Library Circulation Assistant Jobs in Rochester Hills, MI

Bloomfield Township Public Library is looking for an enthusiastic, attentive Assistant Department Head in Circulation committed to providing high-quality public library service. Bloomfield Township Public Library is a class V library with a service population of 44,000+ people and an $11 million annual operating budget. There is strong community support for the Library, its collections, services, and the programs offered. The Library promotes inclusivity in the diverse collections and programs available to all ages and abilities. Technology is integrated into library services. The successful candidate will have a strong commitment to providing quality public service and the desire to work in a collaborative team environment.

POSITION TITLE: Assistant Department Head, Circulation

DEPARTMENT: Circulation, reporting to the Circulation Department Head

HOURS:

Full-time, 37.5 hours weekly. Includes evenings and weekends on a flexible basis. Paid time and a half on Sundays.

WAGE & BENEFITS:

$32.31-$45.23 per hour, with an increase upon successfully completing a 90-day orientation period. Paid time-off benefits include vacation, sick, personal business, holiday, emergency time, and paid parental leave. Health Insurance, Dental and Optical Insurance, Term Life and Disability Income Insurance provided. Defined contribution retirement plan and retiree health savings plan offered. Employee assistance program (EAP). Eligible for deferred compensation and other voluntary benefits. Professional membership and opportunities to participate in professional development are also available.

RESPONSIBILITIES:

PUBLIC SERVICE:

• Provides positive, pleasant professional service to the public.

• Assists Department Head in supervision of all aspects of the Circulation Department, including scheduling and supervises department in the absence of the Department Head.

• Assists in the development and implementation of library policies and procedures.
  
• Processes money transactions, reconciles reports, and performs related circulation tasks.
• Assists patrons with understanding their library card accounts.
• Uses current technologies for communication.
• Performs opening and closing procedures for the Circulation desk.

PROFESSIONAL DEVELOPMENT:

• Maintains knowledge of state-of-the art technologies and best practices for circulation in a public library.
• Participates in professional organizations; seeks opportunities for professional growth and development.

DUTIES MAY INCLUDE:

• Checks out and in materials from the Library collection and MeL.
• Counts opening cash tills and balance closing cash tills.
• Processes patron registration information and verifies accuracy of patron database.
• Discusses notes on patron records with patrons, explaining and resolving any issues.
• Explains residency requirements to obtain library cards.
• Troubleshoots the automated material handling machine.

• Works with the Department Head and staff to coordinate projects.
• Hires and supervises Library Assistant I's and Pages, including training, scheduling, performance evaluation, and workflow.
• Attends Management Advisory Committee meeting in absence of Department Head.

• Serves as person-in-charge to respond to emergencies and resolve patron issues.
• Contributes statistical reports related to department operations.
• Other duties as assigned.

REQUIREMENTS:

MINIMUM:

• Minimum of three years' public library experience.
• High school diploma.
• Strong customer service skills.
• Strong skills in using Windows-based computers, Microsoft 365, database searching, downloadable resources, and the internet, as well as cash registers.
• Strong organizational, communication, and writing skills.
• Proven interpersonal skills to work effectively with staff in a team environment.
• Ability to interpret and analyze qualitative and quantitative data.
• Able to lift, push, and/or pull at least 20 pounds; ability to visually review materials and discern vocal and audible tones with or without reasonable accommodation.
• Strong attention to detail.
• Dependable and flexible work habits.
• Strong desire to serve the Library in a positive manner.

DESIRED:

• Considerable knowledge and experience in Circulation.
• Supervisory experience.
• Some coursework in Library Technical Services and Circulation.

APPLICATION: Due Monday, June 15. Start date: late July.

MUST INCLUDE:

• Resume
• Cover letter
• Completed library online application form. To apply, click on the "apply for this job" button on the top right.

Careers

Bloomfield Township Public Library

1099 Lone Pine Road

Bloomfield Township, MI 48302

248-642-5800

Fax: 248-642-4175

Email: careers@btpl.org

We spark curiosity and imagination by connecting the community

to resources, technology, and support. For more information about the Library, visit our website at www.btpl.org

Bloomfield Township Public Library provides equal employment opportunities to qualified persons without regard to race, color, sex, sexual orientation, religion, national origin, political views, age, disability, marital status, height, weight, or any other prohibited basis.