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Life Alert Customer Service Jobs in Wisconsin (NOW HIRING)

Adams, Inc.

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alert Lead or Supervisor when: * Production Schedule isn't complete in ServiceTitan for next full ... Additionally, we offer a full benefits package that includes health, dental, vision, and life ...

Adams, Inc.

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alert Lead or Supervisor when: * Production Schedule isn't complete in ServiceTitan for next full ... Additionally, we offer a full benefits package that includes health, dental, vision, and life ...

ADAM'S

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Alert Lead or Supervisor when: * Production Schedule isn't complete in ServiceTitan for next full ... Additionally, we offer a full benefits package that includes health, dental, vision, and life ...

TEKsystems

Email Customer Service Reps

Green Bay, WI · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... alert manager of trends. • Recommend process improvements. • Provide on-the-job training for ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

Kfc

Customer Service

Sheboygan, WI

$12 - $13/hr

  • PTO

The Customer Service is the first face that customers see when they walk through the door or the ... to life. Key responsibilities are ensuring customer's satisfaction while being the smiling face ...

Amorim Cork Composites Inc

Customer Service

Trevor, WI · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a detail-oriented and analytical Customer Service to join our Sales Support ... Life insurance * Paid time off * Parental leave * Vision insurance Schedule: * 8 hour shift ...

H T Safety Shoes Service Inc

Customer Service Associate

Milwaukee, WI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... dental and life insurances, and 401K. Hy-Test Safety Shoe Service is celebrating 40 years of ... A customer-centric mindset. Ability to multi-task, prioritize, and maintain attention to detail.

Smurfit Westrock

Sr. Asst, Customer Service

Beloit, WI · On-site

$18.25 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Proactively track order activity and inventory levels and alert appropriate staff/customers of any potential issues * Handle outside purchases for services and materials required for the ...

Westrock

Sr. Asst, Customer Service

Beloit, WI · On-site

$18.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Proactively track order activity and inventory levels and alert appropriate staff/customers of any potential issues * Handle outside purchases for services and materials required for the ...

Smurfit Westrock Company

Sr. Asst, Customer Service

Beloit, WI · On-site

$18.25 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Proactively track order activity and inventory levels and alert appropriate staff/customers of any potential issues * Handle outside purchases for services and materials required for the ...

New

Smurfit Westrock

Sr. Asst, Customer Service

Beloit, WI · On-site

$18.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Proactively track order activity and inventory levels and alert appropriate staff/customers of any potential issues * Handle outside purchases for services and materials required for the ...

Kelly Services

Customer Service Representative

Milwaukee, WI

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What You'll Do As a Customer Service Representative, you will help ensure customers receive ... It's the fuel that powers every next step of your life. It's the ripple effect that changes and ...

Kelly Services

Customer Service Representative

Green Bay, WI

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Assisting truck drivers by providing backend customer service and administrative support ... It's the fuel that powers every next step of your life. It's the ripple effect that changes and ...

New

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All JobsLife Alert Customer Service JobsLife Alert Customer Service Jobs in Wisconsin

Life Alert Customer Service information

See Wisconsin salary details

$9

$18

$27

How much do life alert customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for life alert customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a Life Alert Customer Service?

A Life Alert Customer Service job involves assisting customers with inquiries, troubleshooting device issues, and responding to emergency alerts. Representatives provide support to users, family members, and caregivers to ensure they understand how the Life Alert system functions. The role requires strong communication skills, compassion, and the ability to remain calm under pressure. Employees may also handle account management tasks, such as updating customer information or processing service requests.

What are the key skills and qualifications needed to thrive in the Life Alert Customer Service position, and why are they important?

To thrive as a Life Alert Customer Service representative, you need strong communication skills, attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and emergency response protocols is typically required. Compassion, patience, and active listening set top performers apart in this role. These abilities are crucial for providing prompt, accurate assistance to individuals in urgent or stressful situations, ensuring their safety and peace of mind.

What are the typical daily responsibilities for a Life Alert Customer Service representative?

Life Alert Customer Service representatives handle incoming calls from subscribers who may be experiencing emergencies or have questions about their services. They quickly assess each caller’s needs, provide reassurance, and follow established protocols to dispatch emergency assistance or offer guidance. Additionally, they document all interactions, update client information, and collaborate with supervisors and emergency response teams to ensure effective support. The role involves attentiveness to detail, the ability to multitask, and a commitment to delivering calm, compassionate service during high-stress situations.

What are popular job titles related to Life Alert Customer Service jobs in Wisconsin?

For Life Alert Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Life Alert Customer Service jobs in Wisconsin look for?

The top searched job categories for Life Alert Customer Service jobs in Wisconsin are:

Life Alert Customer Service jobs near you
Infographic showing various Life Alert Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

Adams, Inc.

Elkhorn, WI • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Are you an experience Customer Service Representative looking for a better opportunity?
Adams, Inc. has been in the Elkhorn area since 1988.  We specialize in providing exceptional service by way of residential, commercial, and smart home electrical services, plumbing, HVAC, and home backup power systems. We are looking for a new Team Member who shares our same values of Integrity, People, Excellence, Attitude, and Partnership!
We are looking for a Customer Service Representative (CSR) to join our on-site team in Elkhorn, WI. As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and scheduling recurring maintenance. This role requires excellent organizational skills, keen attention to detail, and the ability to work effectively under pressure to ensure timely and efficient service delivery. 
Essential Duties and Responsibilities: 
  • Handle 50+ customer interactions daily, to include replying to requests for information, following up on Sales Leads, and other customer service based tasks.
  • Schedule and dispatch service technicians to customer locations based on priority, location, and technician availability. 
  • Monitor the status of service calls and adjust as needed to ensure timely completion. 
  • Communicate effectively with service technicians to provide job details, directions, and updates. 
  • Handle incoming technician texts related to service requests, providing accurate information and updates on service status. 
  • Assist with route optimization to maximize technician efficiency and minimize travel time. 
  • Handle emergency and urgent service requests promptly, ensuring rapid response and resolution. 
  • Manage customer memberships, including processing renewals and addressing any membership-related inquiries. 
  • Schedule recurring maintenance appointments for members, ensuring timely and consistent service. 
  • Other duties as assigned. 
Expectations: 
  • Update ServiceTitan for the following week (Wednesday PM/Thursday AM by 10AM) 
  • Monitor daily for updates 
  • Manage Service/Sales scheduling 
  • Alert Lead or Supervisor when: 
    • Production Schedule isn't complete in ServiceTitan for next full week 
    • Service/Sales Schedule isn't complete for next three days 
  • Other reasonable and attainable KPI's and expectations as needed
Minimum Education and Certification Requirements: 
  • High school diploma or equivalent. 
Minimum Experience Requirements: 
  • At least one-year of full-time experience in a high-volume customer service role is required. High volume is 50+ daily customer interactions.
  • Proficiency with Service Titan or similar dispatching/service software. 
  • Proficiency in Microsoft Office Suite. 
  • Must be able to type at least 30 words per minute (typing test given as an assessment).
  • Ability to work under pressure and handle high-stress situations effectively. 
  • A positive attitude and a solid commitment to providing exceptional customer service. 
  • Excellent communication and interpersonal skills. 
  • Strong organizational and multitasking abilities. 
Computer Skills: 
PC proficiency is required, with experience in Microsoft Office applications including Word, Excel and Outlook 
Schedule: 
This is an on-site position at our location in Elkhorn, WI. This is not a hybrid or remote role. The schedule for this role is primarily Monday – Friday, day-time hours. Later hours and weekends may be required depending on our workload and the needs/schedules of our customers/clients.
Adams is proud to offer a competitive pay range of $18.00 - $22.00 per hour based on recent, relevant experience. Additionally, we offer a full benefits package that includes health, dental, vision, and life insurance as well as an employer-match 401K, Paid Time Off, and Paid Holidays.
Adams, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.