ZipRecruiter

Log In

1

Library Customer Service Jobs in Texas (NOW HIRING)

GovernmentJobs.com

Library Manager

Lancaster, TX · On-site

Library Manager The City of Lancaster is seeking an innovative, service-minded, and community ... customer for superior results. * Resourcefulness - We provide cost-effective service while ...

City of Lancaster, TX

Library Manager

Lancaster, TX · On-site

Library Manager The City of Lancaster is seeking an innovative, service-minded, and community ... customer for superior results. * Resourcefulness - We provide cost-effective service while ...

City of Lancaster, TX

Library Manager

Lancaster, TX · On-site

$86K/yr

The successful candidate must have excellent communication, organizational, leadership, and customer service skills. Applicants should have experience with library operations, staff supervision ...

City of Boerne

Library Associate - PT

Boerne, TX · On-site

Provides customer service to library users at all public desks. * Registers library patrons. * Provides information and technology assistance to library users; troubleshoots equipment. * Manages ...

CITY OF TAYLOR

PT PERMANENT LIBRARY AIDE

Taylor, TX · On-site

$16.01 - $20.02/hr

Work at the Library Circulation Desk or other service locations and provides quality customer service to the public, City of Taylor departments & staff, schools, daycares and other organizations, etc.

DISTRICT-WIDE

Aide - Library

League City, TX · On-site

$12 - $14.25/hr

Library Aide Assist librarian in providing leadership and expertise necessary to ensure that the ... Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers ...

GovernmentJobs.com

Library Clerk - Part-Time

Desoto, TX · On-site

$14.50 - $18.50/hr

Job Title The purpose of the position is to provide customer service to library patrons. This is accomplished by returning materials to the appropriate area and position; working with patrons at any ...

CLEAR CREEK HIGH

Aide - Library

League City, TX · On-site

$12 - $14.25/hr

Library Aide Assist librarian in providing leadership and expertise necessary to ensure that the ... Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers ...

CITY OF BROWNSVILLE

490 - Library Aide - PT

Brownsville, TX

$12 - $14.50/hr

City Library Main Branch Rate of Pay: $ 14.50 Job Summary Library Aides are the frontline for library service and require delivery of excellent customer service and strong interpersonal skills. This ...

Clear Creek ISD

Aide - Library

League City, TX · On-site

$12 - $14.25/hr

Primary Purpose Assist librarian in providing leadership and expertise necessary to ensure that the ... Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers ...

previous pagenext page

Showing results 21-40

All JobsLibrary Customer Service JobsLibrary Customer Service Jobs in Texas

Library Customer Service information

See Texas salary details

$9

$17

$25

How much do library customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for library customer service in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a library customer service?

A Library Customer Service job involves assisting library patrons with their informational, borrowing, and technical needs. Employees in this role help visitors locate books and resources, check materials in and out, answer questions about the library's services, and provide general support such as issuing library cards or troubleshooting catalog systems. They play a key role in creating a welcoming and helpful environment for all library users.

What are the key skills and qualifications needed to thrive as a library customer service professional?

To thrive in Library Customer Service, you need strong organizational skills, familiarity with library systems, and at least a high school diploma or equivalent. Experience with integrated library systems (ILS), cataloging software, and basic computer applications is often required. Exceptional communication, patience, and problem-solving abilities help staff effectively assist diverse patrons and foster a welcoming environment. These skills ensure efficient library operations, positive user experiences, and strong community engagement.

What are some typical challenges faced by library customer service staff and how can they be addressed?

Library Customer Service staff often encounter challenges such as assisting patrons with diverse needs, managing busy periods, and resolving conflicts or misunderstandings over library policies. Staying patient, practicing active listening, and maintaining up-to-date knowledge of library resources can help address these issues effectively. Additionally, teamwork and clear communication with colleagues are crucial for smoothly handling high-traffic times and providing consistent, high-quality service to all visitors.

What is the difference between Library Customer Service vs Library Assistant?

AspectLibrary Customer ServiceLibrary Assistant
Primary RoleAssist patrons with inquiries, provide information, and ensure a positive library experienceSupport library operations, manage materials, and assist with shelving and cataloging
Required SkillsCustomer service, communication, problem-solvingOrganizational skills, attention to detail, basic technical skills
Work EnvironmentPublic-facing, customer interaction-focusedBack-end and front-end library tasks, often in a team setting
Common EmployerPublic and academic librariesPublic, academic, and special libraries

Library Customer Service roles focus on direct patron interaction and providing assistance, while Library Assistants support daily library operations and management tasks. Both roles often require similar skills and work in comparable environments, but their primary responsibilities differ.

Can you get a job at a library with no experience?

Library customer service positions often do not require prior experience, as employers typically provide on-the-job training. Having good communication skills, a friendly attitude, and basic computer knowledge can help you qualify for entry-level roles such as library assistants or clerks.

What are the most commonly searched types of Library Customer Service jobs in Texas?

The most popular types of Library Customer Service jobs in Texas are:

What cities in Texas are hiring for Library Customer Service jobs?

Cities in Texas with the most Library Customer Service job openings:

Library Customer Service jobs near you
Infographic showing various Library Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Library Specialist - Access Services

Angelo State University

San Angelo, TX • On-site

$29K - $32K/yr

Full-time

Posted 7 days ago

Angelo State University rating

6.0

Company rating: 6.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

565th of 618 rated colleges and universities

Job description

Posting Details
Position Information
Job Title
Library Specialist - Access Services
Position Number
999797
Department
Library
Salary
$29,880 - $32,500
Remote
No
Job Summary
The Library Specialist provides operational support for Access Services and the daily operations of the library. This position helps ensure library users have access to services, resources, and spaces while supporting student assistants, facility needs, and quality customer service in accordance with library policies and procedures.
Essential Duties
  1. Oversees the activities of the access services unit during hours assigned and agreed upon; may include opening or closing the library building. Helps manage access to study rooms and meeting areas, responds to building emergencies, and enforces library policies. Responsible for all aspects of library operations in the absence of other library leadership after normal business hours.
  2. Contributes to a quality user experience through excellent customer service to all library patrons and visitors. Fosters an inviting atmosphere for quiet and collaborative learning, assists patrons with locating library materials, circulates library materials using the Integrated Library System (ILS), retrieves items from closed and open collections, performs system over-rides as authorized, creates patron records and borrowing cards for eligible affiliate patrons, processes course reserves, and answers questions related to library accounts while maintaining user privacy according to FERPA law and ALA guidelines.
  3. Performs Interlibrary Loan (ILL) services for ASU students, faculty, and staff with efficiency and accuracy. Contributes to the gathering and maintaining records of ILL transactions, and completes transactions associated with fees or fines when necessary.
  4. In coordination with the Research and Collections unit, provides basic directional, reference, research, and technology assistance to patrons, referring more complex queries or those outside of library service scope to other staff. Answers the telephone, providing basic information, routing calls, and taking messages as appropriate. Communicates in a professional, service-oriented manner.
  5. Works collaboratively with other library units and staff to maintain the print collection, which involves inventory, shelving, shelf reading, monitoring material condition, and recognizing record discrepancies. Runs automated reports; assists in collection of data, including circulation of materials, entry and exit readings, types of assistance provided, and other information. Prepares monthly and some annual statistical reports for the Head of Access Services.

Knowledge, Skills and Abilities
  • Knowledge of Access Services operations and library policies and procedures.
  • Skilled in oral, written, and interpersonal communication.
  • Skill in using Integrated Library Systems (ILS) and other library technologies.
  • Skill in utilizing basic reference resources.
  • Skill in operating standard office equipment and learning new software and technology.
  • Ability to organize, prioritize, and complete work accurately and timely while maintaining a high level of attention to detail.
  • Ability to work independently and collaboratively, exercise sound judgment, and apply library policies and procedures to resolve routine issues.
  • Ability to support multiple functions, including circulation services, interlibrary loan, and special projects.

Minimum Qualifications
  • High school diploma or GED certificate.

Preferred Qualifications
  • Completed college coursework or bachelor's degree.
  • Two+ years of library, museum, or archival related experience, or completion of six semester hours in library science.

Physical Requirements
Ability to communicate effectively with patrons in person, by telephone, and electronically. Ability to stand, walk, reach, bend, and stoop; lift and carry materials weighing up to 20 pounds; and push or maneuver fully loaded book carts weighing up to 300 pounds. Ability to accurately read call numbers, barcodes, labels, and computer screens.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.
In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at hr@angelo.edu.
Posting Detail Information
Posting Number
S1157P
Open Date
08/11/2026
Close Date
Desired Start Date
09/16/2026
Review Start Date
Open Until Filled
Yes
Special Instructions to Applicants
Please include a cover letter and at least 3 professional references with your application.
Required Number of References

What Angelo State University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply