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Library Associate Jobs in Round Rock, TX (NOW HIRING)

Hippo Insurance

Service Associate

Austin, TX · On-site

$15.50 - $20.75/hr

Service Associate Location: Austin, TX/Dallas, TX (Hybrid) Reporting to: Manager, Customer Support ... Resourcefulness - ability to navigate multiple systems, 3rd party carrier resource libraries, Hippo ...

Talarico for Texas

Senior Creative Associate

Austin, TX · On-site

$6.0K/mo

We are seeking a full-time Senior Creative Associate to join our creative team. This role is ... Maintain approval trackers and filing systems (asset libraries, approval queues, task lists) so ...

Hippo Insurance

Service Associate

Austin, TX · On-site

$15.50 - $20.75/hr

Service Associate Location: Austin, TX/Dallas, TX (Hybrid) Reporting to: Manager, Customer Support ... Resourcefulness - ability to navigate multiple systems, 3rd party carrier resource libraries, Hippo ...

Pwc

AI & GenAI Data Scientist-Senior Associate

Austin, TX · On-site

$77K - $202K/yr

... libraries like TensorFlow and Scikit-Learn to enhance model performance - Conducting complex data analysis to inform strategic decision-making - Leveraging natural language processing and text ...

New

Go Rentals

Guest Services Associate

Pflugerville, TX · On-site

$19/hr

Guest Services Associate Hot Job AUS - Austin, TX 78719 Overview Salary Range $19.00 - $19.00 ... a full library of hundreds of online professional career training; from sales to software and ...

GO RENTALS

Guest Services Associate

Austin, TX · On-site

$19/hr

We seek a talented guest service associate who: Is hospitality minded & understands first-class ... a full library of hundreds of online professional career training; from sales to software and ...

CesiumAstro

Senior PCB Designer II (RF)

Austin, TX

In this position, you will perform PCB layout and library management for state-of-the-art power ... An Associate degree in Electronics Engineering Technology or similar. * 7 years of experience as a ...

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All JobsLibrary Associate JobsLibrary Associate Jobs in Round Rock, TX

Library Associate information

See Round Rock, TX salary details

$8

$19

$31

How much do library associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for library associate in Round Rock, TX is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a library associate, and why are they important?

To thrive as a Library Associate, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent, with some positions preferring library science coursework. Familiarity with library management systems, cataloging software, and basic computer applications is usually required. Excellent customer service, communication, and problem-solving skills help you effectively assist patrons and support library operations. These abilities are vital for maintaining an organized, accessible library environment and ensuring a positive user experience.

What is the difference between Library Associate vs Library Technician?

AspectLibrary AssociateLibrary Technician
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationAssociate degree in library technology or related field
Work EnvironmentPublic, academic, or special libraries; customer service focusSimilar environments with more technical and cataloging responsibilities
Employer UsageCommonly employed in public and academic libraries for assisting patronsOften involved in cataloging, shelving, and technical support tasks
Search & Comparison IntentYesYes

The main difference between a Library Associate and a Library Technician lies in their educational requirements and technical responsibilities. Library Associates typically have a high school diploma and focus on customer service and daily library operations. In contrast, Library Technicians usually hold an associate degree and handle more technical tasks like cataloging and collection management. Both roles are vital in library settings, but Library Technicians often require more specialized training and perform more technical duties.

Can you get a job at a library with no experience?

Library associate positions often do not require prior experience, as many employers provide on-the-job training. Having good organizational skills, customer service abilities, and familiarity with library systems or technology can improve your chances of being hired without experience.

What is a library associate?

Library Associates are staff members who assist with the daily operations of a library. They help patrons locate materials, check out and return books, organize resources, and may assist with library programs or events. Library Associates often provide customer service, answer basic reference questions, and support librarians in maintaining an organized and welcoming environment. Their responsibilities can vary depending on the size and type of library, but they play a vital role in ensuring smooth library operations.

What are some common challenges library associates face when assisting patrons, and how can they effectively address them?

Library Associates frequently encounter challenges such as helping patrons locate specific materials, assisting with technology (like printers or public computers), and managing multiple requests during busy periods. To address these challenges effectively, it's important to develop strong communication and problem-solving skills, stay up-to-date with library catalog systems, and remain patient and resourceful when guiding patrons. Collaborating closely with librarians and other staff members also ensures that patrons receive comprehensive support and that workloads are balanced during peak times.
What are the most commonly searched types of Library jobs in Round Rock, TX? The most popular types of Library jobs in Round Rock, TX are:
What are popular job titles related to Library Associate jobs in Round Rock, TX? For Library Associate jobs in Round Rock, TX, the most frequently searched job titles are:
What job categories do people searching Library Associate jobs in Round Rock, TX look for? The top searched job categories for Library Associate jobs in Round Rock, TX are:
What cities near Round Rock, TX are hiring for Library Associate jobs? Cities near Round Rock, TX with the most Library Associate job openings:
Library Associate jobs near you
Infographic showing various Library Associate job openings in Round Rock, TX as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,788 per year, or $19.1 per hour.

Service Associate

Hippo Insurance

Austin, TX • On-site

$15.50 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

Title: Service Associate
Location: Austin, TX/Dallas, TX (Hybrid)
Reporting to: Manager, Customer Support
Start Date: August 24, 2026
About Hippo:
Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.
Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement.
If you're energized by building what's next, we'd love to meet you.
About This Role:
Hippo is looking for a Service Associate to join our team with a start date of August 24, 2026. Service Associates use problem solving skills and a consultative approach to retain Hippo Agency business with a customer-centric approach. Service Associate identify the best Personal Lines coverage for our customers, based on the customers' individual needs. Regular proactive contact with customers will include addressing various coverage issues, including all endorsement activity, routine coverage questions, problem solving, and processing renewals.
Responsibilities include managing customer communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines cross selling and rounding out exiting customer accounts through third party carriers.
Work environment:
  • Hybrid - Must work from Hippo office for 3 days/week (currently Monday through Wednesday)
  • Schedule requirements: Must be able to work 8-hour shift Mon - Fri. between 7AM - 8PM AND possibly Saturdays between 9AM - 6PM

What You'll Do:
  • Deliver exceptional customer service through inbound phone calls, emails, and chat
  • Explain homeowners insurance coverages, policy options, billing, and endorsements in a clear and accurate manner
  • Strive to achieve First Call Resolution (FCR) by resolving customer inquiries during the initial interaction whenever possible, minimizing the need for repeat contacts
  • Identify customer needs and make appropriate referrals for additional products, services, or partner offerings when customers qualify, helping deliver added value and enhance their overall experience
  • Engage with customers who are considering canceling their policy by understanding their concerns, providing appropriate solutions, educating them on the value of their coverage, and working to retain their business whenever possible
  • Collaborate with Underwriting, Billing, Claims, Sales, and other internal departments to ensure timely and accurate resolution of customer requests
  • Meet or exceed performance expectations related to customer satisfaction, quality, productivity, schedule adherence, and compliance
  • Accurately document all customer interactions, policy changes, and follow-up activities in company systems
  • Take ownership of customer requests from start to finish by following through on commitments and completing promised follow-up communication within established service level expectations
  • Self-motivated and able to work in a fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
  • Assist with basic service questions on Hippo and 3rd party carrier products
  • Maintain current knowledge of insurance products, underwriting guidelines, company procedures, and applicable state regulations

About You:
  • Active Listening - Being fully present, making customer feel special, be a credible source of insurance information, seek clarification and listening for what isn't said (e.g., tone and emotional language)
  • Product knowledge
  • Problem-Solving and Critical Thinking - Ability to analyze situations and available information to create a strategic approach/overcome objections
  • Goal Driven - self-starter that is motivated by commissions and quotas
  • Clear written and oral communication and ability to explain complex terms in easy-to-understand language
  • Emotional Intelligence/Empathy - Ability to quickly read emotions and preferences of customers and adjust response accordingly
  • Resourcefulness - ability to navigate multiple systems, 3rd party carrier resource libraries, Hippo Learning Management System, underwriting guidelines and other resources to obtain necessary information

Must Haves:
  • ActiveProperty & Casualty (P&C) Insurance License in good standing
  • Minimum of 2 years of insurance customer service experience in a call center or contact center environment
  • Intermediate PC skills, with a focus on the Microsoft Office suite of products (Word, Excel, Outlook, Teams, etc.) and ability to effectively learn and utilize proprietary Hippo systems and 3rd party carrier platforms
  • Ability to simultaneously navigate between multiple applications and windows
  • Strong written and oral communication skills
  • Ability to communicate complicated information to customers in easy-to-understand terminology
  • Currently hold, or have held a P&C License in the last 12 months

Nice To Haves:
  • Experience with Salesforce, NICE phone System
  • Have a desire to help others protect their future
  • Are focused on learning and development to enhance your industry knowledge and expertise

Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all our Hippos with:
  • Hippo offers a non-negotiable starting rate of $25.00/hr along with the additional benefits below.
  • Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
  • Training and Career Growth - Training and internal career growth opportunities
  • Flexible Time Off - You know when and how you should recharge
  • Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
  • Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Hippo's applicants are considered solely based on their qualifications, without regard to an applicant's disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo's People Team to make the need for an accommodation known.
Hippo CCPA

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