-Remote
#LI-Hybrid
The salary range for this position is estimated in good faith to be $18.00 - $20.00 per hour. The specific offer will depend on the candidate's qualifications, experience, and other job-related considerations but will be within the stated range. Where required by applicable law, a general description of benefits and other compensation offered for this role is also provided or made available.
This position is not eligible for any form of sponsorship (e.g. OPT or H1B visa status) now or in the future. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.

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