Library Jobs in Norfolk, VA (NOW HIRING)

Salary : $40,238.00 - $47,297.00 Annually
Location : Tabb, VA
Job Type: Full-time
Job Number: 11LC(C)-2144
Department: Library Services
Division: LIBRARY TABB
Opening Date: 05/15/2026
Closing Date: Continuous
Description
Responsible for performing paraprofessional responsibilities in the Circulation section of the Library. Performs a variety of clerical tasks in assisting library patrons and maintaining library materials and records including checking library materials in and out, collecting overdue fines, shelving materials, and providing limited reference assistance to library patrons.
Job responsibilities may include any of the following, depending on the incumbent's functional assignment. This is not meant to be an exhaustive list of job functions, but a representative sample of the type and level of work that is expected in this position.
Performs a variety of tasks at the circulation division, including checking library materials in and out, registering patrons, updating patron's records, preparing daily automated reports; and collecting overdue fines and fees; counts money in cash drawers.
Answers telephone and receive inquiries, providing information or referring caller to proper officials, as appropriate.
Takes requests for reserved materials; acts on computer report of outdated "hold" requests; contacts patrons regarding items returned with missing materials or damages to returned materials; applies determined charges to patron's record.
Assist patrons in use of library equipment, such as computers, copiers, and other equipment.
Collects money for Friends of the Library items; collects money from copiers; performs a daily count report.
Reads shelves; collects requested items and pulls expired holds.
Assists with statistical record keeping.
Assists with training and supervision of less experienced workers.
Oversees pages and community service workers when supervisor is unavailable.
Closes and locks building at the end of the workday.
Minimum Qualifications
Any combination of education and experience equivalent to graduation from high school.
This job is contingent upon successful completion of pre-employment checks to include criminal history and background checks.
Supplemental Information
General knowledge of PCs, Windows, MS Office products, and the Internet.
General knowledge of standard office practices and procedures.
General knowledge of basic mathematics to include addition, subtraction, multiplication, and division.
General knowledge of business English, depending on the particular assignment.
Some knowledge of procedures and practices common to a public library system.
Some knowledge of record keeping and reporting.
Attention to detail.
Ability to assist patrons in a tactful and courteous manner both in person and on the telephone.
Must be able to work a continual floating schedule as needed.
Must be able to work nights and weekends when required.
Physical Demands
Must be physically able to operate a variety of machinery and equipment including computers, typewriters, copiers, calculators, etc. Must be able to lift up to 25 pounds occasionally, and to push library carts frequently. There is frequent stooping and bending involved. There is some climbing onto step stools when shelving materials. Standing is frequent when at the circulation desk. Gripping is involved when writing with pen or pencil and when using mouse while on the computer.
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The County of York offers a comprehensive benefit package for full-time employees to include medical, dental, and vision insurance, health savings accounts, VRS retirement, group life insurance, deferred compensation, flexible spending accounts, employee assistance program, paid holidays and paid leave.
01
Do you have a high school diploma or GED?

• Yes
• No

02
How many years of experience do you have in public library work?

• None
• Less than 2 years
• 2 to 4 years
• 5 years or more

03
How many years of experience do you have in administrative or clerical support work?

• None
• Less than 2 years
• 2 to 4 years
• 5 years or more

04
Which of the following best describes your level of expertise providing customer service support either in person and/or over the phone?

• None
• Some Experience
• Experienced
• Expert

05
Which of the following best describes your level of proficiency with Microsoft Office software?

• None
• Beginner
• Intermediate
• Advanced

06
Do you have professional level experience training and directing the work of others?

• Yes
• No

07
If selected for this position, you will be required to work a flexible schedule that includes some nights and weekends. Are you able to comply with this provision?

• Yes
• No

08
Were you encouraged to apply for this particular position by a current York County government employee? If so, please write their full name and the department or division they work in below. Otherwise, write N/A.
09
Are you a current York County government employee? (This does not include the employment with the Offices of General District Court, York-Poquoson Social Services, Colonial Behavioral Health, or York County Schools)

• Yes
• No

Required Question