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Liaison Fertility Jobs (NOW HIRING)

Life IVF Center

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Patient Relations Liaison

Irvine, CA · On-site

$24 - $30/hr

... Liaison to own the resolution of escalated patient complaints and billing disputes, the ones too ... Experience in a specialty medical or fertility clinic setting Compensation & Benefits * $25-$30/hr ...

Duke Health

Clinical Nurse II-Fertility

Morrisville, NC · On-site

Acts as clinical liaison between patients, clinical and clerical teams. * Adhere to professional ... Fertility preferred. * OB/GYN, L&D, Women's Health Experience will be prioritized and is strongly ...

IVY FERTILITY

APP - PA

San Diego, CA · On-site

Company Overview San Diego Fertility Center is a world-class reproductive center. With more than 70 ... Perform role of liaison for clinical staff and supervising physician to ensure quality medical care ...

Pinnacle Fertility

Financial Counselor

Tucson, AZ · On-site

$19 - $25/hr

About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting high ... Serve as a liaison to resolve billing issues with the billing team. * Collaborate with the clinical ...

IVY FERTILITY

EXECUTIVE ASSISTANT

Beverly Hills, CA

$25 - $30/hr

Ivy Fertility is nationally and internationally recognized as pioneers and innovators in the field ... Act as a liaison to HR department as needed. * Other duties as assigned Who You Are: * Hold a high ...

New

InVia Fertility

IVF Registered Nurse

Barrington, IL · On-site

$62 - $75/hr

Registered Nurse - Fertility Care | InVia Fertility SpecialistsJoin a Team That Helps Build ... key liaison between clinical staff and laboratory servicesReviewing lab results alongside ...

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Liaison Fertility information

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$19

$74

$115

How much do liaison fertility jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for liaison fertility in the United States is $74.34, according to ZipRecruiter salary data. Most workers in this role earn between $34.86 and $102.16 per hour, depending on experience, location, and employer.

What is the difference between Liaison Fertility vs Fertility Nurse?

AspectLiaison FertilityFertility Nurse
CredentialsTypically requires healthcare background, often with nursing or medical certificationsRegistered Nurse (RN) with specialization in fertility or reproductive health
Work EnvironmentClinic or fertility center, coordinating between patients and medical teamsClinic, assisting with patient care, procedures, and education
Employer & Industry UsageFertility clinics, reproductive health centers, hospitalsHospitals, fertility clinics, outpatient clinics

While both roles involve working in fertility settings, a Liaison Fertility primarily acts as a coordinator between patients and medical staff, focusing on communication and scheduling. A Fertility Nurse provides direct patient care, assists with procedures, and offers education. Understanding these differences helps in choosing the right career path or job search focus.

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Liaison Fertility jobs near you
Infographic showing various Liaison Fertility job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $154,635 per year, or $74.3 per hour.

Patient Relations Liaison

Life IVF Center

Irvine, CA • On-site

$24 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

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Key responsibilities

  • Investigate and resolve escalated patient complaints and billing disputes

  • Review records across EHR, financial systems, and consent documents to determine what happened

  • Communicate final decisions clearly and professionally, including in Mandarin when needed

Job description

Irvine, CA | Full-Time | $25–$30/hr | Mandarin Proficiency Strongly Preferred

The Role
We're hiring a Patient Relations Liaison to own the resolution of escalated patient complaints and billing disputes, the ones too complex or contentious for our front-line teams. You'll investigate issues, make fair determinations, and communicate decisions clearly and professionally, even when patients push back.

This role is roughly half resolution and half prevention. When you notice the same kind of complaint surfacing more than once, you'll trace it back to where it started, whether that's a scheduling gap, a documentation issue, or a handoff that fell through the cracks, and work with that team to close the gap. You're not just solving problems as they land on your desk. You're helping make sure fewer of them happen in the first place.

You'll report directly to our CFO and Head of Operations, with real visibility into how the clinic runs. Mandarin proficiency is strongly preferred given the community we serve.

What You'll Do

  • Investigate and resolve escalated patient complaints and billing disputes
  • Review records across our EHR, financial systems, and consent documents to determine what happened
  • Communicate final decisions clearly, professionally, and in Mandarin where needed
  • Hold firm with patients who continue pushing back after a decision is final
  • Draft written responses to complaints and billing disputes
  • Track case outcomes and flag recurring issues to leadership
  • Coach billing staff on handling difficult conversations

What You'll Need

  • 2+ years in healthcare admin, medical billing, patient financial services, or insurance grievance/appeals
  • Experience delivering unfavorable decisions to upset customers or patients, professionally
  • Strong investigative instincts: comfortable pulling records and reconstructing a timeline
  • Clear, confident written and verbal communication
  • Familiarity with HIPAA/PHI requirements

Strongly Preferred

  • Mandarin proficiency (spoken and written)
  • Medical billing, insurance claims, or healthcare revenue cycle background
  • Experience in a specialty medical or fertility clinic setting

Compensation & Benefits

  • $25–$30/hr, based on experience
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Direct visibility and mentorship from senior leadership

About Us
Life IVF Center is a nationally recognized fertility program with locations in Irvine and Arcadia, CA. We specialize in Precision IVF®, helping patients build families with personalized, high-success-rate treatment. Our team of 60+ is growing, and we're adding a dedicated Patient Relations Liaison to help us serve patients even better.

Company Description

Life IVF Center is a nationally acclaimed fertility program, helping thousands build the family of their dreams. Located in Southern California, we specialize in Precision IVF®, offering our patients accessible treatment tailored to their needs and circumstances with high rates of success and reduced reliance on medication. We pride ourselves on our outstanding patient results, strong team atmosphere, and culture of continual improvement.