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ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Director Clinical Education

REPORTS TO POSITION: Senior Director Clinical Excellence and Patient Flow

DEPARTMENT: Clinical Education

DATE LAST REVIEWED: May 2026

OUR VISION: Creating America's healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring, Teamwork, and Safety

DEPARTMENT SUMMARY: The Clinical Education Department is a system-wide support service that provides education, clinical practice support, and professional development opportunities for nursing, allied health, medical staff, and community partners at St. Charles Health System.

This integrated department delivers services across multiple domains, including:

• Clinical Practice & Professional Development: Onboarding/Orientation, Competency Management, Continuing Education, Professional Role Development, Collaborative Partnerships, and American Heart Association Training Center.

• Medical Education: Graduate and undergraduate medical education, residency and fellowship programs, student clinical rotations, and partnerships with academic institutions.

• Continuing Medical Education (CME): Accredited continuing education programming for medical staff, ensuring alignment with national standards and maintenance of licensure requirements.

• Medical Library: Provision of evidence-based resources, research support, and clinical information services.

• Area Health Education Center (AHEC): Collaboration with community partners to strengthen the healthcare workforce pipeline in Central Oregon and the Pacific Northwest.

POSITION OVERVIEW: The Director of Clinical Education is responsible for the strategic planning, implementation, and evaluation of all medical, nursing, and allied health education programs across St. Charles Health System. This role leads the development and oversight of initiatives that ensure clinical excellence, foster professional growth, and promote a culture of lifelong learning, while collaborating closely with leaders in Nursing, Medical Staff, Risk, Compliance, Legal, HR, Quality, Safety, Informatics, and community and academic partners to align programs with the organization's mission, vision, values, and strategic priorities.

The realms of responsibility include, but are not limited to:

• Clinical practice support, evidence-based standards of care, and translation of best evidence into practice workflows.

• Onboarding, orientation, transition-to-practice programs, competency management, and professional role development for all clinical caregivers.

• Continuing medical education (CME) accreditation, design, and implementation of educational programs for medical staff.

• Oversight of graduate and undergraduate medical education programs, residency programs, and student rotations.

• Direction of the Medical Library services and resources.

• Leadership of the AHEC program and community workforce pipeline development.

• Support for clinical excellence initiatives.

• Oversight of nursing/allied health research, policy development, and clinical standards committees.

This position leads and evaluates the Clinical Education Manager, System Education Specialist, Education Coordinators, CME Program staff, Medical Education staff, Student Rotation Coordinator, Medical Librarian, AHEC staff, and administrative support personnel.

ESSENTIAL FUNCTIONS AND DUTIES:

EVIDENCE-BASED PRACTICE

• Aligns practice standards, education, and professional development with national evidence-based guidelines.

• Partners with nursing and allied health leaders to ensure clinically sound standards of care and competencies.

• Leads the design, implementation, and evaluation of initiatives that advance evidence-based practice and improve patient outcomes.

• Oversee policy and procedure development, implementation, and review for nursing and allied health.

• Ensures professional practice initiatives align with organizational strategy.

STRATEGIC LEADERSHIP

• Provides vision and direction for education and professional development across nursing, medical, allied health, and community workforce domains.

• Seeks funding - grants and development support - to expand innovative approaches and programs to advance clinical practice.

• Aligns educational initiatives with St. Charles Health System's mission, vision, values, and strategic priorities.

• Accountable for implementation of effective programs which assess, measure, and improve the quality of care delivered to patients.

• Collaborates with CNE and nursing leadership on development of a Nursing Strategic Plan, including the management of: annual nursing certifications, nursing publications, and nursing presentations at the local, regional, and national level.

• Ensures integration of system education programs with organizational quality, safety, workforce, and transformation initiatives.

• Collaborates with Risk Management, Compliance and Legal Departments to ensure compliance with regulatory requirements or practice improvements to meet or exceed requirements.

PROGRAM OVERSIGHT

• Directs Medical Education (residencies, student rotations, academic affiliations) in partnership with physician leaders.

• Oversees CME program accreditation and continuing education offerings for medical staff.

• Oversees AHEC activities, strengthening the healthcare workforce pipeline in Central Oregon and the Pacific Northwest.

• Leads Medical Library operations, ensuring staff and providers have access to evidence-based resources.

• Directs clinical education service areas, including onboarding/orientation, competency management, professional role development, continuing education, and American Heart Association training.

• Directs the organizations nursing and caregiver scholarship programs.

COLLABORATIVE PARTNERSHIPS

• Supports nursing excellence programs in collaboration with the CNE and nursing leadership.

• Directs the establishment and maintenance of affiliations with schools of nursing, schools of medicine and allied health.

• Directs the clinical placement of nursing, medical, and allied health students within SCHS.

• Communicates and collaborates with internal and external entities and professional organizations to advance the professions of nursing, medicine, and allied health within SCHS.

• Represents the organization on various regional, state, and national boards related to professional practice, professional development, continuing education, and other related entities.

EDUCATION

• Directs annual learning needs assessments across nursing, medical, and allied health staff and communicates findings to executive and operational leaders.

• Directs evaluation of standard work to identify practice, knowledge, and skill gaps across nursing, medical, and allied health staff, and oversees the development, implementation, and evaluation of education programs (e.g., didactic, small group, simulation, e-learning, conferences, and competency management).

• Collaborates with Informatics to assess and coordinate education needs for nursing and allied health.

• Directs activities around maintaining accredited approved provider unit through accrediting body for nursing, medicine, and allied health.

• Serves as key stakeholder in informing minimum, mandatory licensure, and certification requirements for clinical practice of nursing and allied health professions at St Charles Health System.

• Directs delivery and management of content for clinical orientation for all clinical caregivers.

Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control.

Hires, directs, coaches, and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals.

Monitors and ensures all direct reports are current with compliance and safety requirements.Implements and manages all organizational safety directives and goals.

Provides and oversees team's delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate.

Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Lean principles, concepts, and tools.

Creates a healing environment that supports all aspects of care, respects the wholeness of the individual, and demonstrates therapeutic presence through attitudes and behaviors that enhance the care experience for patients and caregivers.

Facilitate the growth and development of a culturally competent team in the provision of appropriate care to patients and family members who belong to diverse cultural backgrounds.

Supports the vision, mission, and values of the organization in all respects.

Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:

Required: Master's degree in nursing.

Preferred: Doctoral candidate or intention to initiate doctoral program.

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Licensed as a Registered Nurse in the State of Oregon.

Preferred: Certification in professional development/education (e.g., ANPD, CME, academic medicine leadership, or equivalent).

EXPERIENCE:

Required: Minimum of 7 years of related nursing experience required, including at least 5 years of progressively responsible leadership experience in nursing professional development, quality, research, and/or evidence-based practice, with a minimum of 3 years serving at the manager level or above. Extensive knowledge of professional development, adult learning theory and practice, instructional design and delivery, and the application of standards in a clinical setting required.

Preferred: Experience overseeing both nursing/allied health professional development and medical education programs.

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Must have:

Excellent communication skills and ability to interact with a diverse population and professionally represent SCHS.

Must be able to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees.

Must have strong teamwork and collaborative skills.

Exemplary professionalism and results-focused orientation.

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.

Strong analytical, problem solving and decision-making skills.

Strong attention to detail.

Must be able to:

Manage facilitation and consensus building among health care professionals and agencies and achieve expected results.

Work under pressure in a fast-paced environment.

Thrive in a highly matrixed and collaborative environment.

Multi-task and work independently.

Must demonstrate SCHS values of Accountability, Caring and Teamwork in every interaction.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

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