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Library Services Manager Jobs in Illinois (NOW HIRING)

Fllib

Access Services Manager

Fox Lake, IL · On-site

$55 - $65/hr

Under the administration of the Library Director. The Access Services Manager works alongside other Department Managers to develop policies, procedures workflows, and innovative approaches for a ...

Batavia Public Library

Youth Services Associate

Batavia, IL · On-site

$19.30 - $26.11/hr

... Manager, the Youth Services Associate is integral to providing reference, readers advisory, and technology support services to library patrons, as well as program support for the Youth Department.

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Library Services Manager information

What does a library services manager do?

A Library Services Manager oversees the daily operations of a library or a library system, ensuring that services meet the needs of the community. They manage staff, develop and implement policies, coordinate library programs, and handle budgeting and resource allocation. Additionally, they may be involved in outreach, technology integration, and maintaining the library's collection. Their role is essential in fostering a positive and resourceful environment for library patrons.

What are the key skills and qualifications needed to thrive as a library services manager?

To thrive as a Library Services Manager, you need a solid background in library science, organizational management, and information services, typically supported by a Master of Library Science (MLS) degree. Familiarity with integrated library systems (ILS), digital cataloging tools, and resource management software is essential. Strong leadership, communication, and problem-solving skills help foster effective teams and positive patron experiences. These skills ensure efficient library operations, excellent service delivery, and the ability to adapt to evolving community and technological needs.

How does a library services manager typically support and lead their team to deliver effective library services?

A Library Services Manager oversees daily operations and provides guidance to library staff, ensuring that services are responsive to community needs. They coordinate training, encourage professional development, and facilitate regular team meetings to address challenges and share updates. Managers often collaborate closely with staff to implement new programs, resolve patron issues, and promote a positive, service-oriented environment. This collaborative leadership style fosters teamwork and helps staff adapt to evolving library technologies and user expectations.

What is the difference between Library Services Manager vs Library Technician?

AspectLibrary Services ManagerLibrary Technician
Required CredentialsBachelor's degree in library science or related field; often requires experience in library managementAssociate's degree or certificate in library technology or related field
Work EnvironmentOversees library operations, manages staff, develops programsAssists with shelving, cataloging, and customer service tasks
Employer & Industry UsagePublic, academic, or special libraries; managerial rolePublic, academic, or special libraries; support staff role

The main difference is that Library Services Managers oversee library operations and staff, requiring more advanced education and experience, while Library Technicians focus on day-to-day support tasks like shelving and cataloging. Both roles are essential but differ in responsibilities and qualifications.

What are the most commonly searched types of Library Services jobs in Illinois?

The most popular types of Library Services jobs in Illinois are:

What cities in Illinois are hiring for Library Services Manager jobs?

Cities in Illinois with the most Library Services Manager job openings:

Library Services Manager jobs near you

Adult Services Associate - 95th Street Library

Naperville Public Library

Naperville, IL • On-site

$21.30/hr

Other

Retirement, PTO

Posted 12 days ago

Job description

POSITION SUMMARY 

The Adult Services Associate provides reference and Readers’ Advisory services and technology assistance to Library customers. Supports staff in managing collections and conducting programs. Promotes Library resources, programs, and services. 

RESPONSIBILITIES 

  • Assists customers with a broad spectrum of resources, including print, electronic and digital online resources. 
  • Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff. 
  • Provides training and guidance to customers and staff, providing support one on one and occasionally with groups in classroom settings.  
  • Uses relevant computer software to access information, answer questions, and perform daily tasks.  
  • Stays current with adult and teen literature, relevant technology, and library trends.  
  • Provides reference and Reader’s Advisory assistance to customers, including topical research and material location. 
  • Assists and occasionally leads presentations of library programs. 
  • Assembles and arranges displays of public information, bulletin boards, books, and other library materials. 
  • May process, track, and report Interlibrary Loan (ILL) requests; may serve as contact person for ILL services. 
  • May periodically serve as Person In Charge (PIC), providing support for employees, customers, and facility issues. 
  • Assists Librarians with collection management following established guidelines.  
  • Prepares reports and statistics for review as requested. 
  • Proactively participates in outreach activities and events with Library partners. 
  • Works with volunteers to assign and review tasks. 
  • Troubleshoots and resolves minor computer hardware and software problems.  
  • Attends professional development opportunities. 


KNOWLEDGE/SKILLS/ABILITIES 

  • Proficient in relevant computer software programs such as Microsoft Office and Outlook. 
  • Strong technology skills to assist with technology classes for customers and staff training.   
  • Familiar with current operating systems: Microsoft Office Suite, social networking tools, mobile platforms (iOS and Android), cloud storage (including OneDrive and Google Drive.  
  • Demonstrates exceptional customer service, providing quality assistance to vendors, customers, and staff. 
  • Ability to effectively provide reference assistance and instruction services. 
  • Demonstrates strong verbal, written communication and interpersonal skills; working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds. 
  • Ability to successfully lead programs and give presentations.  
  • Uses problem solving skills in determining priorities, finding timely solutions to departmental or system-wide issues. 
  • Service-oriented with the ability to establish and maintain effective relationships with staff and the public. 
  • Successfully supports and/or collaborates on projects and programs with staff members.  
  • Takes responsibility for consistent completion and follow-up on all tasks. 
  • Responsive to change and demonstrates adaptability. 
  • Maintains a positive approach while doing daily tasks and when faced with adversity.  
  • Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers. 

 EDUCATION/EXPERIENCE/QUALIFICATIONS 

  • Bachelor’s degree from four-year college or university; or minimum 5 years related experience and/or training; or equivalent combination of education and experience. 
  • Bilingual proficiency a plus. 

PHYSICAL DEMANDS/WORK ENVIRONMENT 

  • Communicate with staff and customers in person, via email and over the phone. 
  • May require either being in a stationary position or moving about for prolonged periods. 
  • Moves equipment or library materials weighing up to 35 lbs. 
  • Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations. 

BENEFITS


The benefits of this position at the Naperville Public Library include:


  •    Annual Vacation Accrual: 2 weeks per year.
  •    Holidays: 7 days per year.
  •    Annual Sick Accrual: 12 days per year.
  •    Up to 5 Personal Days per calendar year prorated based on the hire date.
  •    Illinois Municipal Retirement Fund (Pension Plan).
  •    12 weeks paid parental leave.
  •    Training and development opportunities.


WORK SCHEDULE:

Monday                                              OFF

Tuesday                                             12 - 5 p.m. 

Wednesday                                        4 - 9 p.m.

Thursday                                            4 - 9 p.m.

Friday                                                12 - 5 p.m. 

Rotating weekends


Every 5th weekend (Sat & Sun)         Hours vary           

 

* Schedules are subject to change. 



To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)