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Library Services Assistant Jobs in Ontario (NOW HIRING)

DAUPHIN COUNTY LIBRARY SYSTEM

$13.50/hr

Position Summary This customer service focused position is the face of The Library, providing ... The part-time (24.75 hours per week) Public Services Assistant Position is located at McCormick ...

Town of Oakville

CA$24.81 - CA$29.19/hr

Reporting to branch leadership, the Library Assistant supports branch services to the public, collection and materials handling workflows, and library operations at the branch. What you'll do As a ...

Kenora

Student Library Page

Kenora, ON · On-site

CA$16.60/hr

... service to all residents. Lastly, you will assist with various stages of library programming and materials processing. Hours: 8 hours per week, with rotating shifts. Tuesday evenings, 4-7 pm ...

City of Ottawa

Customer Service Assistant

Ottawa, ON · On-site

CA$32.08 - CA$37.54/hr

Ottawa Public Library Application Close: 28/08/2026 JOB SUMMARY Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet ...

Uottawa

CA$68K - CA$86K/yr

Library and Archives # of Open Positions: 2 Faculty/Service - Department: On-Site Team Campus ... system, to assist users with problems. Explain to users the status of their files and provide ...

Uottawa

CA$69K - CA$86K/yr

Library and Archives # of Open Positions: 1 Faculty/Service - Department: User Engagement ... system, to assist users with problems. Explain to users the status of their files and provide ...

WildBrain

Digital Asset Coordinator

Toronto, ON · On-site

... * Assist with onboarding new channels and partners by ensuring required data is uploaded and ... Experience in content operations, digital publishing operations, media library services, digital ...

M'Chigeeng First Nation

TEACHER ASSISTANT

M'chigeeng, ON · On-site

CA$25.20/wk

Accompany and supervise students during activities in school gymnasiums, laboratories, libraries ... social services with a minimum of two (2) years work/volunteer related experience with the ...

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Library Services Assistant information

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$41

How much do library services assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for library services assistant in Ontario is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $21.88 per hour, depending on experience, location, and employer.

What is a library services assistant?

Library Services Assistants are support staff who help with the daily operations of libraries. They assist patrons with finding and checking out materials, organize and shelve books, and help maintain an orderly environment. Their responsibilities may also include processing new materials, answering basic reference questions, and assisting with library programs. Library Services Assistants play a vital role in ensuring that library resources are accessible and that patrons have a positive experience.

What are the key skills and qualifications needed to thrive as a library services assistant, and why are they important?

To thrive as a Library Services Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent; some positions may prefer relevant coursework or library experience. Familiarity with library management systems, cataloging software, and digital archives is typically expected. Excellent customer service, communication, and teamwork skills help you support patrons and collaborate with staff effectively. These abilities ensure smooth library operations, positive user experiences, and efficient resource management.

What are some common challenges faced by library services assistants, and how can they be effectively managed?

Library Services Assistants often encounter challenges such as balancing multiple tasks during busy periods, managing patron inquiries with diverse information needs, and adapting to new technologies or cataloging systems. Effective time management, strong communication skills, and ongoing training can help address these challenges. Collaborating closely with librarians and other staff members provides support and ensures smooth daily operations, while staying adaptable helps in keeping up with evolving library services.

What does a library services assistant do?

A library services assistant helps patrons locate and check out books and other materials, manages library records, and maintains the organization of the library. They often assist with customer service, answer questions, and perform clerical tasks using library management systems. Strong communication skills and familiarity with library technology are important for this role.

What would you do as a library services assistant?

A library services assistant helps patrons find and check out books, manages library materials, and provides information about library services. They may also assist with organizing events, maintaining the library environment, and using library management software. Strong communication skills and attention to detail are important for this role.

What are the most commonly searched types of Library Services jobs in Ontario?

The most popular types of Library Services jobs in Ontario are:

What cities in Ontario are hiring for Library Services Assistant jobs?

Cities in Ontario with the most Library Services Assistant job openings:

Library Services Assistant jobs near you
Infographic showing various Library Services Assistant job openings in Ontario as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,511 per year, or $20.4 per hour.

Children's Programs and Public Service Assistant

City of Ottawa

Ottawa, ON • On-site

CA$63K - CA$74K/yr

Full-time

Posted 15 days ago

Job description

Requisition ID: 23468

Department: Ottawa Public Library 

Service: Branch Operations 

Employment Type: 1 Permanent Full Time Position 

Work Hours: 35 hours per week

Affiliation: CUPE 503 - Library/Full Time - Public Service Job

Salary Information: $63,809.20 - $74,656.40 annually (2026 rates of pay)

Location: Sunnyside Branch, 1049 Bank Street

City: Ottawa, ON 

Job Category: Ottawa Public Library

Application Close: 03/09/2026 

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for the customer-centric public library activities, programs and services offered by the Library's 33 branches, mobile and digital services, to meet the needs in their catchment area.

You provide information, reference and readers advisory services; develop, implement and conduct children's programs; provide circulation and page services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; and perform routine collection maintenance duties.

You may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of 2-year college diploma in Library and Information Technician, Early Childhood Education, or related field.

Minimum of 1 year of related experience working with children's programs.

KNOWLEDGE
  • Adult/children's literature in a variety of formats, readers' advisory services, trends in reading, literacy and ESL collections and adult programming.
  • Trends and techniques for developing effective library programming for children.
  • Reference resources in print, microform and electronic formats and of current developments in reference services.
  • Electronic database and other bibliographic searching techniques.
  • Principles of collection development and maintenance.
  • Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
  • Library circulation procedures and practices.
  • Methods and techniques of responding to inquiries and resolving patron complaints.
  • Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
  • General knowledge of library policies and procedures.
  • Knowledge of customer service techniques and protocols
  • Working knowledge of applicable occupational health and safety legislation.
  • General knowledge of Ottawa Public Library's policies and procedures related to health and safety.
COMPETENCIES, SKILLS AND ABILITIES
  • To deliver library programs to a range of users including pre-schoolers, school age and adults.
  • Use tact, discretion and confidentiality.
  • Excellent verbal communication skills.
  • Exercise effective judgement and independent decision-making capabilities.
  • Ability to design and create thematic displays.
  • Data entry, retrieval and keyboarding skills including use of standard office equipment and operation of an IBM compatible computer in Microsoft Windows.
  • To perform routine manual or clerical tasks and manoeuvre book carts and lift boxes up to 40 pounds.
  • Minimum keyboard skills of 25 wpm.
  • Perform multiple tasks concurrently.
  • Customer service orientation, including the use of tact, discretion and confidentiality
  • Attention to detail.
  • Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
  • Flexibility, ability to adjust priorities.
  • Ability to work effectively as a team member.
  • Strongly committed to quality customer service.

 WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready - immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.  
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters (Level 2) check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
  • Additional vacancies may occur during the competition process. 
  • Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. The Ottawa Public Library provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. 

The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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