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Liability Claims Manager Jobs in Boca Raton, FL (NOW HIRING)

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Liability Claims Manager information

See Boca Raton, FL salary details

$33.2K

$83.4K

$131.9K

How much do liability claims manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for liability claims manager in Boca Raton, FL is $83,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $99,600.00 per year, depending on experience, location, and employer.

What does a liability claims manager do?

A Liability Claims Manager oversees the process of handling, investigating, and resolving liability insurance claims. They assess claims to determine the insurer’s liability, manage a team of claims adjusters, and ensure compliance with company policies and legal regulations. Their responsibilities also include negotiating settlements, maintaining accurate records, and communicating with clients, legal professionals, and other stakeholders. The goal is to ensure claims are processed efficiently while minimizing losses for the insurance company.

What are the key skills and qualifications needed to thrive as a liability claims manager?

To thrive as a Liability Claims Manager, you need expertise in insurance claims processes, risk assessment, and a bachelor's degree in a relevant field such as business or law. Familiarity with claims management software, regulatory compliance systems, and industry certifications like AIC or CPCU is often required. Strong negotiation, analytical thinking, and leadership skills help manage complex claims and guide teams effectively. These abilities are crucial for minimizing financial loss, ensuring regulatory compliance, and delivering fair, timely resolutions for all parties involved.

What are some common challenges faced by liability claims managers when handling complex cases?

Liability Claims Managers often encounter challenges such as interpreting ambiguous policy language, managing high volumes of claims, and coordinating with multiple stakeholders like legal counsel, clients, and adjusters. They must also stay current with evolving regulations and ensure thorough investigations to minimize risk for their organization. Effective communication, attention to detail, and strong negotiation skills are essential for navigating these complexities and reaching fair claim resolutions.

What is the difference between Liability Claims Manager vs Claims Adjuster?

AspectLiability Claims ManagerClaims Adjuster
CredentialsRelevant insurance certifications, managerial experienceInsurance licenses, claims handling certifications
Work EnvironmentOffice-based, managerial oversight, team coordinationField or office-based, investigating claims
Employer & Industry UsageInsurance companies, risk management firmsInsurance companies, third-party administrators

Liability Claims Managers oversee the claims process, manage teams, and develop strategies for handling liability claims. Claims Adjusters focus on investigating individual claims, assessing damages, and determining liability. While both roles require insurance knowledge and certifications, Claims Adjusters are more hands-on with claim investigation, whereas Liability Claims Managers handle broader management responsibilities within the claims department.

What are popular job titles related to Liability Claims Manager jobs in Boca Raton, FL?

For Liability Claims Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Liability Claims Manager jobs in Boca Raton, FL look for?

The top searched job categories for Liability Claims Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Liability Claims Manager jobs?

Cities near Boca Raton, FL with the most Liability Claims Manager job openings:

Liability Claims Manager jobs near you
Infographic showing various Liability Claims Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $83,377 per year, or $40.1 per hour.

Claims Advocate - Risk Services

West Palm Beach, FL • On-site

Insurance Office of America
Insurance Services • 1 - 5K employees
Learn more about Insurance Office of Americaexternal

$70K - $95K/yr

Full-time

Medical, Retirement

Posted 16 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Description

Job Description:

Title: Claims Advocate – Risk Services

Fully remote for Florida based candidates | Experience: Looking for a Claims Advocate that has commercial experience in at least two lines of business (General Liability, Worker's Compensation, Professional Liability, Auto, etc). Adjuster license required.
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations 

About the Role: Responsible for IOA insurance Claims Management activities including: client advocacy, service and communication, problem claim resolution, data analysis and action, monitoring triggered activities, claims reviews and audits, workers compensation claim oversight, reserve analysis, unit stat and stewardship reporting, client education and consulting, sales support, litigation process management, new client onboarding, intake process support, data management and entry, and Producer communication. 

 
Key Responsibilities: 

  • Performance Standards: Meet all production, quality, and service expectations. 

  • Client Service Excellence: Deliver outstanding service by anticipating client needs and responding promptly. 

  • Client Advocacy: Serve as a dedicated advocate, providing high levels of ongoing support and consultation. 

  • Problem Claim Resolution: Manage complex or delayed claims to ensure timely and favorable outcomes. 

  • Loss Report Analysis: Review aggravated inequity loss reports and take appropriate corrective actions. 

  • Activity Monitoring: Track triggered claim activities and implement necessary follow-up actions. 

  • Claims Review & Auditing: Conduct and participate in formal claims reviews and audits. 

  • Workers Compensation Oversight: Monitor workers compensation claims via the IOA Claims Portal and drive them to closure. 

  • Reserve Accuracy: Perform reserve analysis to ensure timely and accurate case reserves in line with best practices. 

  • Carrier Relationship Management: Build and maintain strong relationships with carriers to influence positive claim outcomes. 

  • Claims Mediation: Act as an intermediary between clients and carriers to facilitate effective and timely resolutions. 

  • Client Education: Provide ongoing education on statute changes, state-specific procedures, and claims best practices. 

  • Trend Identification & Risk Mitigation: Identify claims trends, recommend risk mitigation strategies, and collaborate with Risk Advocates. 

  • Sales Support: Assist with Producer presentations and contribute to sales efforts through claims insights. 

  • Reporting & Documentation: Prepare and deliver stewardship and unit stat reporting in accordance with departmental standards. 

 
Ideal Candidate Qualifications: 

  • 5+ years of claims handling experience; preferred experience in an agency advocate or liaison role 

  • Licensed Insurance Adjuster or state equivalent 

  • Exceptional customer service, communication, multi-tasking, organizational, delegation, and decision-making skills 

  • Ability to perform large work volumes with high accuracy 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Employee stock plan participation 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $70,000 to $95,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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