Library Associate Jobs in Norfolk, VA (NOW HIRING)

Salary : $47,262.29 - $79,180.82 Annually
Location : City of Norfolk, Norfolk, VA
Job Type: Permanent Full-time
Job Number: 14341
Department: Library
Opening Date: 08/31/2026
Closing Date: 9/10/2026 11:59 PM Eastern
Description
The City of Norfolk's Department of Libraries is currently seeking a full-time Library Associate I that will assist with the daily operations of the library. Provides customer service to patrons, developing and delivering age-appropriate programs and readers' advisory. Is responsible for planning and conducting early literacy and other educational programs for youth, teens and families. Maintains the juvenile and YA book collections, KidZones and Playscapes at the library branch.
The Norfolk Public Library (NPL) is a dynamic and community-focused network of libraries committed to fostering literacy, lifelong learning, and community engagement. With a rich history and a vision for the future, NPL provides diverse programs, resources, and services that empower individuals and enrich neighborhoods across Norfolk. Through innovative technology, robust collections, and outreach initiatives, NPL ensures equitable access to information and education for all residents. The library system is dedicated to creating welcoming spaces where creativity, collaboration, and connection thrive.
Departmental Hiring Salary Range: $47,262.29
Essential Functions
Essential functions include but are not limited to:

• Conducts Early Literacy programs such as: Babygarten, KinderSTEM, Storytime
• Plans and promotes programs for youth and families
• Plans and conducts YOUmedia programs for tweens/teens
• Provides outreach to schools, daycares and other local organizations
• Maintains and monitors KidZone in the library branch
• Provides excellent customer service; assists library patrons with reader's advisory
• Assists in building and maintaining the library's juvenile and YA collections
• Conducts tours of the library including school tours and field trips
• Provides regular coverage of Public Service desks
• Provides technological assistance to the public with computers, copier, and scanner
• Prepares book displays
• Performs administrative duties by preparing and analyzing statistical reports
• Participates in committees and attend training related to the job
• Helps supervise part-time employees and volunteers
• Proficient in Microsoft Office products and electronic library applications such as Libby and Hoopla
• Ability to lead and work in a team setting
• Ability to communicate effectively verbally and in writing

Education/Experience
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
One year of experience in library or related services.
Experience working with children in a library setting and supervisory experience are preferred.
Additional Information & Requirements

• Valid Driver's license

Work Hours: 40 hours/week; evenings and weekends required

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
  
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
  
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
  
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02
Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

03
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
04
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
05
Please select the highest level of education you have completed.

• High School Diploma/GED
• Some College (6 months or more)
• Vocational/Technical Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

06
How many years experience in a library setting do you possess?

• No experience
• Less than a year
• 1-3 years
• 3-5 years
• More than 5 years

07
Do you have work experience related to early literacy, child development, and best practices working with children?

• Yes
• No

08
If yes, please describe your experience. If no experience, type N/A.
09
Do you have experience using Sirsi workflows and Envisionware print management software?

• Yes
• No

10
Do you have experience in maintaining a large collection of books?

• Yes
• No

11
Do you have experience with curriculum-based programming such as Babygarten, KinderSTEM, and YOUmedia programs?

• Yes
• No

12
If yes, please briefly describe your experience, if no experience, please type N/A.
13
Do you have experience with STEM or STEAM programs?

• Yes
• No

14
Do you have experience with Summer Reading Programs, preparing programs & presentations, and creating flyers and displays?

• Yes
• No

15
Do you have experience in planning and executing community outreach programs representing an organization?

• Yes
• No

16
Which computer programs are you efficient in using? (select all that apply)

• Microsoft Word
• Microsoft Excel
• Microsoft Teams
• Microsoft Outlook
• PeopleSoft
• Canva
• LibApps

17
Are you able to attend a 4-day training session in New York?

• Yes
• No

18
Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question