Library Associate Jobs in San Rafael, CA (NOW HIRING)

*This recruitment can be used for both part-time and full-time positions.*

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam.

If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City's hiring process here: https://careers.sf.gov/knowledge/process/

• Application Opening: August 31, 2026
• Application Deadline: The final day to apply is September 8, 2026.
• Compensation Range: $62,218 to $75,556
• Recruitment ID: CBT-3602-C00471

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Under immediate supervision, class 3602 Library Page performs simple clerical and light physical tasks in the main and branch libraries. Examples of the essential functions of this class include but are not limited to:

• Picks up and returns materials to proper departments; sorts materials and returns to proper area; maintains proper order of materials and spaces.
• Transports, retrieves, and delivers materials; delivers inter-departmental communications.
• Performs physical processing of library materials, such as packing books for mailing or discarding, scanning barcodes, security taping, labeling, and covering.
• Performs circulation duties, such as charges and discharges materials, receives and records fine payments.
• Processes applications for patron accounts; answers routine inquiries from patrons.

Minimum  Qualifications

Education: High school diploma or equivalent (GED or High School Proficiency Examination)
OR
Experience: Six (6) months (1000 hours) of clerical or customer service experience.

Substitution: Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement) may substitute for the required education or required experience.

Verification of Education and Experience:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.  

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/. 

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Condition of Employment:  
In addition to the minimum qualications listed above, applicants who are selected for a position must meet the following conditions:
1.    Ability to lift boxes/bins weighing up to 30 lbs.
2.    Ability to move loaded carts weighing up to 250 lbs.

Nature of Work:  
Physical Requirements:  
Positions in this classication include the ability to sustain physical effort involving considerable amounts of pushing and pulling library book carts and other library equipment, packing and unpacking library materials, standing, bending, squatting, kneeling, lifting, and twisting to perform duties associated with daily tasks.
Notes:  
Some positions in this class are subject to irregular work schedules and may require evening and/or weekend work; and require constant public contact. Positions in this classication may be required to work at various locations within the Library system.

SELECTION PROCEDURES:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Multiple Choice Examination (Weight: 100%):
Candidates meeting the minimum qualifications will be invited to participate in the online Library Page Exam. Candidates will be sent a web link via email that will allow them to take the online Library Page Exam to measure the knowledge, skills, and abilities in job-related areas which may include but are not limited to: knowledge of library systems; knowledge of principles and processes for providing customer/patron services; ability to interact respectfully, effectively, and courteously with staff, library users, and the public, including the ability to promote a welcoming environment and establish and maintain cooperative working relationships with individuals, co-workers, and others; ability to read and follow written instructions, including the ability to understand and comprehend written material; ability to listen and effectively elicit information, including the ability to follow verbal instructions; ability to plan, organize, and complete assigned work in a timely manner, within a dynamic setting with rapidly changing priorities; ability to maintain filing and tracking systems; ability to use a computerized data system to access, create, update, and maintain computer files using word processing, databases, spreadsheets, email, and library-related software programs; ability to sort and file in alphabetical, numerical, and chronological order; ability to speak and communicate clearly, concisely, and effectively; and ability to compose simple memos and complete incident reports.

This computer-administered test can be taken at home or at a time and location of one's convenience, but only within the time period specified on the test notification. Candidates must have access to a computer and reliable internet connection to participate in this exam.

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review.

Score Banking: Scores attained on this exam will be 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, candidates need not take this test again. Rather, if another announcement you applied to and are deemed qualified for requires this exam and is held within one year of your exam date, your score will be automatically applied to that announcement. However, after one year, a candidate has the option to either (a) apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test and only in association with a candidate's eligibility for another announcement to which the candidate has applied and is deemed qualified. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent.

If a significant modification is made to this exam in the future, the application of "banked" scores may no longer be appropriate. In such a rare circumstance, candidates with "banked" scores would be required to re-take the exam sooner than the three-year period specified above should they apply to another job opportunity where the modified exam is used.

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see the city's Position Counts by Job Codes and Departments.

Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.]

The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply 

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.  

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. 

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. 

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

If you have any questions, you may contact Casey Botkin at [email protected].  Recruitment ID: REF60955K

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.