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Library Support Jobs in New York (NOW HIRING)

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Library Support information

What is library support?

Library support staff are professionals who assist in the daily operations of a library. Their duties may include shelving books, checking items in and out, helping patrons locate materials, managing library records, and assisting with administrative tasks. They play a crucial role in ensuring that the library runs smoothly and provides a positive experience for users. Library support staff often work under the supervision of librarians and may specialize in particular areas such as circulation, technical services, or customer service.

What are the key skills and qualifications needed to thrive as library support?

To thrive as Library Support, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with library management systems, cataloging tools, and basic computer applications is typically required. Excellent customer service, communication, and teamwork are important soft skills for assisting patrons and collaborating with staff. These skills are essential to ensure efficient library operations, positive user experiences, and effective resource management.

What are some common challenges faced by library support staff, and how can they effectively address them?

Library Support staff often encounter challenges such as balancing multiple service requests during busy periods, adapting to new library technologies, and assisting patrons with diverse needs. Effectively addressing these challenges involves strong organizational skills, clear communication, and a willingness to learn new systems. Teamwork is essential, as collaborating with librarians and other staff members can ensure that daily operations run smoothly and patrons receive the help they need.

What is the difference between Library Support vs Library Assistant?

AspectLibrary SupportLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentPublic, academic, or special libraries; assisting with daily operationsPublic, academic, or special libraries; supporting library services and patron assistance
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, educational institutions, community centers
Common Search & ComparisonRoles focused on supporting library functionsRoles involving direct patron interaction and administrative tasks

Library Support and Library Assistant roles often overlap in work environment and required credentials. However, Library Support may focus more on behind-the-scenes tasks, while Library Assistants typically engage more directly with patrons. Both positions are essential for efficient library operations and are commonly found in similar settings.

What are popular job titles related to Library Support jobs in New York?

For Library Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Library Support jobs in New York look for?

The top searched job categories for Library Support jobs in New York are:

Library Support jobs near you
Infographic showing various Library Support job openings in New York as of August 2026, with employment types broken down into 53% Full Time, 33% Part Time, 7% Temporary, and 7% Contract. Highlights an 100% In-person job distribution.

Library Page - BookOps

The New York Public Library

Long Island City, NY • On-site

Part-time

Re-posted 14 days ago

New York Public Library rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Description
The BookOps Logistics Department is primarily responsible for receiving, processing, sorting, and the delivery of all new and circulating materials for 150 branches across 4 boroughs which comprise the BookOps member libraries.  The workload volume for the Logistics Department is extremely high. In FY-18, nearly one million new materials were received and processed and over 8 million circulating items were sorted and delivered. These materials are selected to meet the needs of the communities of New York. This service level supports countless projects aligned with reading, learning, and Innovation within the member libraries. 

This Library Page serves 3 different departments within BookOps Logistics Operations: Receiving and Processing, Sorting, and Distribution.  The main functions of this role are to ensure the timely delivery of library materials to the BookOps member libraries.  The major steps that are involved in this process are to receive, transport, process, shelve, sort and deliver library materials in an accurate and timely manner. Pages can work across any of these departments.

The library page position is scheduled for 19 hours per week, Monday - Friday. Schedules are variable based on library needs and may be subject to change.

Key Responsibilities
Under the direction of a Sorting and Distribution department supervisor, the Library Page:
  • Works with manual and automated systems to sort library materials, supplies, and inter-branch mail accurately
  • Prepares print and non-print library materials for circulation (open boxes, separate and shelve new materials, labeling materials, cover library books for preservation, etc )
  • Transports book trucks, and other containers to designated destinations
  • Opens cartons and shelves vendor supplies for operational usage
  • Completes some basic data entry 
  • Works on specialized projects as they arise
  • Performs other related duties as required
  • Performs other related tasks as needed

Skills Knowledge & Expertise
  • Current enrollment in a degree program at an accredited school
  • Proper employment certificate for minors under 18 as required by NYS law
  • Strong organizational skills and ability to follow detailed instructions in a fast-paced environment
  • Successfully demonstrated ability to work independently or in a team environment
  • Basic computer and technology skills such as MS Office Suite and Google Applications 
  • Superb interpersonal and communication skills
  • Demonstrated reliability and professionalism 
  • Must be able to lift 25lbs and stand for an extended period of time 
  • Must be able to push a loaded book cart
Preferred Qualifications
  • Ability to work diligently with minimal supervision
  • Experience working in a fast paced environment 

More
Core Values
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems
  • Be Curious in all aspects of your work
Physical Duties
  • Moderate lifting required (up to 25 lbs)
  • Safely loading and pushing wheeled book trucks & tubs
  • Standing for an extended period of time
Work Environment
  • Office Setting
  • Warehouse Environment
Hours
19 hours per week

What New York Public Library employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

New York Public Library logo

About New York Public Library

Sourced by ZipRecruiter

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations--including research and branch libraries--throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

Industry

Libraries and archives

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1895

View All New York Public Library Jobs