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Library Customer Service Assistant Jobs in Edison, NJ

BANDANA

Senior Library Assistant

Manhattan, NY · On-site

$24.83/hr

Reporting to the Head of Library Services, the Senior Library Assistant concentrates in one or more of the following areas: acquisitions-related: searches, sources, and purchases; searches for ...

The GEO Group

LIBRARY CLERK

Newark, NJ

$17.78/hr

From the development of state-of-the-art facilities and the provision of management services and ... Organize and maintain the circulation of library materials. * Assist in training and directing ...

GEO Group

LIBRARY CLERK

Newark, NJ · On-site

$15.50 - $19.75/hr

From the development of state-of-the-art facilities and the provision of management services and ... Organize and maintain the circulation of library materials. * Assist in training and directing ...

The GEO Group

LIBRARY CLERK

Newark, NJ

$17.78/hr

From the development of state-of-the-art facilities and the provision of management services and ... Organize and maintain the circulation of library materials. * Assist in training and directing ...

The OLB Group Inc.

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

NONE Answer calls professionally to provide information about products and services. Assist with questions or concerns pertaining to merchant account and billing statements. Handle customer ...

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All JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Edison, NJ

Library Customer Service Assistant information

See Edison, NJ salary details

$12

$20

$29

How much do library customer service assistant jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for library customer service assistant in Edison, NJ is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.65 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Edison, NJ? For Library Customer Service Assistant jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Edison, NJ look for? The top searched job categories for Library Customer Service Assistant jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Library Customer Service Assistant jobs? Cities near Edison, NJ with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Library Page - Stapleton Library

Library Page - Stapleton Library

The New York Public Library

Staten Island, NY

$17/hr

Part-time

Posted 4 days ago

New York Public Library rating

7.1

Company rating: 7.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Description
Overview
Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years.  As a Library Page at The New York Public Library you will do that and much more.  A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way. 
 
The library page position is scheduled for 14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.
 
Key Responsibilities
Under the direction of a Page supervisor, the Library Page:
  • Projects a positive and courteous attitude to the public by providing exceptional customer service
  • Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
  • Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
  • Assists patrons with basic computer, internet and audio/visual equipment usage
  • Locates and prepares library materials requested by patrons
  • Assists staff with checking materials for damage and removing them from the shelves
  • Helps set up public spaces for events and programs
  • Performs other related tasks as needed

Key Responsibilities
  • Current enrollment in a degree program at an accredited school
  • Proper employment certificate for minors under 18 as required by NYS law
  • Ability to accurately and efficiently sort and arrange items in alphanumeric order
  • Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
  • Excellent customer service skills and the ability to work with a diverse patronage
  • Superb interpersonal and communication skills
  • Strong problem-solving skills
  • Demonstrated ability to work as part of a team
  • Demonstrated reliability and professionalism
  • Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications


Skills Knowledge and Expertise
Preferred Qualifications
  • Ability to troubleshoot basic computer and printer issues preferred
  • Experience with eReaders and library technologies preferred
  • Ability to speak foreign languages preferred

More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work
  • Be Welcoming and Inclusive
Physical Duties
  • Moderate lifting required (up to 25 lbs)
  • Pushing book trucks
Physical Required?
No

What New York Public Library employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

New York Public Library logo

About New York Public Library

Sourced by ZipRecruiter

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations--including research and branch libraries--throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

Industry

Libraries and archives

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1895

View All New York Public Library Jobs